We installed a totally new heating and a/c system in our home five years ago. Unfortunately we had not discovered Gator Heating and A/C at that time and the years following the installation of our new Lennox system were filled with problems in performance. The seller told us after several repair trips to , "Find another dealer, I'm tired of messing with you people". So, we were left with a new system which he'd sold and installed for us that constantly required refrigerent, had a stuck valve, made a horrible noise when the compressor was running and in general was a dud. We then phoned another dealer on the East Coast who serviced it for almost two years with just more of the same...always system low of refrigerent, always requiring a refill, always needing a valve replaced....all at even more cost to us. Already our original $5,500 system was up to costing a total of nearly $7,000 with all the added repairs, etc. The final straw came when they refilled it with refrigerent again, and told us the increasing noise was due to the pad not being level and leaving us with a bid on a LOT more work to "find the problem". As one of the largest H/A companies in central fl. we expected more than that. One week later we noticed the refrigerent was low again as it was no longer cooling our modest home adequately. We'd noticed a truck in town with Gator on it's side, so we looked them up and got lucky. We got Mike and Nate from Gainsville. That was the best thing to happen to us since we bought our new system. They arrived with knowledge and were wonderful to work with. The understood our frustration at not accomplishing a thing although spending nearly $2,000 extra in service calls with another company. They identified the problem, replaced the faulty part and our home has never been so cool and comfortable. These guys are the real deal. Gentlemen, honest, and very good at what they do. I'm glad we found Mike and Nate.... read more

We recently made the decision to replace our two TempStar Heat Pump air conditioning systems, which were showing signs of wear after 22 years of service. We began our search for a reputable company to handle the replacement on February 18, 2024. Our criteria were clear: we sought a renowned brand known for reliability, backed by a strong warranty, and a company that we could trust to both install and service it. Additionally, the company must be able to upgrade our worn-out ductwork and relocate one system to the attic. After narrowing down our options to five companies, all offering top-tier AC equipment (Trane, Lennox, Carrier, Rheem, Bosch), Gator Heating and Air Conditioning stood out. Their offering of Trane XV-18 Variable Speed units aligned perfectly with our requirements. What truly set Gator apart was their commitment to excellence across the board - from the quality of their equipment to their unparalleled service, expertise, and warranty terms. Opting for Gator was a clear choice. Their comprehensive 10-year parts and labor warranty, coupled with Trane's innovative variable speed technology and user-friendly smart thermostat, provided peace of mind. The professional installation team ensured a seamless transition, even addressing our ductwork needs with expertise. Moreover, Gator's competitive pricing, combined with additional rebates from Trane and our power company, made the decision even more rewarding. Working with Gator was a pleasure from start to finish, and we're thrilled with the results. We extend our sincere gratitude to the entire team for their exceptional work. They have our full endorsement and permission to use us as a reference. Sincerely, Kerry Taylor read more

I talked to Nate about getting a new heat and air system ours had been pieced together and fixed over the years and the heat would not come on. Nate, the General manager of Gator is very knowledgeable about heat and air systems and used to teach it at Santa Fe college. I would ask for him if your buying a new system. We settled on a Trane 2.5 ton with split system gas and two stage heating. THis was a good system for my wife who likes it steady warm in the house and no cold spots.Thanks Nate for selling me the Trane system. Thanks to Brad and Bill for an outstanding job installing our new unit.Bill did a nice job installing our new return air grills and both men could not have replaced our system better. I have dealt with many heat and air companies in Gainesville since 1978 and would recommend Gator Heat and Air to any one that needs a new heat and air system. By the way the price for the system was very reasonable. I talked to three other companies in Gainesville.Like I said If you need a new heat and air system you will be helping your self to call Gator Heating and Air Conditioning. Thanks again Nate and crew at Gator. read more

WARNING...3 CITATIONS BY FLORIDA DEPARTMENT of BUSINESS & PROFESSIONAL RELATIONS...WARNING....Changed names from SWAMP HEATING AND AIR. Had 3 violations cited by the State of Florida in 2013 and 2014...GO to sunbiz.org to see. Suddenly changes names in 2015 to Gator Heat and Air? WHY CHANGE NAMES? One of their techs came to diagnose an evaporator coil leak at my rental house. Tech said to replace coil. i TOLD TECH I WOULD GET COIL. Said he'd charge me $695 LABOR to replace coil (1 1/2 hour job) and would charge $1695 if I wanted THEM to buy part AND labor...Part is NON-TRANE replacement which costs $271 brand new at local A/C distribution shop....MAJOR price gouge attempt Paid the bill and left the house. AFTER LEAVING their tech... tells my ...TENANTS.... that the furnace is "dangerous" "has rust" and that they may "NOT WAKE UP" if carbon monixide is undetected. He also told my tenants, that I will "never be able to find a replacement coil" NEVER discussed with me. Immature all the way up to MIKE the owner Unprofessional, amateurish and ridiculously overpriced. 4th CITATION COMING Delete review read more

Last weekend (03/26/16) Brandon serviced my gas furnace. It had been diagnosed as having a bad gas valve, and I was told it would also need a new flame sensor. The cost to replace these parts on my old furnace would have been exorbitant, and I thought I was looking at the untimely replacement of my furnace and air conditioner. Brandon methodically tested the valve and even carried out a partial disassembly of the unit. Eventually, he determined the gas valve was actually functioning, but that something was wrong with the flame sensor. He removed and cleaned the sensor and lo and behold the furnace worked perfectly again. What impressed me was the diligent and transparent approach he used to determine the problem and his honesty once he discovered what was happening. Needless to say, he saved me a lot of money, and I immediately signed up for a service contract with Gator Heating and Air Conditioning. When in the near future I have to replace my heating and air conditioning system it will be with them. I want to thank Brandon and GHAC for excellent service. read more

My 18 YO Carrier / Bryant HVAC system was failing. After a couple weeks researching manufactures / vendors I decided to go with Trane and Gator. There are a number of good Trane installers in Gainesville. Word of mouth from friends pointed toward Gator. Nate King walks & talks HVAC. His deep level experience and eye for detail captured some key job requirements missed by other potential installers. This refit on my mid 1970's house involved additional work beyond typical system replacement. Gators seasoned pro's delivered top notch installation work. Nate brought in ACE R&R for the necessary roof work associated with flue replacement. In parallel (at the same time) I also had Affinity Gas Services upgrade my hot water to a tankless system. The Gator Team worked well with Affinity's crew to accomplish all necessary work in a timely manor. Can't say enough good about all vendors involved. If you're looking at an HVAC swap out, consider Trane equipment. As far as installers go, it's Gator Heating and Air for the win. read more

My tenants called this morning with AC out and 100 degree temps, of course. Not to rub it in but I live in cool Colorado so had to google best AC companies in Gainesville. Called Gator first because of all the great reviews. I must say I heartily agree!! Great personal service from the first call. She set up an appointment same day. Brandon arrived on time and took care of the problem. Cool! He was very courteous and responsive and detailed in his explanation. I signed up for the yearly maintenance because: 1. I was so pleased with the service; 2. It seemed like a deal to me, and; 3. A necessity in Florida! If I had done the yearly contract to begin with, I wouldn't have had the problem. Gator provided great service at a great price. Highly recommend! Thanks, Brandon! read more

If you are needing help with your heating and air-conditioning unit at your home or office, the best company to contact is Gator Heating and Air. They are located in Gainesville, FL, Lake City, and Clermont. The company itself has an excellent service. They immediately attend to the service that you need and fix it for you. They can usually fix it the same day but when parts are needed to be ordered, they immediately order it and can usually fix it the following day. Mike is so nice to work with, he kept me posted and explained what is wrong with the unit and what is needed to do to fix it. Their response to service call is quick and fast. Mike went to my house the same day that I called for service. read more

Having had the opportunity to work with numerous HVAC companies in the local Gainesville area, I've seen the good and not so good with many of them large and small. My experience with Gator Heating and Air Conditioning has been great in that they are reliable, dependable, and offer very reasonable and affordable rates compared to other local HVAC companies. If you're in need of HVAC service or repair and want good service with excellent customer service, I'd highly recommend Gator Heating and Air Conditioning. My experience with them has been nothing but A++ service from them and incredibly positive feedback with what their company offers in value. They truly are a step above the competition! read more

We had Gator Heating and Air Conditioning install a new 20-seer 4-ton Trane HVAC system in our home and clean out all air ducts. Our experience with Gator was excellent throughout the process. The initial discussion about HVAC options for our home was detailed and well-explained. Gator's pricing for the equipment and installation (including haul-away of old unit) was lower than competing bids, even those offering inferior equipment. And the HVAC installation and duct-cleaning teams were friendly, professional, and detail-oriented, providing excellent service, including cleaning up after themselves. I'd give Gator 6 stars if that were an option and confidently recommend them to everyone. read more

These guys are awesome!! Yesterday my unit stopped heating, and with temperatures in the 40's all day, it was not exactly warm inside. By that evening, they scheduled a wonderful gentleman named Brandon to come see what was wrong. He had been working all day and showed up around 10 pm, with yet another call after me. It took him about half an hour to diagnose the problem and get it working, so I could sleep in a warm apartment! Brandon was so nice and helpful and I could not be more happy with the service he provided. I definitely recommend Gator Heating and Air!! read more

This company delivered exactly what was requested and nothing less. They were on time and clean. Tech wore a mask/shoe covers and answered all my question. I had to call the tech back to help me with my digital thermostat (I was dealing with my son and not paying attention) and they did with no question. I would definitely do business with them again and their prices are very competitive with the other local companies. read more

Gator Heating and Cooling rocks! Can't beat their prices, their workmanship and professionalism excels. They were very helpful answering all our questions, made us feel very comfortable doing business with this company. We definitely will use them from now on for all our heating and cooling needs. A company you can trust with excellent customer service! read more

Trane heat pump wasn't working properly. Gator Heating & Air diagnosed, cleared drain, added some coolant. Ari was courteous and knowledgeable. A few weeks later the unit was having problems again. Richard came out and adjusted the drain line and drain sensor without charging me anything. Richard was also very helpful and friendly. read more

Richard was amazingly helpful. Not only did I get a quick response, but he was able to make it out to my house within that hour. Once he arrived, he was kind and helpful. He identified my issue almost immediately and was able to tell me exactly how to fix the issue within minutes. I highly recommend Gator Air. read more

Mikey came out and blew out my lines.. haha but seriously.. good service.. but no, he really knew what he was doing... ok im done now. Good guy who seemed to know what he was about and got the A/C drain pipe unclogged with some pressurized air. Text updates are also nice so you can get an eta. read more

Great customer service and all around a great family business, the Gator team installed my system at my house and never felt so good,and our electric bill has went down significantly, they earned a customer for life ,and I will definitely recommend to all my family and friends, go gators! read more

Awesome service by my Tech Mike. Knows his stuff and stays in contact on his arrival. I highly recommend Gator H&A for your AC and Heating needs whether new installations, service or maintenance! David Langston read more

Mikey was respectful, courteous, knowledgable, and because of him, you have earned a customer for life. He deserves a promotion! Thank you Mikey from Michael and Jackie Williams from Williston. read more