Another great experience at Daybreak Dental today. The office is always immaculate and the team…read moreculture is excellent--you can tell they genuinely enjoy working together. Krissa was so personable and careful during my x-rays and prep that I felt at ease immediately, and Christine followed with an incredibly thorough yet gentle cleaning. My teeth feel great and I felt zero pain. Dr. Rausch remains the most trustworthy and detailed dentist I've found. Even with some new faces in the office, the high standard of care hasn't changed. I highly recommend this office to anyone looking for an honest, skilled dental team in Austin.

Made an appointment & took off work to be there. Was told they would call me if there were any…read moreissues with my insurance, but I never received any call. They waited to tell me until I came in for my appointment that they weren't able to see me due to insurance issues. Absolutely unprofessional and inconsiderate. Thanks so much for making me waste my hard-earned PTO.

I just want to start off by saying Hapii dental is just amazing ! The staff, the dental work, the…read moredentist, everything is just exceptional. From the very start everything was explained and every staff member was very clear and upfront. I went in to get a check up because I hadn't been to a dentist in quite sometime and from the very start I was comfortable, which is very hard to find especially in a dental office. I was able to fill out all my paperwork online before my appointment which made for an easy and quick check in. X-rays that were taken were a breeze. I was sat in the dental chair and got offered to watch Netflix which I loved because I do not enjoy the sounds at the dental office. When the doctor came in she introduced herself and proceeded to go over my medical history with me, which I thought was very considerate of her. She then did her exam and took a bunch of pictures and then proceeded to go over with me all her findings. The dental assistant then came back in the room and went over with me my insurance coverage and how much I would be charged for anything that I wanted to get done. I decided to go ahead and get all the work I needed done. Everything was painless. Check out process was quick and easy and even got a little goody bag to take home! I love Hapii dental and recommended this office to anyone looking for a dental office in Austin !

I recently had my braces removed after wearing them for two long years and wanted to get a good…read moreteeth cleaning, and rightly so. I made a first time appt with Happi Dental when I decided to switch from my old dental insurance policy to an Aetna dental savings plan. My regular dentist (who is an exceptional practitioner), did cover this particular plan and so I would have been out of pocket for the tooth cleaning. Instead of spending $120 out of pocket expense, I decided to go with an in-network dentist. This was a BIG mistake. First off, both on the phone and when I walked into the office, I mentioned that I did not want x-rays because I have a condition called mandibular tori (basically where there are exposed bones under the tongue from Jawbone stress due to teeth grinding and clenching or bruxism) And also I did not want any out-of-pocket expense which would have been defeating the purpose of going there in the first place. I was repetitive with my communication and I ​was VERY clear and up front about this and I mentioned several times (at least 4 or 5) that I did not want any x-rays. On the phone, to the receptionist, the dental tech and the dentist as well. Epecially with the fact I was Not going in for any major or specific dental work that day, it was only a routine teeth cleaning. Seems pretty obvious, reasonable and clear, right? ... But then the dentist and tech told me that they could not perform a cleaning without taking x-rays. Here is where they went wrong. Not only did they take X-rays which, by the way she did a good job at not putting the mouthpiece in my jawbone and did the best job she could even with help from the dentist, and yes they were diligent with that part of the experience. As well as with the cleaning, they did a great job with the teeth cleaning itself, I do have to mention that part. ... However, they failed to mention that they were going to charge me $230 for this. If I had known that, I would have walked out right then because I specifically said not only did I not want x-rays because they hurt, but also being as I did not want any out-of-pocket expense. (I just spent thousands of dollars on my mouth with dental work and braces and I was not looking to spend any more for at least another 6 months) ... But did they listen to me and follow instructions? No. Not only did they charge me over $230 for the visit, they also forgot to send me the x-rays to me email that I specifically asked for twice before I left. And when I wrote them when they asked about my experience and explained what had happened, instead of offering a refund they mentioned that it was " their company's policy" (they did eventually apologize though saying they were very short staffed and busy though) They failed to mention at the time of the appt before, during or after the cleaning. Of course until it was time to pay. I didn't have the energy to argue so I just paid what was owed and left absolutely furious! If I had known this beforehand, I would have just stayed with my regular dentist who is just awesome, honest and always does great work. And at least he does not take advantage of his dental customers either. At least he had has the respect, professionalism and communication skills to inform me of any charges that will be made right up front! If you're going to schedule with this office, make sure you know it front any charges that are going to apply before scheduling the appointment or else they were certainly take advantage of you. And not tell you about the charges up front. I would most definitely Not recommend this establishment and will not be going back again ever due to their lack of honesty, respect, communication and professionalism. And oh by the way, I still have not received those x-rays in the email either.

Recently changed dentists. Dr Patel has been outstanding with administration of local anesthetics…read moreand even more outstanding with her ability to give a perfect bite when creating a crown. I'm 77 yrs old and never have had a crown with a perfect bite first time around. The staff is fantastic. Most notably Selma: a hygienist extraordinaire. You'll never forget your appointment here. The office staff is on top of everything. I'm glad I made the change.

I've been going to this practice for about 4 years. I really like the new doctor - Dr. Patel. She…read moreis compassionate, knowledgeable, and personable. She also doesn't push unnecessary treatments which I appreciate as someone who is both budget conscious and takes very good care of my teeth. It even seems like prior issues with finding consistent hygienists have been remedied. Unfortunately they still have a lot of issues finding reliable and knowledgeable front desk personnel, and as a result I have had a TON of billing issues, which ultimately resulted in my and my family leaving the practice. Although these issues have persisted the entire 4 years I have been a patient, most recently I was not told my and my child's visit was out of network until I received the bill. Apparently the practice has not updated their information with insurance providers and the old doctor is still listed as in network even though the practice changed hands nearly a year ago. Although I don't believe it was done on purpose, it certainly affected my family in a financially negative way and it is reflective of the overall poor communication and billing practices.

I initially chose Skyridge Dental because they were contracted with Delta Dental (make sure to do…read moreyour own verification). Dr. Popat is a nice guy, smart and good at explaining course of treatment. Today, I was motivated to write this review because of the service I received from the best dental hygienist I have ever had. Kayla gave so much attention to my teeth that I don't ever want to see anyone else. I was a late appointment at the end of the day and even after a long day of work, she was very thorough. I've had some hygienist that just go thru the motions, but Kayla really took time to polish, work out stains and paint fluoride on my teeth. She was meticulous. I could tell that she genuinely cared and that she put the effort in to do the best job she could possibly do. Thanks Kayla!

Unfortunately, I've had multiple bad experiences here where xrays have been taken in a time frame…read morethat my insurance does not cover. If their team would let me know the extra expense would not be covered, I would have the option to make a decision on the matter. Instead, I receive an out of pocket bill after the fact. I also experienced them trying to upsell services. Will not be coming back here.

Went to Lake Pointe Dental - got dentures from them - they do not match the color of dentures to…read morethe remaining teeth - Just put in dentures and said good bye . My 2 front teeth are white and rest of teeth are different color

Frustrated with extremely rude Lake Pointe Dental office staff…read more Our insurance changed to Humana and when we made our appts for regular cleaning, no one mentioned that they no longer accept Humana. We got billed huge amounts for simple dental cleaning. After trying to talk to them they offered some discounts, but they still want $186 + $10 late fees. I was fed up and called to pay the $186 but this extremely rude person said she could not accept anything less then $196 and she wouldn't accept the $186 payment I authorized, threatened to send me to collections and hung up on me. Both DrButcher and Murphy are great and I'm happy with all the hygienists, but I'm never going there again.

Best Dr around, listens, cares and does great work. Never wait, and staff is fun and friendly. Dr…read moreBurkett also referred me to a Dr as she had concerns and was correct. Love Dr B!

This is an overdue. I got my implanted denture from Dr. Lisa Burkett over one month ago. It's…read morebetter than I expected. I have 70% of my biting power compared to my real teeth at its best. Right after I get my denture on March 27th, I ate a cashew. It was the first time I ate a cashew in the past 5 years. I feel so good that I had tears in my eyes. The next day I ate an apple. Life is so good again! Dr. Burkett is so good - caring, experienced, professional. Her assistants are so nice and caring too. Plus, I have never seen a group of people so happy working together. Thank you all! I appreciate your help!

"I have been a loyal patient of Dr. Keith Novy's practice for years, visiting four times a year,…read moreand I cannot recommend them highly enough! Every appointment is marked by their exceptional punctuality, professionalism, and care. The entire team is dedicated to ensuring that every visit is as smooth and pleasant as possible. Dr. Novy and his staff exemplify excellence in dentistry, blending expert knowledge with a warm, welcoming demeanor that puts patients at ease. They are always prompt, thorough, and attentive, making each appointment efficient and enjoyable. If you're looking for a dental practice that delivers top-tier care with perfection in every detail, look no further. This is dentistry at its finest with Dr Novy's staff satori, Bridgette and Lacey all at the helm or the dental chair...

I love going to my dentist and seeing his nice staff I go…read morethree times a year for cleaning and the staff is excellent

A dental emergency is never fun but I can't imagine anyone handling it better than Dr. Burns at…read moreWestlake Family Dental. I called late yesterday and they were able to work me in first thing this morning. Even better than the quick appointment though, was the level of care and the compassion I received. 5 stars all the way. After my experience I'm moving from my regular dentist. I can't recommend this place highly enough!

I have been a satisfied patient at this office for decades. Dr. Burns is the third dentist to take…read moreover this practice, and the best, in my opinion. She and her staff are professional and reasonably priced. The office runs on time, and the front desk ladies are wonderful. This is a very professional and personable office.