Forest Family Dentistry has provided my family with outstanding dental care for the past 10+ years…read more Upon my last visit a duplicate payment occurred; due to my AFLAC dental insurance becoming newly in network with Forest Family. Annette, who manages Forest Family insurance, quickly resolved the payments by Aflac and myself. Thank you Annette for Forest Family's account management and responsiveness!

I had a great time at my new patient appointment at Forest Family Dentistry on Anderson Lane. This…read morelocation has a beautiful pond in front of it as well. The assistant Marissa was very kind, she even complimented my lashes. Dr. Mahmud was very reassuring with every step of the exam. I'll be getting my wisdom teeth taken out soon thanks to them, yay!!!

I was a patient of this dental office for eight years and would have given it a five star review…read moreuntil recently. I was in a period in my life where I did not have dental insurance so I was a cash pay patient. When I went in the last time, they insisted that I have x-rays and that if I didn't, they were not "running the business as they were taught ". So as it turns out, Dr. Peters wouldn't even clean my teeth! She talked to me like I was an errant child who was misbehaving. I have never experienced anything like this in my life. I reached out to the owner of the practice and she called me back and apologized for how things happened and even offered to do the x-rays for free. Although I greatly appreciate that, I have no desire to go back and have to see Dr. Peter's. So I advise if you go to this practice make sure you have health insurance or unlimited money because people who don't are not really welcome.

The staff here at Northland Dental was all very friendly and welcoming. I got in and out of my…read moreappointment very quickly and swiftly. Dr. Tibbetts was very thorough with my examination and gave me spectacular advice on the best care for my teeth. The ladies there were very kind and provided me a blanket because it was cold in the office. They checked on me and asked if there was anything else I might need such as an extra rinse, blanket, toothbrush, toothpaste, etc.. I will be coming back again!

This was my first visit to this practice. Dr. Gubin and her staff were friendly, competent and…read moreprofessional. She fixed an issue I had with my bite and took the time to listen to my previous concerns with my mouth. I would highly recommend her.

I went here back when I lived up north and was a patient of Dr. Rick. Everything went well until…read moreone of the female receptionists took a look at my treatment plan and said "wow you have a lot of cavities" and laughed. Made me so embarrassed and ashamed. I never returned. This was a while ago so she probably doesnt even work there anymore. But im willing to bet that if she is like that, several other employees are.

Excellent team. Very kind and caring. Love Shoal Creek Dental!!…read more I've come here over 20 years. They have the best dentists and dental hygienists in my experience.

Visited Shoal Creek Dental Care for a cleaning and overall had a good experience. The staff was…read moreprofessional and walked me through each step so I knew what to expect.

Great experience on 1/9/2026. The staff and dentist were great. This was one of the two best…read moredentist visits i have had in the last 50 years.

I would not trust Dr. Tucker's dental opinion. Always get a second opinion - he misled me on a…read morecouple of items regarding a molar. Also billing department will overbill you, and not follow up with insurance company on claims, going on 7 months post service.

Dr Lin is my guy! Appreciate him and his dedication to my teeth being in the best shape they can…read morebe. Love the dental assistants here as well they are great

I am writing this review with the sincere hope that it can eventually be updated following…read morecorrective action. Thirty days ago, I scheduled new patient appointments online for both my spouse and myself. I received an email confirmation at the time of booking, followed by an automated reminder shortly before the appointment date. When I arrived--on time--for the first of the two appointments, I was informed that I was not on the schedule at all. The receptionist initially asked whether I might be at the wrong location. I showed her the confirmation email from their own online booking system, at which point she acknowledged that their online scheduling system does not work. This is not disclosed anywhere on their website, and the system presents itself as fully functional: accepting appointments, sending confirmations, and issuing reminders, creating a reasonable expectation that the appointment has been properly recorded. While the receptionist was courteous and apologetic and did reschedule me, a more serious concern arose during intake. When intake questions began, I asked whether the forms I had already completed online, including extensive personal, insurance, and medical history information, were available in my chart. I was told no, because the website does not track or transmit that information to the office. At that point, I had to stop the process. The intake forms required the upload of significant amounts of personally identifiable information (PII) and protected health information (PHI): data that is protected under both federal and Texas law. The staff could not tell me: where that information is stored, whether it was transmitted securely, who has access to it, or whether it is retained, audited, or properly safeguarded at all. Given these uncertainties, I formally requested that a manager and/or the organization's privacy officer contact me. When an organization invites patients to submit legally protected data through its systems, it has a legal obligation to know where that data resides and how it is protected. Failing to do so raises serious concerns about privacy compliance and patient trust. This review reflects concern, not hostility, and I am hoping the organization takes this feedback seriously, addresses the operational and privacy gaps, and demonstrates compliance with applicable law so this review can be updated accordingly.

Dr. Anne Hagan is the best dentist I have ever had. That sounds like a stupidly simplistic…read morestatement, but she has diagnosed issues that other dentists had overlooked, (and corrected them), worked with my discomfort in receiving care due to a traumatic experience with a dentist as a child, and when I was having issues during a recent procedure, she demonstrated what I would call precision speed dentistry. I have never seen less wasted motion or more efficient and effective work. I am grateful for her care, and highly recommend to to anyone who has discomfort when they're in the chair. Not to mention, she cleared up a halitosis issue that I was experiencing, for which my wife is eternally grateful.

Unfortunately, I had a disappointing experience regarding an Invisalign agreement and gave the…read moreoffice multiple opportunities to resolve it. In December, I had a consultation for Invisalign and was quoted approximately $5,000 (paid in full, no insurance involved). During that consultation, I specifically asked whether whitening treatment could be included in the cost. After checking with the office, the dentist confirmed that it could. Near the end of my treatment, I asked about the whitening treatment and was given take-home whitening gel. This was not what I understood to be included, so I later texted the dentist to clarify. He acknowledged the misunderstanding and agreed to provide an in-office treatment at a future appointment. At the next appointment, I received what the office described as a short "maintenance" whitening treatment. When I explained again that I had expected a full in-office whitening treatment, I was told that the treatment I was referring to normally costs around $700 and could only be offered to me at half price. My frustration is not about the cost of whitening itself -- it's that I specifically asked whether whitening treatment (not a maintenance one) could be included before agreeing to move forward with Invisalign, and I was told yes. I raised the issue multiple times and do not feel it was ever meaningfully resolved. What was especially frustrating is that even the reduced "maintenance" whitening treatment the office claimed they originally intended to provide was never consistently followed through on. At my final retainer appointment, there was no mention of whitening at all despite the prior discussions and assurances. The Invisalign results themselves turned out well, but I was disappointed by how this situation was handled and by the lack of accountability regarding what had originally been agreed upon. I'm including screenshots of the text conversation referenced above so others can make their own informed judgment.

Shout out to Dr. Shaw and his staff for getting me in so quickly to fix my chipped tooth! Looks…read moregreat . Greatly appreciated.

A sudden spike of tooth sensitivity nagged me for three straight days, so I launched a thorough,…read moredata-driven search for Austin's most ethical, patient-first dentist. Dr. Neal Shah topped every shortlist--and now I understand why. His team slid me into a 7:30 a.m. appointment the very next morning, greeting me like a longtime friend rather than a newcomer. In the chair, Dr. Shah's upbeat energy and meticulous focus transformed my nerves into relief. He walked me through each step, laid out clear choices (no upsells, no pressure), and eased the sensitivity with a gentle, confident touch that made it obvious I was in expert hands. If you're after genuine care, transparent options, and a dentist who respects your time, comfort, and wallet, look no further than Dr. Shah and the Austin Dental Arts team. My research pointed me here--my own experience seals the deal.

Complete up sale!! tongue scraper , etc. over pricing for procedures. by thousands!!!!! When you…read moreget quoted with 2 options 10,000 or 13000. But receive same treatment for 4,000, with amazing results is a HUGE problem. And you are greatful that you didn't take the bait!

Been a patient here for four years now and I continue to love this practice and the staff. Trish at…read morethe front desk is absolutely wonderful with scheduling, follow ups, and dealing with insurance. I've never had to wait more than five minutes to be seen and the appointments run on schedule which is a huge plus. I like Dr. Parker and trust him with my dental health. He always explains everything in detail which helps tremendously since I have bad anxiety about going to the dentist. They always do what they can to make you comfortable. 10/10 would recommend!

An amazing experience here as a new patient, the location is very clean, they were so accommodating…read morefor timings and the friendliest dentistry staff I have ever experienced. I met almost everyone and regardless of where you are in your dental health journey they were very non-judgmental and professional. Gave me advice and never made me feel bad about being behind in oral care. My deep cleaning has been phenomenal so far and pricing with insurance was always fair, haven't encountered any hidden fees or upselling yet. Would highly recommend if you are nervous about dentists, haven't been to a cleaning in awhile or need special attention for your teeth in a judgment free environment.

I've been a patient of both Dr. Waltons (husband and wife) for many years, and consider them to be…read morethe best, most honest, caring, and holistic dentists I've known in my 70+ years. For my husband and me, it's worth the 35-40 minute drive. Dr. Danelle in particular has been behind the improvements in my oral health. The office is beautiful, well-equipped, and efficiently run. The hygienists are friendly and gentle. There are TVs on the ceiling of each room so you can watch during cleanings or whatever. I wouldn't consider going anywhere else!