I had the unpleasant time of talking to Clara today as she answered the phone with a loud yawn! I…read morecalled to confirm my appt date and time and she was very rude and condescending. I had called previously and it was always pleasurable so her attitude took me back a bit. She was sarcasticly telling me my blue cross was an hmo and I should know I needed a referell. I explained I was not informed of that when I made my apt a month ago or when I called previously. She sharply bit back they are a specialist and I have an HMO I should know this. I have been here 2x before and never needed one. She is the definition of Poor customer service

Dr. Emery is attentive, professional and thorough. He listens to your concerns and answers your…read morequestions. I think what really sold me was the fact that he came into the examining room and SHOKE MY HAND! Who does that these days?? He's personable and doesn't DISMISS your concerns. I highly recommend him.

I wore hearing aids for years but they had become ineffective. My previous audiologist said they…read morewere set to max level and couldn't be repaired,so I abandoned them for a while. On a whim I tried Keystone, fully expecting to purchase a new pair but Saran was able to return them back to service. After about a year I definitely needed a new pair and was fully confident in purchasing them from Keystone. Since then I've been very vocal in referring friends and family to them because they're the best!

This is a top notch facility for purchasing hearing aids. My audiologist was Margo Belisle and…read moreshe had me fit for hearing aids for minor to moderate hearing loss. The purchase came with 75 days return with 3 follow-up visits to get the hearing aids working just right. The hearing aids I purchased where vast improvements over those that I had tried before. The connectivity with the Bluetooth iPhone and car was complex but Margo had all the answers with every visit. See listened to all the concerns and had and answer to everything. When she didn't have the answer she was on the phone with the manufacturer and had the solution within minutes. Super smart and very personable. Scott at the front desk was an advocate for insurance and went out of his way to make sure you were please with your product or your money back. This is the place to go for your modern hearing aid solution. Each purchase is covered by a 3 year warranty and unlimited support. Buy with confidence! Thanks Margo and Scott! --AG

Dr K is wonderful! She is wonderful with the kids and has a great personality. She explained…read moreeverything that was going on to my son, and made the whole experience well worth our visit. I give her a 10 star. The two window 'receptionist' on the other hand I give a 0 (zero). At check-in I noticed a misspelling in our street name. When I told her about it, she never made the correction. (The doctor's assistant actually made the correction). After the appointment, the only reason that in approached the counter was to get a doctor's excuse for the visit. I asked the young lady for Doctor note. After searching for ever she told us that we had a copay. Not a problem but you would think to ask for copay before appointment. I told her that had we not needed a doctors note to get back to school today, I would not have stopped at the window. After paying, she asked if I needed a doctors note. When I told her that that's why we stopped at the window and that was my original request, she said 'so, let me know if we have an attitude. Because that sign (posted on their window) says that we are understaffed and we are not taking attitude from anyone.' At that point I stopped and said, 'thank you. I need a doctors note so he can go back to school.' She printed out the note and we ran off to get my son back to classes. Before giving my son the note to take into school, the note allows him to go back to school tomorrow. Not only are these young ladies incompetent, but they are rude. The doctor is excellent, but the window receptionists need an attitude adjustment.

Been a patient for several years. Spent $6,000 on hearing aids they sold me. Supposed to go back…read moreevery 6 months to get them checked. First few times were ok. Then had to reschedule appointment. On hold for 35 minutes, got an idiot who insisted I needed to see a doctor first. Finally got them to understand I needed my normal six month hearing aid adjustment. So, they connected me to a voice mail, out of office. Go anywhere else, they are impossible to deal with! Oh, and I see doctor once a year, spends 5 minutes with me, looks in my ears, teaks me I'm ok, charges $25 copay and hundreds to insurance.

Needed a new hearing aid. This was a few years back. Got my hearing retested. It had been a while…read more. No changes to my hearing. The staff was excellent. They showed me some different aid choices. Had an issuebwith the aid about a year later. They shipped it out and it was repaired. It was past warranty. Basically if I remember correctly I got a brand new hearing aid for a. Repair price.

Been with Ascent Audiology for over 15 years. Rena is an excellent audiologist who guided me…read morethrough the hearing aid process. They know their stuff. Highly recommended!!

I recently took my 93 year old mother for an appointment and was so pleasantly surprised at the…read moreprofessionalism, competency and friendliness of Rachel Smith who took care of us. She administered the hearing test and gave us valuable information for future reference. Her knowledge and expertise were of the caliber that is not the norm in services to the elderly in today's day and age. I would highly recommend HER and the services this office provides to any of my family and friends that needed these services.

From the owner: The URI Speech and Hearing Center offers hearing healthcare solutions providing the latest hearing…read moreaid technology paired with client-focused support and education. Our services include hearing testing and hearing aid dispensing and repairs.

Cynthia is the most knowledgeable, friendly, honest…read more,respectful and courteous professional I ever met. Cynthia goes out of her way to help me when I have an issue with my hearing aids I could go on about Cynthia and her great attributes and Coastal Hearing Clinic I would not want to go any where else for my hearing aids I definitely recommend Coastal Hearing Clinic Posted by Joe C (Sandwich)

Had a great experience with Coastal Hearing. The proprietor was friendly and knowledgeable on both…read morethe first visit and subsequently, Especially when I returned the hearing aids for a refund, Firstly, I have no quarrel with the aids she provided. They quality seemed very good and the convenience features were surprisingly comprehensive. I returned them only because the didn't work for me. I don't believe it is the fault of the hearing aids, just that I am not compatible with these particular hearing devices. Quite possibly, she could have provided hearin aids that would work for me. Unfortunately, my insurance only covers 2 of the models she carries. Any other devices would have been full price without any insurance coverage. My financial situation would not allow this. Secondly, when I asked to return them, she remained just as nice and friendly as when I was first a potential customer. The purchase price was promptly refunded and in full. I can strongly recommend Coastal Hearing.

My husband and I went here because they were highly recommended (on the app NextDoor) when I was…read moreasking around. I was a little skeptical going in because we were not planning on buying the hearing aids there if we needed them. We both were expecting the over the top sales pitch, etc. Nothing of the sort. Joe was our audiologist and he was wonderful. We took our test, he was patient and thorough explaining everything. We would go back there in a heartbeat. Great first experience!

From the owner: Atlantic Audiology, Inc. is a private audiology practice owned and operated by Micheline Gauthier,…read moreAu.D. our Doctor of Audiology. We specialize in personalized hearing healthcare; providing audiological evaluation and hearing aid consultation, fitting, and service.

This place is great! I had full hearing test with licensed Audiologist (Doctor, not hearing aid…read morespecialist/sales person!) She told me about the different types of hearing aids that would work best for me and the benefits of buying them there; but NO SALES PRESSURE at all! They are also affiliated with Mass. Eye and Ear, so she referred me to specialist when she noticed a potential medical issue. I would highly recommend them!

From the owner: Feeling dizzy? Having trouble hearing? We provide full diagnostic evaluations by licensed doctors…read moreof Audiology. Interested in discussing options to help you hear better? Give us a call we are ready to help!

Great experience. Office are staff is very friendly and welcoming. The exam is very thorough and…read morethey fully explain your results, as well as answer any questions. Highly recommend.

Very nice, helpful people. I purchased hearing aids for the first time and I'm still getting used…read moreto them. They gave me 45 days to try them. I can return them within that time if I don't like them.

Strong practice Convenient bloodwork…read moreTechnologically savvy It's high time for an update, and I have both more and better things to say about Wayland Medical ~12 years in. Getting appointments with the practice has been notably smooth throughout my time with them; the staff is willing to work with you based on your needs and clinician availability. I've also enjoyed seeing a few of the other practice members (eg Benitez, Berg, Rodriguez), each of whom is thorough, knowledgeable, and helpful. The use of the Healow medical app as a portal, and their fully integrated connectivity to electronic medical record systems, has given me peace of mind that all my instances of care are suitably connected in one place. It's also convenient to be able to head downstairs for a quick and easy blood draw when required - and again, clear results are available in the app shortly thereafter. I've also noticed the patient set is younger than it used to be - not just geriatrics anymore. As important as anything above, Dr Ruggieri is friendly and engaged during visits, as the rest of the staff I've dealt with are also. I definitely have a "medical home" at Wayland Medical.

Dr. Very nice and probably very good. Office staff rude and alliwed to get away with being rude to…read morepatients.