I had the unpleasant time of talking to Clara today as she answered the phone with a loud yawn! I…read morecalled to confirm my appt date and time and she was very rude and condescending. I had called previously and it was always pleasurable so her attitude took me back a bit. She was sarcasticly telling me my blue cross was an hmo and I should know I needed a referell. I explained I was not informed of that when I made my apt a month ago or when I called previously. She sharply bit back they are a specialist and I have an HMO I should know this. I have been here 2x before and never needed one. She is the definition of Poor customer service

Dr. Emery is attentive, professional and thorough. He listens to your concerns and answers your…read morequestions. I think what really sold me was the fact that he came into the examining room and SHOKE MY HAND! Who does that these days?? He's personable and doesn't DISMISS your concerns. I highly recommend him.

I wore hearing aids for years but they had become ineffective. My previous audiologist said they…read morewere set to max level and couldn't be repaired,so I abandoned them for a while. On a whim I tried Keystone, fully expecting to purchase a new pair but Saran was able to return them back to service. After about a year I definitely needed a new pair and was fully confident in purchasing them from Keystone. Since then I've been very vocal in referring friends and family to them because they're the best!

This is a top notch facility for purchasing hearing aids. My audiologist was Margo Belisle and…read moreshe had me fit for hearing aids for minor to moderate hearing loss. The purchase came with 75 days return with 3 follow-up visits to get the hearing aids working just right. The hearing aids I purchased where vast improvements over those that I had tried before. The connectivity with the Bluetooth iPhone and car was complex but Margo had all the answers with every visit. See listened to all the concerns and had and answer to everything. When she didn't have the answer she was on the phone with the manufacturer and had the solution within minutes. Super smart and very personable. Scott at the front desk was an advocate for insurance and went out of his way to make sure you were please with your product or your money back. This is the place to go for your modern hearing aid solution. Each purchase is covered by a 3 year warranty and unlimited support. Buy with confidence! Thanks Margo and Scott! --AG

One of the two Dr who we saw was basically useless and just referred to the other Dr in the same…read moreoffice. There was no urgency at all despite the real possibility that she has permanent 100% hearing loss. The condition requires quick treatment which is the greatest indicator for positive outcome. Wasted weeks instead of starting on treatment immediately. Then the front desk staff was not scheduling appointments according to the strict protocol that the Dr laid out, and they made appts that we already knew would be impossible to keep due to availability of the Rx from the compounding pharmacy. They said make the appt anyway, then we had to cancel and they have not called back to reschedule. Meanwhile her condition becomes more severe. Horrible awful quality of care, completely useless. Only go here if you want your condition to worsen or you have no other option.

I been trying to get a appointment for 3 months. I called, left message, text. no luck. One…read moretime I waited on the phone for 25 minutes and was only phone call 23. When I get someone on the phone they need a referral from my PCP. Then when I call my PCP they already done it and sent it . I keep calling the office and I must tell you the office help are idiots. I finally couldn't it any more, and called my PCP for a new ENT doctor which I got, and you think that was it, no Thursday I got a text from UO saying they have all the paper work, but they wanted to know my son name. I don't have a son. Like I say they idiots.

Needed a new hearing aid. This was a few years back. Got my hearing retested. It had been a while…read more. No changes to my hearing. The staff was excellent. They showed me some different aid choices. Had an issuebwith the aid about a year later. They shipped it out and it was repaired. It was past warranty. Basically if I remember correctly I got a brand new hearing aid for a. Repair price.

Been with Ascent Audiology for over 15 years. Rena is an excellent audiologist who guided me…read morethrough the hearing aid process. They know their stuff. Highly recommended!!

I recently took my 93 year old mother for an appointment and was so pleasantly surprised at the…read moreprofessionalism, competency and friendliness of Rachel Smith who took care of us. She administered the hearing test and gave us valuable information for future reference. Her knowledge and expertise were of the caliber that is not the norm in services to the elderly in today's day and age. I would highly recommend HER and the services this office provides to any of my family and friends that needed these services.

From the owner: The URI Speech and Hearing Center offers hearing healthcare solutions providing the latest hearing…read moreaid technology paired with client-focused support and education. Our services include hearing testing and hearing aid dispensing and repairs.

Cynthia is the most knowledgeable, friendly, honest…read more,respectful and courteous professional I ever met. Cynthia goes out of her way to help me when I have an issue with my hearing aids I could go on about Cynthia and her great attributes and Coastal Hearing Clinic I would not want to go any where else for my hearing aids I definitely recommend Coastal Hearing Clinic Posted by Joe C (Sandwich)

Had a great experience with Coastal Hearing. The proprietor was friendly and knowledgeable on both…read morethe first visit and subsequently, Especially when I returned the hearing aids for a refund, Firstly, I have no quarrel with the aids she provided. They quality seemed very good and the convenience features were surprisingly comprehensive. I returned them only because the didn't work for me. I don't believe it is the fault of the hearing aids, just that I am not compatible with these particular hearing devices. Quite possibly, she could have provided hearin aids that would work for me. Unfortunately, my insurance only covers 2 of the models she carries. Any other devices would have been full price without any insurance coverage. My financial situation would not allow this. Secondly, when I asked to return them, she remained just as nice and friendly as when I was first a potential customer. The purchase price was promptly refunded and in full. I can strongly recommend Coastal Hearing.

My husband and I went here because they were highly recommended (on the app NextDoor) when I was…read moreasking around. I was a little skeptical going in because we were not planning on buying the hearing aids there if we needed them. We both were expecting the over the top sales pitch, etc. Nothing of the sort. Joe was our audiologist and he was wonderful. We took our test, he was patient and thorough explaining everything. We would go back there in a heartbeat. Great first experience!

From the owner: Atlantic Audiology, Inc. is a private audiology practice owned and operated by Micheline Gauthier,…read moreAu.D. our Doctor of Audiology. We specialize in personalized hearing healthcare; providing audiological evaluation and hearing aid consultation, fitting, and service.

I'm vacationing nearby and forgot my charger. A phone call to South Shore assured me that they…read morewould sell me a charger so I could hear the rest of the time I'm on vacation. The service was fast, professional, and polite. If you're local, I recommend this location to you for all your hearing needs. If you're from out of town, like me, you still might benefit from a visit.

Visited the SSHC Weymouth office on 7/22/26. There were many aspects of my visit that I…read moreappreciated. The office is tidy, organized, and I had no wait for my scheduled appointment. The audiologist, Casey Masi, was fantastic. She was both warm and knowledgeable. I had both an earwax removal and audiogram scheduled. I'd been informed when making the appointment that if the office "attempted" to remove the earwax and if there were none, that I'd still be charged the earwax removal fee ($65). When the audiologist sat me down to chat about what brought me into the office before the earwax removal, she quickly peered into my ears with the otoscope. She then told me that I had very little earwax, so she didn't think earwax removal was necessary. I decided to forgo the earwax removal at her suggestion, and we moved on to the audiogram. At the appointment, I was charged $65 for my "Office Visit," which is the description on my itemized receipt. I assumed it was in connection with my copay for the audiogram, as the earwax removal was deemed unnecessary. On 9/3/26, I receive an email with an invoice for $45 from South Shore Hearing Center, apparently related to the audiogram. I called the office on 9/4/26 to inquire about the multiple charges. Carolyn Greene, the receptionist, explained to me that even if the audiologist merely looked in my ears with an otoscope, that still qualified as an "attempt" to remove the earwax, so that was the initial charge for $65. This is an issue of principle: the charges for services that were not fully rendered are a bit deceptive. Please be wary of scheduling earwax removal with South Shore Hearing Center or any other services, as they have proven they are inclined to stretch the reasonable definition of "attempt" in order to nickel and dime their patients, some of whom may not have the means to pay $65.

Very nice, helpful people. I purchased hearing aids for the first time and I'm still getting used…read moreto them. They gave me 45 days to try them. I can return them within that time if I don't like them.

Great experience. Office are staff is very friendly and welcoming. The exam is very thorough and…read morethey fully explain your results, as well as answer any questions. Highly recommend.

Strong practice Convenient bloodwork…read moreTechnologically savvy It's high time for an update, and I have both more and better things to say about Wayland Medical ~12 years in. Getting appointments with the practice has been notably smooth throughout my time with them; the staff is willing to work with you based on your needs and clinician availability. I've also enjoyed seeing a few of the other practice members (eg Benitez, Berg, Rodriguez), each of whom is thorough, knowledgeable, and helpful. The use of the Healow medical app as a portal, and their fully integrated connectivity to electronic medical record systems, has given me peace of mind that all my instances of care are suitably connected in one place. It's also convenient to be able to head downstairs for a quick and easy blood draw when required - and again, clear results are available in the app shortly thereafter. I've also noticed the patient set is younger than it used to be - not just geriatrics anymore. As important as anything above, Dr Ruggieri is friendly and engaged during visits, as the rest of the staff I've dealt with are also. I definitely have a "medical home" at Wayland Medical.

Dr. Very nice and probably very good. Office staff rude and alliwed to get away with being rude to…read morepatients.