Dr Holly is wonderful. Kind, caring, compassionate.read more

Dr. Holly helped my 75 year old step father with his hearing test and fitted him for hearing aids…read more He is thrilled with the results! He is able to communicate more now and has much more self confidence! She was wonderful! We both felt she was patient and understanding. Such a great doctor! Highly recommend!!

I had the unpleasant time of talking to Clara today as she answered the phone with a loud yawn! I…read morecalled to confirm my appt date and time and she was very rude and condescending. I had called previously and it was always pleasurable so her attitude took me back a bit. She was sarcasticly telling me my blue cross was an hmo and I should know I needed a referell. I explained I was not informed of that when I made my apt a month ago or when I called previously. She sharply bit back they are a specialist and I have an HMO I should know this. I have been here 2x before and never needed one. She is the definition of Poor customer service

Dr. Emery is attentive, professional and thorough. He listens to your concerns and answers your…read morequestions. I think what really sold me was the fact that he came into the examining room and SHOKE MY HAND! Who does that these days?? He's personable and doesn't DISMISS your concerns. I highly recommend him.

I am a senior citizen so I can say with experience that Dr. Finch provides excellent, attentive,…read moreconsistent, technical and empathic services. Her office is easily accessible, parking is easy, is nicely staffed, and the waiting room is nicely furnished. She will patiently work with you to provide you a solution for your hearing issues. I recommend Dr. Finch for you hearing needs.

I went in to get my hearing aid repaired, it was thankfully a quick fix and no wait. Doctor Finch…read moreand her assistant are super friendly.

Dr. Newberry is an excellent doctor. I came to him in December of 2022, having had pulsatile…read moretinnitus in my left ear for six months. Before meeting with Dr. Newberry, I had seen several other providers (an NP, an MD, and a PA) through other organizations and they all either dismissed the seriousness of my symptoms as anxiety and allergies, or misdiagnosed me with an ear infection or Eustachian Tube Dysfunction. Dr. Newberry's approach was completely different. He was the first doctor who actually took me seriously. He was immediately concerned because it turns out persistent one-sided pulsatile tinnitus can be a symptom of a very serious and potentially dangerous condition called a dural AV fistula; however, while he mentioned the possibility of a dAVF (among other conditions), he also didn't jump to conclusions. He was very thorough. Over the course of a few months, we did some blood work, scans, and tests to figure out what might be causing it. When one of those scans finally came back abnormal, Dr. Newberry provided an immediate referral for me to see a neuroradiologist who eventually diagnosed me with a dural AV fistula. Dural AV fistulas are rare and complex, and I say this to point out that Dr. Newberry didn't let this deter him; he didn't discount a dAVF as a possible diagnosis, despite the fact it was unlikely because I didn't have any headaches at the time (a hallmark symptom of dural AV fistulas). I'm so grateful to him because other providers obviously dismissed the possibility that I had such a rare condition, probably because it was simply unlikely. Had I not seen Dr. Newberry, it's very possible this condition might have gone undiagnosed and led to a stroke or brain hemorrhage in a decade or so; alternately, it could have eventually led to a misdiagnosis of dementia or other neurological conditions due to the impact it can have on cognitive functioning. In general, Dr. Newberry is very easy to talk to and has a great bedside manner. He's a good listener, and I would describe him as highly competent and on the cutting edge of ENT medicine. As someone who has been repeatedly let down by medical providers over the years, I find myself trusting his opinion. He can see the big picture as well as the details, and never loses sight of the fact that his patient is a human being. My experience with Rhode Island ENT as an organization has also been great. I have found it very easy to schedule appointments with them. The receptionists and medical assistants are pleasant and competent. They send appointment reminder text messages which is helpful. I have never had any issue with them forgetting to order a prescription or send in a referral, or any hiccups with insurance. Though I do remember experiencing some initial frustration trying to schedule an appointment as a new patient due to the call routing, since I've become a patient, I've found it very easy to work with them.

It's very hard to be treated for allergies when they cancel your allergy testing twice over the…read morecourse of several months due to lack of staff. The second time they canceled they said someone called me, but I had no message. They could not provide the time or day that the message was left. I had discontinued allergy medication prior to the test for nothing. My referral will be expired by the time they can get me in, and that's if they don't cancel a third time.

Dr K is wonderful! She is wonderful with the kids and has a great personality. She explained…read moreeverything that was going on to my son, and made the whole experience well worth our visit. I give her a 10 star. The two window 'receptionist' on the other hand I give a 0 (zero). At check-in I noticed a misspelling in our street name. When I told her about it, she never made the correction. (The doctor's assistant actually made the correction). After the appointment, the only reason that in approached the counter was to get a doctor's excuse for the visit. I asked the young lady for Doctor note. After searching for ever she told us that we had a copay. Not a problem but you would think to ask for copay before appointment. I told her that had we not needed a doctors note to get back to school today, I would not have stopped at the window. After paying, she asked if I needed a doctors note. When I told her that that's why we stopped at the window and that was my original request, she said 'so, let me know if we have an attitude. Because that sign (posted on their window) says that we are understaffed and we are not taking attitude from anyone.' At that point I stopped and said, 'thank you. I need a doctors note so he can go back to school.' She printed out the note and we ran off to get my son back to classes. Before giving my son the note to take into school, the note allows him to go back to school tomorrow. Not only are these young ladies incompetent, but they are rude. The doctor is excellent, but the window receptionists need an attitude adjustment.

Been a patient for several years. Spent $6,000 on hearing aids they sold me. Supposed to go back…read moreevery 6 months to get them checked. First few times were ok. Then had to reschedule appointment. On hold for 35 minutes, got an idiot who insisted I needed to see a doctor first. Finally got them to understand I needed my normal six month hearing aid adjustment. So, they connected me to a voice mail, out of office. Go anywhere else, they are impossible to deal with! Oh, and I see doctor once a year, spends 5 minutes with me, looks in my ears, teaks me I'm ok, charges $25 copay and hundreds to insurance.

Um- go elsewhere. When I first came here about 2-3 years ago I very much knew my hearing was off…read moreand the doctor barely listened to me telling me "you're too young to have hearing problems", I was not leaving until I was properly checked which they did in turn do tests, and checked my ear canals with some device and realized I am indeed hearing impaired. No apology from the doctor or anything he was just like I can't believe it, while sending me out to an audiologist so I could get hearing aids. Fast forward to recent, I call this office and they never answer, they prompt you to leave a message and they don't return calls for awhile, extremely frustrating. My hearing has gotten worse and the audiologist told me to come back here to see if the ENT doctor can see what's going on. Which prompted this review because I am fed up. They do have other offices (Providence, I called and they said you should stick to Cumberland which is this location since that's where you started) mind you Cumberland is really far from me so Providence is much closer the lady was extremely rude at Providence as well. I'm not really sure why they have all these locations but frown upon switching places especially when this location is impossible to get ahold of. I did call the Johnston location and they said they would see me in a month. So we shall see. Hopefully they at least listen, but they didn't give me an issue seeing them there. This location is in a building with other offices and the parking lot is a decent size. It's kind of old and outdated looking on the inside.

Can I give -10 stars? Because that's what this office deserves. this is the most inept office…read morestaff that I have ever dealt with in my entire life....every time I call I don't receive a call back and I get disconnected. I am waiting six weeks for a prescription to be called in and when I called to check on it and find out what's going on, I just get lied to and hung up on...this place should have their health license taken away. This is no way to treat people.

All the negative comments are true, MICHAEL. I went through the same unprofessional and unethical…read morebehavior from you. My mom waited 3 weeks for hearing aids only to find out you NEVER ORDERED THEM, Michael. My mom lost her mind when I told her. You are rude, and instead of taking responsibility you CANCELED HER ORDER and hung on me. So unprofessional and not to mention you violated the Dr. codes of ethics.

My experience with Ocean State hearing has been great. After being offered hearing aids at an…read moreaudiologist's office for a much higher cost, I went to OSH and was given hearing aids that day to try out for 2 weeks. When I returned, I was offered another 2 week trial until I was ready to commit. I never felt pressured. When I made my decision to purchase, my insurance was billed and I paid balance. It is now 2years later and I continue to go for 6 month rechecks at no cost since they are warranted for 5 years. I couldn't be happier and Michael Lancia is always professional.

Time for an update but nothing changed for the worse all for the better. Kathy at the front is very…read morekind and if you leave a message she gets right back to you. The audiologist did change but Liora is such a sweetie and she's so professional and helpful. Any issues I had with my hearing aids she figured it out quickly so I didn't have to send them in. She understands what I'm going through and I can tell she with her whole heart cares about her patients. I also needed a work note for accommodations she wrote it within 30 minutes when I told her it literally wasn't a rush- and it was such a well written letter. I love this practice so much!

I went to get my hearing tested today at the Women and Infants Audiology department and it was a…read morevery easy and pleasant experience. First of all, there's free parking in a fenced and secure lot right next to the entrance. I asked the main lobby person for the office and he pointed me in the right direction (suite 215). I only waited like 5 min and I was greeted by my Audiologist (L Gafen) and she was very patient and explained everything very carefully and thoroughly. I was very happy with this experience. Fully recommended...

I visited the Beltone location in South Attleboro, MA on 7/16/25. it was the first time in my 78…read moreyears of life anyone took the time to listen to my whole story that started in the Vietnam War where I developed tinttus, a constant ringing in my ears that robbed me of my silence. I met with Cynthia Squire who was my Beltone Hearing Professional. She was the first one to fully explain my issue and give me a warning to always use my hearing aids--even if they don;t help the tinittus; because I need to wear them to protect the hearing I have left--information I wish I had gotten thirty years ago from several hearning centers and doctors--who never explained that to me. I am grateful for Cynthia's expertise, and for giving me so much valuable time which will help change my life. I am like Arnold--I'll be back...

Frank Ring, the hearing care practitioner at this Beltone location, took us under short notice and…read morewas tremendously professional, personable and efficient.

Their appointment scheduling system is the worst I have ever encountered. 45 minutes or more to…read moreschedule an appointment. You can't call the provider's office directly- one main number to reach all providers part of University Orthopedics. Absolutely terrible!!!

this place ruined my life and most days I can barely walk or bend up and down. Dr Tian esp. they…read moreignore the paperwork you fill out. care even less that you're in pain and only push procedures that only waste money. to top it all off even though my condition has worsened they screwed up my assistance I was receiving. its 2025...at some point a person is going to snap and everyone's gonna end up on the news.