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    Atlantic Audiology

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    2 years ago

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    University Otolaryngology

    University Otolaryngology

    (16 reviews)

    Lower South Providence

    Dr K is wonderful! She is wonderful with the kids and has a great personality. She explained…read moreeverything that was going on to my son, and made the whole experience well worth our visit. I give her a 10 star. The two window 'receptionist' on the other hand I give a 0 (zero). At check-in I noticed a misspelling in our street name. When I told her about it, she never made the correction. (The doctor's assistant actually made the correction). After the appointment, the only reason that in approached the counter was to get a doctor's excuse for the visit. I asked the young lady for Doctor note. After searching for ever she told us that we had a copay. Not a problem but you would think to ask for copay before appointment. I told her that had we not needed a doctors note to get back to school today, I would not have stopped at the window. After paying, she asked if I needed a doctors note. When I told her that that's why we stopped at the window and that was my original request, she said 'so, let me know if we have an attitude. Because that sign (posted on their window) says that we are understaffed and we are not taking attitude from anyone.' At that point I stopped and said, 'thank you. I need a doctors note so he can go back to school.' She printed out the note and we ran off to get my son back to classes. Before giving my son the note to take into school, the note allows him to go back to school tomorrow. Not only are these young ladies incompetent, but they are rude. The doctor is excellent, but the window receptionists need an attitude adjustment.

    Been a patient for several years. Spent $6,000 on hearing aids they sold me. Supposed to go back…read moreevery 6 months to get them checked. First few times were ok. Then had to reschedule appointment. On hold for 35 minutes, got an idiot who insisted I needed to see a doctor first. Finally got them to understand I needed my normal six month hearing aid adjustment. So, they connected me to a voice mail, out of office. Go anywhere else, they are impossible to deal with! Oh, and I see doctor once a year, spends 5 minutes with me, looks in my ears, teaks me I'm ok, charges $25 copay and hundreds to insurance.

    Atlantic Audiology - hearingaidproviders - Updated May 2026

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