Um- go elsewhere. When I first came here about 2-3 years ago I very much knew my hearing was off…read moreand the doctor barely listened to me telling me "you're too young to have hearing problems", I was not leaving until I was properly checked which they did in turn do tests, and checked my ear canals with some device and realized I am indeed hearing impaired. No apology from the doctor or anything he was just like I can't believe it, while sending me out to an audiologist so I could get hearing aids. Fast forward to recent, I call this office and they never answer, they prompt you to leave a message and they don't return calls for awhile, extremely frustrating. My hearing has gotten worse and the audiologist told me to come back here to see if the ENT doctor can see what's going on. Which prompted this review because I am fed up. They do have other offices (Providence, I called and they said you should stick to Cumberland which is this location since that's where you started) mind you Cumberland is really far from me so Providence is much closer the lady was extremely rude at Providence as well. I'm not really sure why they have all these locations but frown upon switching places especially when this location is impossible to get ahold of. I did call the Johnston location and they said they would see me in a month. So we shall see. Hopefully they at least listen, but they didn't give me an issue seeing them there. This location is in a building with other offices and the parking lot is a decent size. It's kind of old and outdated looking on the inside.

Can I give -10 stars? Because that's what this office deserves. this is the most inept office…read morestaff that I have ever dealt with in my entire life....every time I call I don't receive a call back and I get disconnected. I am waiting six weeks for a prescription to be called in and when I called to check on it and find out what's going on, I just get lied to and hung up on...this place should have their health license taken away. This is no way to treat people.

Dr Holly is wonderful. Kind, caring, compassionate.read more

Dr. Holly helped my 75 year old step father with his hearing test and fitted him for hearing aids…read more He is thrilled with the results! He is able to communicate more now and has much more self confidence! She was wonderful! We both felt she was patient and understanding. Such a great doctor! Highly recommend!!

Care quality is excellent Very positive experience…read more Highly recommend Hear for You. Never feel rushed.

went on their website to make an appointment request. one week later no phone call, no email.read more

I recently took my 93 year old mother for an appointment and was so pleasantly surprised at the…read moreprofessionalism, competency and friendliness of Rachel Smith who took care of us. She administered the hearing test and gave us valuable information for future reference. Her knowledge and expertise were of the caliber that is not the norm in services to the elderly in today's day and age. I would highly recommend HER and the services this office provides to any of my family and friends that needed these services.

From the owner: The URI Speech and Hearing Center offers hearing healthcare solutions providing the latest hearing…read moreaid technology paired with client-focused support and education. Our services include hearing testing and hearing aid dispensing and repairs.

I had the unpleasant time of talking to Clara today as she answered the phone with a loud yawn! I…read morecalled to confirm my appt date and time and she was very rude and condescending. I had called previously and it was always pleasurable so her attitude took me back a bit. She was sarcasticly telling me my blue cross was an hmo and I should know I needed a referell. I explained I was not informed of that when I made my apt a month ago or when I called previously. She sharply bit back they are a specialist and I have an HMO I should know this. I have been here 2x before and never needed one. She is the definition of Poor customer service

Dr. Emery is attentive, professional and thorough. He listens to your concerns and answers your…read morequestions. I think what really sold me was the fact that he came into the examining room and SHOKE MY HAND! Who does that these days?? He's personable and doesn't DISMISS your concerns. I highly recommend him.

I've had hearing loss for about 28 years and this was by far the best experience I've had at a…read morehearing aid center. I would absolutely recommend this place to anyone with hearing loss. They are so nice and welcoming!

From the owner: We are a family owned and operated hearing healthcare practice specializing in diagnostic testing…read moreand hearing aid solutions for school-aged children through adults of all ages.

I visited the Beltone location in South Attleboro, MA on 7/16/25. it was the first time in my 78…read moreyears of life anyone took the time to listen to my whole story that started in the Vietnam War where I developed tinttus, a constant ringing in my ears that robbed me of my silence. I met with Cynthia Squire who was my Beltone Hearing Professional. She was the first one to fully explain my issue and give me a warning to always use my hearing aids--even if they don;t help the tinittus; because I need to wear them to protect the hearing I have left--information I wish I had gotten thirty years ago from several hearning centers and doctors--who never explained that to me. I am grateful for Cynthia's expertise, and for giving me so much valuable time which will help change my life. I am like Arnold--I'll be back...

Frank Ring, the hearing care practitioner at this Beltone location, took us under short notice and…read morewas tremendously professional, personable and efficient.

Dr. Newberry is an excellent doctor. I came to him in December of 2022, having had pulsatile…read moretinnitus in my left ear for six months. Before meeting with Dr. Newberry, I had seen several other providers (an NP, an MD, and a PA) through other organizations and they all either dismissed the seriousness of my symptoms as anxiety and allergies, or misdiagnosed me with an ear infection or Eustachian Tube Dysfunction. Dr. Newberry's approach was completely different. He was the first doctor who actually took me seriously. He was immediately concerned because it turns out persistent one-sided pulsatile tinnitus can be a symptom of a very serious and potentially dangerous condition called a dural AV fistula; however, while he mentioned the possibility of a dAVF (among other conditions), he also didn't jump to conclusions. He was very thorough. Over the course of a few months, we did some blood work, scans, and tests to figure out what might be causing it. When one of those scans finally came back abnormal, Dr. Newberry provided an immediate referral for me to see a neuroradiologist who eventually diagnosed me with a dural AV fistula. Dural AV fistulas are rare and complex, and I say this to point out that Dr. Newberry didn't let this deter him; he didn't discount a dAVF as a possible diagnosis, despite the fact it was unlikely because I didn't have any headaches at the time (a hallmark symptom of dural AV fistulas). I'm so grateful to him because other providers obviously dismissed the possibility that I had such a rare condition, probably because it was simply unlikely. Had I not seen Dr. Newberry, it's very possible this condition might have gone undiagnosed and led to a stroke or brain hemorrhage in a decade or so; alternately, it could have eventually led to a misdiagnosis of dementia or other neurological conditions due to the impact it can have on cognitive functioning. In general, Dr. Newberry is very easy to talk to and has a great bedside manner. He's a good listener, and I would describe him as highly competent and on the cutting edge of ENT medicine. As someone who has been repeatedly let down by medical providers over the years, I find myself trusting his opinion. He can see the big picture as well as the details, and never loses sight of the fact that his patient is a human being. My experience with Rhode Island ENT as an organization has also been great. I have found it very easy to schedule appointments with them. The receptionists and medical assistants are pleasant and competent. They send appointment reminder text messages which is helpful. I have never had any issue with them forgetting to order a prescription or send in a referral, or any hiccups with insurance. Though I do remember experiencing some initial frustration trying to schedule an appointment as a new patient due to the call routing, since I've become a patient, I've found it very easy to work with them.

It's very hard to be treated for allergies when they cancel your allergy testing twice over the…read morecourse of several months due to lack of staff. The second time they canceled they said someone called me, but I had no message. They could not provide the time or day that the message was left. I had discontinued allergy medication prior to the test for nothing. My referral will be expired by the time they can get me in, and that's if they don't cancel a third time.

All the negative comments are true, MICHAEL. I went through the same unprofessional and unethical…read morebehavior from you. My mom waited 3 weeks for hearing aids only to find out you NEVER ORDERED THEM, Michael. My mom lost her mind when I told her. You are rude, and instead of taking responsibility you CANCELED HER ORDER and hung on me. So unprofessional and not to mention you violated the Dr. codes of ethics.

My experience with Ocean State hearing has been great. After being offered hearing aids at an…read moreaudiologist's office for a much higher cost, I went to OSH and was given hearing aids that day to try out for 2 weeks. When I returned, I was offered another 2 week trial until I was ready to commit. I never felt pressured. When I made my decision to purchase, my insurance was billed and I paid balance. It is now 2years later and I continue to go for 6 month rechecks at no cost since they are warranted for 5 years. I couldn't be happier and Michael Lancia is always professional.