I would just like to give a "big" thank you to the staff at Miracle-Ear located at Swansea Mall…read moreDr., especially Manuela, the Licensed Hearing Instrument Specialist. My Dad was here from Florida & he is a new recipient of Miracle-Ear technology. Which I would like to add is the best thing he did. It is wonderful!! While he had been here the batteries died. We walked into the Swansea, Ma. facility & receptionist was very welcoming & Manuela helped us & was very nice & professional.

Isabella is easy to talk with. She is caring and makes you feel comfortable. She also has a great…read moresense of humor! Her office is immaculate!

I was a patient there for about 3 years, went there when I was given a pair of new hearing aids and…read moreLaurie had new molds made and adjusted them for me. She's awesome and so down to earth and personable. Unfortunately she retired 1-2 years ago. I've been in for repairs twice since I'm under warranty. The first time was fine. The second time was absolutely ridiculous and a waste of 3 1/2 days at work due to Isabella's inability to fix the hearing aid the first time. One just stopped working 20 mins after leaving. I call and get the machine as always, head over and they're closed. 4pm?! So I call the next day and lose another 1/2 day at work to bring them back and Isabella tells me there's something wrong with it. That's why I'm here!!!! So she sends them out again. About 10 days later I take yet another half day and go back for them. Finally they're working. She adjusts them and they're way too loud 1/2 hour later they're okay but I'm not really happy with them. I now have to adjust the volume daily from my phone. When I left the last time I was given my medical records so basically I felt like it was "don't come back" Things were much, much better when Laurie was the owner. Can't recommend this place. I wish I could

I've been going here for many many years and have Never been disappointed with the care and service…read moreprovided for hearing aids. The entire staff are friendly and caring. Highly Recommended!

Exellent ,no pressure extremely happy ,my husband needed hearing aids for awhile but could never…read moredecide where to go .We had gone to another place and felt such pressure and felt like they were more interested in selling not helping the problem .The owner Holly was wonderful and explained everything and I must say things are better ,my husband really learned a lot and she is there for any help you need.Thank you Holly for your help and kindness!!!

I've been to several specialists. This is definitely "hands…read moredown" the best! They're caring, considerate, and very informative. Sales thru relationship is what I want. I found it here! Kudos to entire staff at Keystone Audiology!

I wore hearing aids for years but they had become ineffective. My previous audiologist said they…read morewere set to max level and couldn't be repaired,so I abandoned them for a while. On a whim I tried Keystone, fully expecting to purchase a new pair but Saran was able to return them back to service. After about a year I definitely needed a new pair and was fully confident in purchasing them from Keystone. Since then I've been very vocal in referring friends and family to them because they're the best!

I had the unpleasant time of talking to Clara today as she answered the phone with a loud yawn! I…read morecalled to confirm my appt date and time and she was very rude and condescending. I had called previously and it was always pleasurable so her attitude took me back a bit. She was sarcasticly telling me my blue cross was an hmo and I should know I needed a referell. I explained I was not informed of that when I made my apt a month ago or when I called previously. She sharply bit back they are a specialist and I have an HMO I should know this. I have been here 2x before and never needed one. She is the definition of Poor customer service

Dr. Emery is attentive, professional and thorough. He listens to your concerns and answers your…read morequestions. I think what really sold me was the fact that he came into the examining room and SHOKE MY HAND! Who does that these days?? He's personable and doesn't DISMISS your concerns. I highly recommend him.

I've had hearing loss for about 28 years and this was by far the best experience I've had at a…read morehearing aid center. I would absolutely recommend this place to anyone with hearing loss. They are so nice and welcoming!

My PCP in Mansfield was giving me grief so I looked around and decided to try Dr. Umphrey at Norton…read moreMedical. I have seen him twice now and I must say I am very impressed. Both he and his staff have been both friendly and professional. Dr. Umphrey listens and is not dismissive. I have multiple issues and he is on top of it. Referrals are made quickly. He's bright, empathetic, and doesn't judge you by your age or insurance. I couldn't ask for more!!

Dr. Umphrey is caring, thorough and completely professional. He spends time with each patient and…read morelistens. His staff is well organized and competent. I never wait more than a few minutes for my appointments which shows they are considerate of our time, too.

Dr. SCHECTER'S team..amazing from intake Ralph and Kellie to Josh with anesthesia followed by the…read morebest Room team .. wonderful and my nurse at the end of my stay...he was the best... Cumberland is lucky to have you in their midst......

I had my surgery on November 16, 2025 at Southern New England Surgery Center, and I cannot say…read moreenough good things about my experience. From the moment I walked in for registration to the moment I walked out, the care and professionalism were exceptional. Every staff member was kind, attentive, and made me feel truly welcome. What stood out the most was the care I received after surgery. I was very uncomfortable, but the compassion, patience, and warmth of the staff made such a difference. They made me feel so cared for that, for a moment, I actually forgot about the pain. That kind of service speaks volumes. Thank you for making me feel like I truly mattered. I am deeply grateful for the care I received. Wishing all of you a happy and healthy holiday season.