This company is a godsend for me!…read more Needing access to high-quality OEM parts for DME is critical. They move quickly and never fail. Follow-up and professionalism are their calling cards. Customer service is at their core! I have dealt with Jillian and Andrew extensively. I'm more impressed every time we interact. They are my go to, and I will be looking anywhere else for the essential parts that I require! Deal with them with absolute confidence!

Buyer beware! They are very nice/helpful when they are about to sell you something but if there is…read morea problem, they turn nasty. Don't expect any support or service once you have paid for the equipment. What you will hear is "it will cost you a $200 a service call" even if the equipment was just delivered within days and there is a problem using it! No compassion and they are dealing with vulnerable customers. We were even told that they need to make a profit so don't expect any help without paying $200! High pressure sales but once you pay, forget about getting any support. There are comparable products (new!) on Amazon that are price competitive and Amazon accepts returns. Try eBay if you are looking for a used piece of equipment. Better prices and delivery can be arranged.

Have tried for several weeks and multiple phone calls for service on my mobility scooter. Was…read morealways referred to shop repairman who never once returned my phone calls. Very frustrating and would not refer this business to other consumers.

My family needed a chair lift (installed in 2003) serviced. We were having difficulty finding a…read morecompany who would work on such a lift and when we found Totally Mobile, we were afraid they wouldn't travel up to the Boston area. However, a technician, Bill, came out the very next day. He was extremely thorough and even though this old chair was giving him a lot of trouble, he persevered and got the job done! We are so grateful! Thanks, Bill! And thanks, Totally Mobile!

I brought my scooter in for repairs. It's a hole-in-the-wall kind of place, so I was prepared for…read morepoor service. BOY, WAS I WRONG! The service quality was excellent. The staff in the front office had good knowledge and were very helpful. The mechanics also were customer-focused and knowledgeable. The repairs manager even came in on a day off. Good people@!

Very bad customer service. My order required a little more work from them to bill Medicare. I…read morespoke with Mike, and he told me that Medicare would not pay for it and he cut the conversation short. Medicare said they would pay if they were billed. When I called back to inform Mike of Medicare's response, he refused to sell me the supplies. I did not even have the chance to say that Medicare told me that I could also send the bill to them myself. If I could rate Zero, that is what I would do. It is not worth dealing with them; find another supplier.

I'm sorry I never wrote a review of Oldens before now. That they are closing is a tragedy, the…read morebest pharmacy in Eastern Mass bar none. We will never see a pharmacy with their dedication and professionalism again. What a shame.

Great pharmacy. Much more personal than the big box…read morepharmacies. Employees are very thorough, friendly, and helpful. A+++

Great prices for all sorts of mobility equipment to rent! They are very accommodating and help with…read moreany questions you have. With family in town visiting, a travel wheelchair made it so much easier

I would not recommend this buisness. I bought a wheelchair for my handicap son, he used it twice…read morein the two months of purchasing it. Once for a trip to Washington D.C. and once for a day trip to six flags. We had to have it repaired after the DC trip because pieces were falling off as we pushed my son in the chair and a piece of the seat had fallen off as well and we had to pay for repair because the warranty was 1 day over the 30 days. After the one day use in six flags there were some minor things and we noticed the wheel was not working correctly. We brought it back again and the owner was not buisness like and more or less called me a liar and said he would not send the chair out like that.

These people are great! They are no-pressure and really care. They are family-owned and operated…read more They are a part of the community which adds to their credibility. They also have a nice dog named Brady at the shop. (dog people are always a plus in my book) BTW, Braun conversions are not cheap. A lot of work goes into the vans. The real money isn't in the vehicle, it is in the conversion. Every vehicle drops in value while conversion costs remain, providing the van is still in reasonably good shape. Prices on conversion vans range greatly as a result. Shop around and you will see prices all over the place, but then they begin to make sense. Also, other places charge a COVID surcharge of $5-10k and they do not. This is why I am a customer. And, if you are reading this review and shopping for mobility, I have an idea what you are going through and I really wish you the best.

Went down to look around and ended up buying a used Toyota Sienna Braun ramp van. Was one of the…read morebest car buying experiences we have ever had. Very friendly staff at all levels. The prep on our vehicle was exceptional and the attention to detail was amazing. The staff took the time to sit down and explain all the accessories and features to us. We are very pleased with the whole experience so far.

Rainbow repair wheelchairs responded to call the same day, and did an excellent job fixing, and…read morecleaning my wheelchair. Explained how my chair works so I don't have to do unnecessary repairs later. Very fair price and excellent care and service.

From the owner: Premier Customer service "We're here because we care"…read more Wheelchair Repair and medical scooter repair. Wheelchair Parts, Wheelchair batteries, Manual wheelchairs, Power wheelchairs, Battery chargers, tires. Parts installed. Preventive maintenance, Wheelchair Cleaning, safety check. Will Work with health care facilities to do wheelchair preventative maintenance, safety checks, and wheelchair cleaning, and major/minor repairs will visit 1x or contractual visits. Reasonable rates. We come to the customers wheelchair location.

The process was simple and quick, however we exprienced a battery failure after only 2 months. It…read moretook 2 days but they did get it fixed. Would recommend

My parents stair lift broke and I needed it repaired. Called many places and 101 Mobility was by…read morefar the most responsive and reasonable. Some places would only service if they installed it. They were thorough at troubleshooting over the phone. Ultimately we needed someone to come out and look at it and the technician, Jack, was a rock star. My parents were extremely pleased. Reasonably priced repair. Will not hesitate to call them again.