So I was intrigued by an article in my August 2017 Consumer Reports magazine. The front cover…read morefeatured cutting the cord. I was interested since my bill for satellite was now double from when I subscribed to it exactly four years ago. The providers entice you with introductory offers that only last for a year or so. I read the several page article which was very compelling. It even estimated what you would pay depending on different options. A gal in my book club just cut the cord and suggested I look into doing the same. My daugher was in town for the weekend and I discussed my thoughts on cutting the cord and getting an over the air (OTA) antenna. I already have wifi together with HULU, Netflix, Amazon etc. She told me that she only uses an antenna together with her streaming apps. Therefore I started investigating what my options were. I wanted to replace my satellite DVR with another that would that would record at least 4 stations at a time and had enough memory to handle my recordings. I wanted the DVR accessible to my other televisions and wanted a mobile app to set and view my recordings from anywhere. I wanted the ability to stream Netflix Hulu Amazon etc. and I wanted an OTA antenna that would provide me with all the local stations and then some and would not be obtrusive. I almost purchased an amplified indoor antenna but then decided to look into an outdoor antenna that would mount on the satellite mount. I researched an April 1, 2017 article in the Minneapolis Star and Tribune which also discussed the benefits of cutting the cord. The article featured an antenna distributor. I then went to Yelp to see if I could find reviews for antenna installers. There were at least two and I talked to both companies. After discussing my needs with John I decided to go with Cable Alternatives. John was extremely knowledgeable and could provide not only the antenna but the equipment and set it up for no additional charge and no additional cost to me as long as he provided the equipment. John was also very courteous and answered all my questions and concerns. He would make this very easy for me! He knew exactly what I wanted to accomplish and how to implement it. He thought the Tivo Bolt and Mini's were a great choice. I called my satellite TV provider and canceled the service a week out and scheduled John for the day that my service was terminated. John's installer Andrew is absolutely fabulous! He was at my house promptly at 9 o'clock in the morning on the day of termination. He installed all of the equipment helped me register for the Tivo service and equipment online and installed the antenna, TiVo Bolt DVR and my TiVo mini's for the additional televisions in the house. Everything was hooked up to my existing cable and linked to the wifi router. He got all the equipment working and showed me how to navigate the system. What a great guy! He is extremely personable and extremely knowledgeable! He indicated that he has done hundreds of these installations and he was very diligent in his endeavor. I have now enjoyed my first couple of days after cutting the cord and I love the equipment I love the installation I get great reception. I may miss a few cable channels but not the cost. I would highly recommend Cable Alternatives if you're thinking about cutting the cord with cable or satellite. Trust me since I have had one or the other for over thirty years and finally am not paying to watch my favorite shows on local TV.

The business appears to be shut down. I lfet two messages last week and one this week. No call back.read more

Doesn't anybody work at this location! I have tried for three days waiting for a call back, and…read moreNOTHING! The cover on my phone is cracked and need to have someone put the new one on. By the way, the woman did (when I was there three weeks ago) give me the information to order a new cover.....it was wrong! Finally got somebody on the phone and they gave me the proper one. The replacement came and here I sit, NOBODY answers the phone, but you get to heart a nice commercial, and the voice prompt to leave your phone number for a call back or stay on the line....which then switches to the commercial again. Never thought a fine company like Verizon, at least it used to be, turn out like this with no regard for their customer!

I had great service with Josh today , he was able to resolve a problem within a very short time…read more. He is also very professional and made sure everything was working.. Thank you Josh for your great service! Kelly D

Sam was very polite and professional, providing clear and direct advice, tailored to my knowledge…read morelevel. He willingly helped my boyfriend pick out a new phone while knowing that we would not be purchasing that day. Very helpful.

I stopped at 10:43. They asked if I had a appointment I said NO. They said if I would wait to see…read moreif their next appointment to comes in. If they did not show they would help me then. The next appoint was 12 noon. I asked again. Little confused I was planning on switching my account. 3 phones total. This was ridiculous

Dillon was extremely helpful and courteous. I needed a screen protector for my iPhone 16E.read more

Visited this store on Ford Parkway in St Paul twice in two days and had excellent help from two of…read moretheir sales persons. Casey saved me a ton of time and data loss by giving me advice that countered what the Apple helpline ($70) told me to do, which would have meant losing all my texts and photos in transitioning to a new phone and changing accounts. Casey solved my problem in just a few minutes. I lost no data and the transition to the new account and phone worked I canceled my subscription to Apple helpline - which I had to create in order to speak to someone. Yay Verizon!!

It has been an absolute nightmare dealing with them. They have my building under contract for…read moreDirect TV services and when I call the main DirectTV line they cannot help me because the building is contracted to Sight and Surf. It has been months since I first reported my problem, error 771. I am unable to watch tv in one of the rooms because it immediately goes into a screen saver mode. DirectTV said this happens when there has been a persistent problem for months. When I've tried to call Sight & Surf I typically get no answer and sent to voicemail. Every time the voicemail box has been full and you cannot leave a message. The Friday prior to the 4th of July the owner called me. He was apologetic and said he could see that it has been months since my initial call and that somehow I had slipped through the cracks. He said he would call me after the holiday and that it was "on top of his desk." I was hopeful. Never got a callback. I called him again today and he said they've been busy and I would be "on top of his desk" again. We will see what happens. So incredibly frustrating and disappointing!!! I should've switched to Comcast LONG ago! If you can avoid working with them, I would encourage you to do so. If you are a resident at CityVue, go Comcast. This has been a problem with multiple residents here that have DIrectTV.

The wire masters were out at our house to install cable Internet so we can stream movies etc from…read morethe Internet. Prompt professional service and they made great suggestions to help make our av entertaining a fantastic experience! Highly recommend. It is so nice to tell them I want to be able to do (x) and they take care of it set up whatever I need and all I have to do is start using the equipment.