I called their business line and James answered right away. I explained my issue to him, and he…read moreunderstood immediately and set proper expectations. Bitlocker recovery key issues can be tough! I was finally able to retrieve the recovery key, but James didn't stop there. He helped me get my laptop back to normal, secure, and gave me great advice about a Carbonite cloud backup solution. Highly recommended!

Essentially my laptop broke when trying to update. I tried everything I could to get it running,…read morebut to no avail. I like to spend my money locally especially on the West Side/55107, and came across this company. It took a couple of days, but James got my laptop running again at a fair price. Support local small businesses. Go here!

Visited this store on Ford Parkway in St Paul twice in two days and had excellent help from two of…read moretheir sales persons. Casey saved me a ton of time and data loss by giving me advice that countered what the Apple helpline ($70) told me to do, which would have meant losing all my texts and photos in transitioning to a new phone and changing accounts. Casey solved my problem in just a few minutes. I lost no data and the transition to the new account and phone worked I canceled my subscription to Apple helpline - which I had to create in order to speak to someone. Yay Verizon!!

The battery on my iPhone 13 mini failed and I went to this Verizon store for assistance. Received…read moreexcellent service from Connor; he was very competent and knowledgeable. Because my plan was outdated, I was able to leave with a free iPhone 16 Pro and a less expensive new monthly plan.

Worst experience of buying a new phone!! and it goes on and on!! It started with them sending me…read morehome with 2 phones not working--then finding out they had totally changed my plan without my knowing it or telling me. Then I called about that and was changed to something else that ended up with a higher price on something else!! I have been a Verizon customer for a long time--but I think I'm done!!

I've been a Verizon customer for about 20 years, and I had the worst experience at this store. It…read moretook 2 trips to the store and multiple phone calls over the course of a week to set up a new account. And it still wasn't done correctly. The manager was very rude and unhelpful. I would recommend a different location with more knowledgeable, efficient staff.

great service, the employees there were great and very helpful and played good music and keep the…read morestore well kept and the phones were good cricket phones

From the moment I stepped in the store, I was greeted with a smile. The store manager immediately…read moreredirected me to a rep, Dustin W. He greeted me and asked me how he could help. He was able to draw up the deal for the phones I was looking for and made it seem so easy to walk me through the order submission. He made sure I had all the documents before I walked out the door to complete the door; he provided his cell phone number and encouraged me to contact him if there were any questions and concerns. A few days after he followed up with me to make sure nothing was wrong. He called me when the phones arrived. Dustin was extremely pleasant throughout the transaction. He kept us engaged the entire time. It wasn't just him either; another rep came and asked us if we needed water, soda, juice. The whole team was very courteous. As customers walked in, I heard other reps immediately engaging them and letting them know how long it might be before they can be assisted. It was great to see this level of customer service and engagement consistently. Amazing! Amazing!