Gate 2 Alterations

This was such a fun and unique store! I have to be honest, I've never had the need to get any shoes…read morerepaired, but I did need to get a new set of keys, which gave me an excuse to stop in. Well, I can definitely say that I'm glad I did! The store was (obviously) full of all kinds of shoes, most of which were old-fashioned, but a few of which were new-school and from the 21st century. They had mainly dress shoes made of leather, but also some high-quality work boots and tennis shoes. I loved looking at all of the cool machines, none of which I had ever seen before! All of the staff members were very nice, and let me get a close-up look at them working their craft. The lady who cut my keys was very nice as well, and was kind enough to chat with me about the store for a few minutes. All-in-all, even though I didn't need to get my shoes repaired, this was an awesome shop that I loved walking around in for a little while. I'd recommend anybody else in the area do the same!

1 out of 5 stars I…read moredropped off my girlfriend's purse here to be repaired as a surprise for her and it turned into one of the most frustrating experiences I've ever had with a business. It's been over two weeks, and not only did they not fix the purse, they somehow "lost" it for days and never once called to update me. I had to keep calling and stopping by just to get any kind of answer. When I finally went in person, the purse was right there untouched, sitting exactly how I left it. No repairs, no effort, no communication. Then, to make things worse, the woman at the counter tried to act like it was my fault. The lack of professionalism and common courtesy was honestly unbelievable. They might be fine when it comes to repairing shoes, but they clearly have no clue what they're doing with purses and even less when it comes to customer service. This was supposed to be something thoughtful for someone I care about, and instead, it was a complete disappointment. If you value your time, your belongings, or your peace of mind, take your business somewhere else. This place is careless, unorganized, and simply not worth the stress.

Jerry's Shoe Repair

(7 reviews)

I took a pair of expensive boots here to get a new bottom. He was so informative about maintaining…read morea good pair of shoes and repaired my boots and had them ready on the day and time promised.

Jerry does quality work at reasonable prices! My family has taken our shoes and handbags to him for…read moreyears!!

Oakley's Old Cobbler Shoe Repair

We dropped of a purse for repair with they said that it would be ready in about 2 weeks. After a…read moremonth I stopped by to see what was the problem. I was dismissed with "we will text you when it was ready". About 4 days before Christmas I returned and was told that I've would try. Two weeks later I returned and asked for my money returned but they couldn't find the purse. One week later I was notified that the purse was ready. He returned half of the money that I paid. They are a new business who took in way more work than they can handle. If you need something quickly go somewhere else. I

Best cobbler hands down in SC. The last time I went there he was on the less costly side and for…read morethe magic they work making old shoes like new they should charge more. They are a 5th generation locally owned cobbler shop, who do good work and have amazing service. Does it get any better?

Sole Touched The Sneaker Shop

(5 reviews)

Amazing work revitalizing several pairs of my sons sneakers. Some were minor job but some were more…read moreintense. Highly recommend!!!

I brought in a pair of all white adidas with the cloth material making up most of the shoe. They…read morewere in need of some major cleaning and I didn't trust myself to do it. I brought them here and got them returned in a more than reasonable amount of time. My shoes look brand new. I wish I took a before pic so you guys could really see the difference. The owner was very professional and prices are really good. I also like that she is hosting a back to school supply drive. Keep up the good work! Will return for all sneaker needs!

Hakky Instant Shoe Repair

2.4

(14 reviews)

When i took my suede shoes in for cleaning he scrubbed the suede off. When i took my sons loop…read morefastened sneakers in for repair he glued the fasteners down, making them unusable. I tried to get my favorite shoes in for resole. He wanted $100 to resole a pair of shoes that cost $120 new. He said i should go buy new ones. I get that in this economy he probably has more business than he wants, considering he's the only shop in town, but i wont be coming back.

2 star reviews must refer to lack of appreciation for people who work EVERY hour the Augusta Mall…read moreis open, make leather shoes look new, fix heals and belts and most things others throw away look like new. The Chos are living the American Dream -- owning and operating a profitable business. Sure, their English isn't great. They are courteous and do the best they can when translating roughly spoken English dialects into what they can understand. When I ran an online shoe store, we sent Mr. & Mrs. Cho 100-125 shoes and boots a month. The few shoe soles and heals they didn't fix were because they noticed other flaws in the item that were not noticed. Complete honesty every single time. There have been times I have seen other customers complaining that they have to pay for services up front. It is what it is. That is there policy. Too many people left items there after a $30-45 repair. Side note, if your shoes cost $20 to buy, and a new heal is $30, sure, be frustrated--at yourself for not getting new shoes before the big event where you think you HAVE to wear THE BROKEN HEAL pumps. Great people. Great work. Speedy reliable craftsmanship every time. Bring your repairs or shoes needs a shine, walk around and window shop, eat or grab coffee then come back and be wowed. Cobblering is a lost art. Enjoy the services of the Cho's while you can.

C & W Shoes & Etc

2.8

(5 reviews)

a clean environment ran by a great hard working family man, I would definitely go back for the…read moregreat customer service, shoes, and repairs.

Located in the Florence Mall and the owner is a rarity in a trade that is dying. Excellent…read moreworkmanship, and a n extremely clean store.

Empire

(6 reviews)

•$

I had my wife's surprise 40th birthday and needed a suit. From the time I walked in, Mr. Carter…read moremade me feel like a gentleman and a king ready for his new attire. I showed him a picture of my wife's dress and told him the color I was going for and he went above and beyond. Mr. Carter is definitely the most professional and knowledgeable man I have ever met in the fashion industry and will be coming here for my suits from now on. Thank you sir for making me look great on my wife's birthday, you have an amazing store!

This place is amazing. My husband recently moved to the area and needed a good men's shop for…read moretailoring and cleaning and this is it!! Always pleasant, new who we were after the first visit. It's like coming back to a friend every time.

Cobblers Corner

4.3

(29 reviews)

Came in for a belt cut and not only came out completely satisfied, but it was without any charge…read more By far the Cobbler's Corner is not only a fabulous business but customer service is superb. Definitely a caring company for Simpsonville residents!

Great service at a great price. They completely rebuilt my leather Harley riding boots. I would…read morerecommend bringing them anything.

Pop's Shoe Repair

(1 review)

I took in a pair of Birkenstock's in to be resoled. They were done within two weeks. The new sole…read moreis giving these sandals a 2nd life. The price was reasonable. Highly recommend if you need shoe repair.

Ben's Cleaners

4.5

(23 reviews)

•$

Great customer service and super friendly people. Made my dress look brand new again!read more

Just arrived Saturday from out of town for business and needed a clean pair of dress pants and…read moreshirts for work on Monday. I came in and met VJ who let me know my pants needed laundering - and he cleaned and pressed them same day! While I'm here for the next 4 months - my dress clothes are cared for here! The BEST!

Jerry's Shoe Repair

(7 reviews)

I took a pair of expensive boots here to get a new bottom. He was so informative about maintaining…read morea good pair of shoes and repaired my boots and had them ready on the day and time promised.

Jerry does quality work at reasonable prices! My family has taken our shoes and handbags to him for…read moreyears!!

Gerald's Five Points Shoe Service

4.3

This was such a fun and unique store! I have to be honest, I've never had the need to get any shoes…read morerepaired, but I did need to get a new set of keys, which gave me an excuse to stop in. Well, I can definitely say that I'm glad I did! The store was (obviously) full of all kinds of shoes, most of which were old-fashioned, but a few of which were new-school and from the 21st century. They had mainly dress shoes made of leather, but also some high-quality work boots and tennis shoes. I loved looking at all of the cool machines, none of which I had ever seen before! All of the staff members were very nice, and let me get a close-up look at them working their craft. The lady who cut my keys was very nice as well, and was kind enough to chat with me about the store for a few minutes. All-in-all, even though I didn't need to get my shoes repaired, this was an awesome shop that I loved walking around in for a little while. I'd recommend anybody else in the area do the same!

1 out of 5 stars I…read moredropped off my girlfriend's purse here to be repaired as a surprise for her and it turned into one of the most frustrating experiences I've ever had with a business. It's been over two weeks, and not only did they not fix the purse, they somehow "lost" it for days and never once called to update me. I had to keep calling and stopping by just to get any kind of answer. When I finally went in person, the purse was right there untouched, sitting exactly how I left it. No repairs, no effort, no communication. Then, to make things worse, the woman at the counter tried to act like it was my fault. The lack of professionalism and common courtesy was honestly unbelievable. They might be fine when it comes to repairing shoes, but they clearly have no clue what they're doing with purses and even less when it comes to customer service. This was supposed to be something thoughtful for someone I care about, and instead, it was a complete disappointment. If you value your time, your belongings, or your peace of mind, take your business somewhere else. This place is careless, unorganized, and simply not worth the stress.

Oakley's Old Cobbler Shoe Repair

We dropped of a purse for repair with they said that it would be ready in about 2 weeks. After a…read moremonth I stopped by to see what was the problem. I was dismissed with "we will text you when it was ready". About 4 days before Christmas I returned and was told that I've would try. Two weeks later I returned and asked for my money returned but they couldn't find the purse. One week later I was notified that the purse was ready. He returned half of the money that I paid. They are a new business who took in way more work than they can handle. If you need something quickly go somewhere else. I

Best cobbler hands down in SC. The last time I went there he was on the less costly side and for…read morethe magic they work making old shoes like new they should charge more. They are a 5th generation locally owned cobbler shop, who do good work and have amazing service. Does it get any better?

Shoe Repair Continental Experience

(1 review)

Lyusik's Shoe Repair is a hidden gem in downtown. Stepping into his shop feels like going back in…read moretime--in the best way. He has been there for over 45 years, and you can truly see the pride he takes in his work. I brought in a few belts, and instead of simply punching extra holes, he carefully measured and adjusted each one to fit me perfectly. He took the time to cut and reshape them properly so they looked clean and professionally finished. That level of detail and care is something you don't see often anymore. Lyusik is incredibly skilled, creative, and thoughtful in his work. His prices are very reasonable, especially considering the quality he delivers. At first he may come across as serious, but he has a subtle, dry sense of humor that makes the experience even more memorable. His shop is located inside the Arcade Mall, and while he doesn't use a phone, it's absolutely worth stopping by in person. He gets a lot of business from downtown professionals, and it's easy to see why. I highly recommend him if you're looking for quality work done with care, experience, and integrity.

Shoe Groom

(1 review)

This location was recently updated and I miss the way it was before the updates. But the Arcade…read moreMall is evolving and upgrading everything so I understand. The gentleman working is the shop is very nice and then show repair charges are very inexpensive (mine were $8). However, you may have to wander around to find him if he isn't in the shop when you arrive. I'm glad they remain in the mall

From the owner: Established in 1977. Located in Columbia, South Carolina. The company is categorized under Shoe…read morerepair.

Eagle Dry Cleaning

(7 reviews)

I am extremely upset with this dry cleaners. I was very excited to utilize their services for dry…read morecleaning on my favorite jacket after reading all the amazing reviews. Unfortunately, my jacket was ruined on accident which I understand and that is okay - these things happen! What is not okay is that the owner will not respond to messages/calls, will not reimburse me, and is not trying to rectify the situation. The jacket was quiet expensive, is sold out online, and is irreplaceable. Mr. J needs to do better as it has now been 2.5 months of no reimbursement of my property.

We needed my daughter's wedding dress pressed overnight and when I went the next day to pick it up…read moreit was ready as promised.

Gate 2 Alterations - sewingalterations - Updated August 2026

People who viewed Gate 2 Alterations also viewed

Han's Alterations

4.6

(16 reviews)

Avoid this place! Loose stitching, could NOT sew in a straight line, then created her own design to…read morethe garment that I did not ask nor want!

This is a viable alterations options. As a point of view, I am someone who has nearly all their…read moreclothes tailored or altered for different reasons, regularly. I am very familiar with the Columbia alterations and cleaning community because I take a lot of pride in my clothing fit and maintenance. Some thoughts below. Pros: - low to no wait to get service -multiple dressing rooms so you can try things on as they are helping others - they do offer excellent work - timelines provided are accurate - couple is courteous, helpful, and thorough in their recommendations. Always happy to support a family business. - large parking lot so never any issues getting in I only have one con but it is it important. They are the most expensive place I have tried in the area, that includes alteration shops by the lake and in forest acres. I would say they are $1-$5 higher on every single service than anyone else in the area. If the location and the speed of turn around is more important that you might be okay with it, but for me, I would only use them as a last resort. The work is good but not worth the extra ticket costs, for me, when others off the exact same level of service.

ACE Alterations & Monogram

(10 reviews)

Great work! Will use again. He communicated well and made great recommendations to blend the colors…read moreof the logo

I had my work jacket embroidered and had nothing but compliments! Good pricing and turn around time!read more

Jackie's Tailoring & Alterations