1 out of 5 stars I…read moredropped off my girlfriend's purse here to be repaired as a surprise for her and it turned into one of the most frustrating experiences I've ever had with a business. It's been over two weeks, and not only did they not fix the purse, they somehow "lost" it for days and never once called to update me. I had to keep calling and stopping by just to get any kind of answer. When I finally went in person, the purse was right there untouched, sitting exactly how I left it. No repairs, no effort, no communication. Then, to make things worse, the woman at the counter tried to act like it was my fault. The lack of professionalism and common courtesy was honestly unbelievable. They might be fine when it comes to repairing shoes, but they clearly have no clue what they're doing with purses and even less when it comes to customer service. This was supposed to be something thoughtful for someone I care about, and instead, it was a complete disappointment. If you value your time, your belongings, or your peace of mind, take your business somewhere else. This place is careless, unorganized, and simply not worth the stress.

Had a pair of loafers resoled . They did a wonderful job and ready in two days. Pleasant people to…read moreinteract with.

Jerry does quality work at reasonable prices! My family has taken our shoes and handbags to him for…read moreyears!!

If you need some shoes repaired, this is the placeyo go! Jerry repaired my wife's boots and she…read moreloves it.

We dropped of a purse for repair with they said that it would be ready in about 2 weeks. After a…read moremonth I stopped by to see what was the problem. I was dismissed with "we will text you when it was ready". About 4 days before Christmas I returned and was told that I've would try. Two weeks later I returned and asked for my money returned but they couldn't find the purse. One week later I was notified that the purse was ready. He returned half of the money that I paid. They are a new business who took in way more work than they can handle. If you need something quickly go somewhere else. I

In December 2025, I took my boots for a polish/shine. While talking with the owner, he encouraged…read moreme to have them resoled because of the condition. I agreed, paid for the service and was told they would be done when I returned to Columbia in January 2026. When I returned in January, I was told no one had started working on them. I explained that I travel for work and would be back in February and provided a specific date I would be back. The person I spoke with told me she would have them done the week before I came back to make sure they were ready. I arrived one day after I was told they would be ready. They were not done but the owner said they could be done for me by the following day. After 2 additional visits that same day and discussions with the owner with him telling me how they have over 4000 pairs of shoes they're working on and there was nothing he could do , I got my boots back. No communication from them over those two months. When you call them, they have a recorded message that basically says we cannot answer the phone because we are too busy and wait for a text that says your item is ready. Who runs a business like that? If you're too busy you have to either stop taking in work or give people real timelines. Communication is also key. Had anyone reached out and say hey, sorry, we're behind or can you wait a little longer, I might not have been so frustrated.

Amazing work revitalizing several pairs of my sons sneakers. Some were minor job but some were more…read moreintense. Highly recommend!!!

I brought in a pair of all white adidas with the cloth material making up most of the shoe. They…read morewere in need of some major cleaning and I didn't trust myself to do it. I brought them here and got them returned in a more than reasonable amount of time. My shoes look brand new. I wish I took a before pic so you guys could really see the difference. The owner was very professional and prices are really good. I also like that she is hosting a back to school supply drive. Keep up the good work! Will return for all sneaker needs!

When i took my suede shoes in for cleaning he scrubbed the suede off. When i took my sons loop…read morefastened sneakers in for repair he glued the fasteners down, making them unusable. I tried to get my favorite shoes in for resole. He wanted $100 to resole a pair of shoes that cost $120 new. He said i should go buy new ones. I get that in this economy he probably has more business than he wants, considering he's the only shop in town, but i wont be coming back.

2 star reviews must refer to lack of appreciation for people who work EVERY hour the Augusta Mall…read moreis open, make leather shoes look new, fix heals and belts and most things others throw away look like new. The Chos are living the American Dream -- owning and operating a profitable business. Sure, their English isn't great. They are courteous and do the best they can when translating roughly spoken English dialects into what they can understand. When I ran an online shoe store, we sent Mr. & Mrs. Cho 100-125 shoes and boots a month. The few shoe soles and heals they didn't fix were because they noticed other flaws in the item that were not noticed. Complete honesty every single time. There have been times I have seen other customers complaining that they have to pay for services up front. It is what it is. That is there policy. Too many people left items there after a $30-45 repair. Side note, if your shoes cost $20 to buy, and a new heal is $30, sure, be frustrated--at yourself for not getting new shoes before the big event where you think you HAVE to wear THE BROKEN HEAL pumps. Great people. Great work. Speedy reliable craftsmanship every time. Bring your repairs or shoes needs a shine, walk around and window shop, eat or grab coffee then come back and be wowed. Cobblering is a lost art. Enjoy the services of the Cho's while you can.

a clean environment ran by a great hard working family man, I would definitely go back for the…read moregreat customer service, shoes, and repairs.

Located in the Florence Mall and the owner is a rarity in a trade that is dying. Excellent…read moreworkmanship, and a n extremely clean store.

I had my wife's surprise 40th birthday and needed a suit. From the time I walked in, Mr. Carter…read moremade me feel like a gentleman and a king ready for his new attire. I showed him a picture of my wife's dress and told him the color I was going for and he went above and beyond. Mr. Carter is definitely the most professional and knowledgeable man I have ever met in the fashion industry and will be coming here for my suits from now on. Thank you sir for making me look great on my wife's birthday, you have an amazing store!

This place is amazing. My husband recently moved to the area and needed a good men's shop for…read moretailoring and cleaning and this is it!! Always pleasant, new who we were after the first visit. It's like coming back to a friend every time.

Great service at a great price. They completely rebuilt my leather Harley riding boots. I would…read morerecommend bringing them anything.

The door at Belk sliced through the leather across the toe of my Frye boot. Thank goodness my boots…read moreprotected my toes. I took my boots to Cobblers Corner in Simpsonville and cannot believe how fantastic they look! I honestly didn't have much hope for them to be repaired. No one would know the leather had been cut thanks to the skilled professionals at Cobblers Corner. Highly recommend.