I sent Gary an inquiry email about plumbing for a wet bar in the basement. He gave me a call that day and asked more about my project. He was in the neighborhood a few days later and stopped by to take a look at it. It took him less than a minute to figure out what I needed. He sent me a quote that evening, I accepted and he came out a couple of days later. His communication was very professional. When he was running late, he texted and called to let me know his ETA, which I greatly appreciate. I love that Gary doesn't try to pressure or up sell you. I will definitely be using Gary for all my plumbing needs from here on out. read more

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Based on our excellent experience last time I called Gary again, and I was not disappointed. Note: my last review of Gary's Plumbing was more than a year ago. When attempting to write this one, Yelp somehow reposted my old one. Oh well. Gary and his son are professionals, but not only that, they leave the work site as if no work was ever performed. Spotless. Price is more than reasonable. I will definitely call Gary again if another plumbing job is needed. Scheduling is easy. You call the service, the lady takes your number and Gary shortly calls you back asking if you still need a plumber. After a description of the job and a text message with pictures Gary provides a quote. On one of the three items Gary said he will not know until he sees the issue. We agreed Gary will quote on the spot. Gary has a flexible schedule, in my case it was not urgent, and we set a date and time. Shortly before the appointment I received a call telling me Gary is on his way. At the appointment time, not a minute early or a minute late, the doorbell rings. Gary and his son are at the door. I had two faucets (Moen for life) to replace and that odd third job I mentioned. Gary and his son got to the faucets right away. The job was done perfectly. One of the faucets required more work, all was done quietly and swiftly. After the faucets were replaced Gary and his son got a vacuum cleaner and some rags and left the work area at both faucets spotless. Probably cleaner then it was before. Gary looked at the third item, and said there is some risk. We both agreed it is not worth it, and I thought I would leave it as is. Later, between Gary and myself and idea popped up. Gary thought it is worth a try and went to get a replacement part. By now you know it is needless to say the third job was completed as well, again, perfectly done. I asked Gary how much would the third one cost and Gary said, just pay for the part. The whole job was reasonably priced to begin with, and complete with in 2-3 hours. I am pleased with Gary and his son's work. Upon leaving, Gary was so thorough, that he took all of the old faucets with him, and the packaging of the new ones, nothing left behind. I strongly recommend Gary and his son, and will cal them again if a plumbing job is required! read more

Being new to an area doesn't help when looking for reliable services, so sometimes you just have to take a chance at what you think is the right choice. I wasn't happy with the first plumbing service after being charged what I thought was WAY too much for a small and quick job, so I decided to find a different option for when I needed it in the future. This time, I really did my homework and found Gary's Plumbing through Yelp and other references. I have never felt the urge to write a review on a service provider until now, but Gary and his son deserve my five stars and then some. Since we moved into the area in 2012, we've relied on Gary numerous times for jobs big and small. Besides the repairing of leaky pipes, faucets or toilets, Gary's friendly customer service approach shined when he was able to advise us on our options for bigger jobs, including the different options we had for installing a back-up sump pump. Gary provided us with easy-to-understand information which helped us make an informed decision of going with a water-powered sump pump. That was a decision that we will never regret, because literally three days later, we were without power for two days. With a battery-powered sump pump, we could have been at risk for that failing if the battery ran down, but instead the pump worked like a charm and we had no worries at all. With this terrible winter of 2014, Gary has been extremely responsive in emergency situations such coming out to fix our blown pipe over our garage. He has been busy this winter fixing many similar situations like ours, surely working overtime, but despite that he always greets us with a smile on his face and makes us feel like we are his most important customer. If you are looking to find a reputable plumber who puts the customer first over making a quick buck, I really recommend that you give Gary a call. You WON'T be disappointed. Oh, and that goes for his prices too. I wish all businesses and contractors in the services industry were like Gary. P.S. For the two of you who have had bad luck with the answering service and long rings during off hours, I will say that on one occasion it has taken longer than normal for them to pick up, but at that point I already knew I wouldn't go to anyone else, so I just waited until they answered. I've never had them put me on hold, that's unusual. I'd suggest trying again in a few minutes, as frustrating as that may sound -- he really is worth it. I haven't run into that situation regularly though (and unfortunately with the plumbing issues I've had this winter, I've had to call him a lot). I would let him know if you do run into that challenge though, I'm sure he would appreciate the feedback. You can also go to his website where he has an email link: http://www.garysplumbingnow.com. read more

I had to replace an outside faucet that was dripping. I looked in Yelp to find a plumber and saw Gary's reviews. I called him and set a date for the work to be performed. He did a great job and he cleaned up after he was through. I would use him again! He does good work. read more

Gary did an excellent job installing 2 new faucets, replacing the shower trim, and fixing 2 toilet pumps. Cares about his customers and wants the job to be done right. Highly recommend! read more

I have a house in Canton, MI. Gary came to fix my burst pipe and looked at my sump pump. Good honest guy, said nothing was wrong with my sump pump running continuously. Was just excessive water from melted snow, could have charged me $ and I wouldn't know not necessary. He double checked his work and took photo for me. read more

Gary did a couple of jobs for me and I was satisfied both times. He explained what needed to be done and completed the work in a reasonable amount of time. I would use him again. read more

Look no further, here is your plumber! We've been using Gary since we moved into our home in 2014. He and his son are professional and knowledgeable. They both do great work and they help us find the best solution to fix the problem which wasn't always meant more work/money for them. We trust them no matter what the problem and they have our business for life. read more

We live in Canton and have a Shellback pump that needs to be replaced. I initially called a big brand company in Plymouth"Cummings Plumbing" to assess the problem. They said we need to replace the pump and total cost with installation is $875.00. I called Gary's plumbing for a 2nd price quote. I was shocked by the voicemail I received that said the city of Canton installed these pumps 20 years ago and will probably replace it and/or remove it for free. Now...I'm a nurse and plumbing is 0% my forte. This man is honest and has integrity. For any future plumbing needs, skip the name brand companies and utilize Gary's Plumbing. I have written down his contact information and if we have ANY future plumbing needs I will use this company. Honest people are hard to find! read more

Thought my in-sink garbage disposal had died. It was suddenly churning water and bits of vegetables and making a weird sound, and the water took forever to drain out of the sink. Gary and Son to the rescue! Turns out it was a clogged drain and not the disposal at all. The disposal is just fine. And once again, I was aware that Gary could have told me the disposal was shot and charged me for a new one. But he didn't--he and his son cleared the drain, installed a new pipe-y thing-y, and were done in half an hour, and, as always, they left everything as clean as when they arrived. All this for a very reasonable price. Whenever I need a plumber, I am so grateful that Gary is in the area. He is just great! read more

We have had Gary and Matt out twice and they did a great job each time. They showed me what was going on along the way and worked with our home warranty. Quick, clean and professional. Would certainly recommend them! read more

The father and son team are fantastic! Very friendly and neat. We had a leaking toilet gasket which they replaced along with the water shutoff valve. In our laundry room they replaced both shutoff valves for the washer. All the items were 18+ years old and needed to be replaced. The cold water valve was leaking. Gary called to confirm the problem and was on time. The repairs costs were very reasonable. Please support local tradesman in our area. Gary's son will take over the business I'm guessing and he is learning what customer satisfaction is all about - from the best teacher- his dad read more

Gary and Matt did a fantastic job on our outdoor and indoor plumbing. They had great communication, diligently texted and came on time. To fix the outdoor faucet, it required a tight squeeze into a closet and Gary got in, without complaining to fix the issue. Matt fixed some additional items and we were not charged. Polite, quick and always willing to go the extra mile to get it done. Could not have asked for better service. Thank you Gary's Plumbing! We will definitely call on you the next time we need help. read more

Great service and quick! I needed a kitchen faucet replaced and toilet repaired. They were in and out within 30 minutes! Fair pricing and easy scheduling. Would definitely call for future repairs! read more

This plumber was so damn good that my gray hairs evaporated. I got a water tank and my toilet was clogged and they did a great job. Highly recommend this service read more

Gary answered his phone himself when I called about an estimate and had me send a picture of the problem with a leak on our sump pump line. He gave me a quote over the phone for a reasonable price. He did the work the next day. He arrived early after verifying we were home and did good work. He's highly recommended. read more

Wish we could contact Gary for a quote on his services but the phone rings and rings and then he answering service places you on hold. They may do great work but not if you can not contact them. I suggest you have a better answering and call back service. read more

Excellent. I rarely write reviews. Two thumbs up for Gary. Called with an issue, he talked me through it over the phone, and basically told me to save my money, I had already done everything he would have to address the issue. Refreshing honesty. Will definitely go back to him for all of my plumbing issues. Trust is worth a lot for customers! read more

Second time using Gary's service. He was fast, fair, and went out of his way to be helpful.

Had an estimate done today, I chose to call Gary's based on the stellar reviews and I am very pleased I did. Satisfied w/how fast he & his nice son got here to quote me an estimate on my water heater issue, they were right on schedule and very courteous! He quoted me fairly on par w/how excelling I feel his services will be once we have them return to do the work. You generally get what you pay for, and I'd rather pay for quality service done right the first time, with a good warranty by someone giving me an honest/fair quote than to try to find the 'cheapest' deal out there. He even took the time to look at other concerns I had within the spectrum of services he provides. I will update after I've had the needed work done but wanted to review the great customer service I received today. read more

As a realtor who deals with bank owned homes, property management, and regular residential resale, I deal with service people and trades often. After reading reviews, researching, and calling multiple numbers, I received a few calls back. I will say that some were less than friendly, some were outrageously priced, and some were both of these. Gary called back the next day, and was at the house within an hour due to a cancellation in his schedule. His price was very fair, his attitude was friendly, his work was efficient, and he cleaned up after himself! That is always a big part of the job. I'd definitely recommend him again. read more

I had called Gary based on good reviews and I couldn't have been more satisfied with my choice. I had a toilet replaced and he took care of everything, selecting an efficient toilet at a good cost within my budget. He was very nice and professional even when I had to change my service appointment at last minute. He had returned later that day and did the whole job in less than an hour. I will definitely be using Gary's again for any other plumbing jobs I need done! Thank you! read more

I have used Gary for several plumbing problems I have had over the past 5 years. His workmanship and pricing is great. He responds quickly when called and is a great problem solver. His advice has saved me time and money. I highly recommend him. read more

Gary was really quick in responding and great about following up. I appreciated his professionalism and kindness. I would definitely contact him in the future; he is the real deal. read more

Gary and his son did a great job , very helpful , professional, worked fast, great job! Reasonable priced . Recommend absolutely,!

Had leaking issues from water shut valve and lines under the kitchen sink. Searched for a good plumbing service and read great reviews here at Yelp and Home Advisor too. Called Gary and got scheduled right away for next day, they arrived before the scheduled time and went right to work and replaced valves and lines quickly, tested then found the faucet was also leaking, Gary went and got the parts from store quickly and installed new kitchen faucet. Great work done at very reasonable cost. The bonus is they are also very nice and professional too! I will definitely call Gary again for future plumbing services! read more

Very dependable and follows through on his commitments. I liked his response time on getting back with me and he came a few minutes early for the job. Clean and efficient workmanship. I had a sump pump and water heater installed and I'm happy with the work. Gary's quotes were a little higher than others but it's worth it to work with a dependable plumber that does quality work. read more

Very satisfied. We needed a kitchen faucet installed. Gary was the first company I called based on all the great reviews. I really appreciated that he gave me a price for install over the phone whereas the other places wanted to schedule an appointment to estimate costs which I thought was silly since it's just a faucet install. When I called Gary back to schedule install he came out that very day! It was so fast and he did a great job. Very professional and friendly. We love our new faucet and will def be calling Gary in the future. read more

I have used Gary for years now from everything to installing the water line in my new fridge to replacing toilets and shower cartridges. He even helped me winterize my house one year when I moved for a few months during the winter. He is extremely reasonable and outstanding at what he does. I would never use another plumber. Today he came to my home first thing and stood by his warranty on a toilet. No charge to me at all. Gary is one of the only people I would give a stellar rating to because he is that good. Look no further, Gary is your guy! read more

Don't bother. Bad listener. Gary returned my call to fix sump pump which was spraying water from the pipe onto basement floor. On his voice message, said he does not drive from north canton to south novi (18 minute drive map quest) so call someone else. Lastly, Gary said if the water is spraying within the sump pump that its suppose to do that. Really ?Duh !... Geez imagine that ! water sprays "within" the sump pump.... read more

I have had Gary replace my hot water heater, a toilet, faucets inside and outside, and an insta-hot. Today he replaced my sump pump. He has an answering service and Gary calls back within a day unless it is an emergency. He arrives on time, quotes the price, cleans up afterwards. Very pleasant guy who does reliable work. Cost is much better than the big companies. read more

Great work at a great price. Super fast new installation of a utility sink into our laundry room. I would highly recommend.

Gary and his son are absolutely fantastic. I can not say enough good things about their work and their ethic. They were fast, very clean and incredibly kind. My 5yr old son followed them around the whole time and they were awesome with him. And beyond all this, they were a quarter of the price that we had been quoted by another company! I am 100% satisfied and would highly recommend Gary's Plumbing over anyone else. read more

Gary just came over to fix a leak in my upstairs bathroom. He was on time, completely courteous and professional, and even cleaned up after! I will be using Gary again in the future with any of my plumbing needs, 5 stars!!!! read more

Called this company on Tuesday and was supposed to contacted immediately by a serviceman...still waiting for that phone call. Thanks a lot.

Gary's Plumbing was prompt, efficient and fairly priced. I I would happily hire them again.

Worst customer service!! I called on a Sunday to make an appointment for Wednesday. A lady named "Dee" answered the phone. Woman was very rude. After correcting her about my contact information, she replied back rudely "that's what i said!", and after confirmation of appointment, she rudely hangs up the phone without saying good bye. So i called back to cancel my appointment, and she hags up on me again. Why would you have someone like that working for you?? read more

I recently purchased a foreclosed home with an abundance of plumbing issues. After amateur hours was over (fixing what plumbing I could) I started my search for a local plumber to finish up. I found Gary on here and to be honest was a little reluctant to call because an abundance of 5 star ratings can be a red flag. But after scrutinizing the reviews, I decided to give Gary a call. Gotta be honest, Gary's laid back demeanor on the phone made me a little hesitant but decided to give him a try, glad I did. I needed a faucet replaced on Jacuzzi tub, a shower diverter retrofitted for a shower system and a sump pump drain repaired. After he arrived we discussed the job, he gave me a price and got to work. He stopped periodically to explain what he was doing and made me aware of any deviations from the original plans as they came up. Very professional. I highly recommend Gary's Plumbing. read more

I hired Gary to replace a 50 gal water heater. He and his son came over at 9 and were done by 11:30pm. They were hundreds of dollars less than next best quote. They laid down tarps, cleaned up afterwards, and hauled away the old tank. They were very professional and did a great job. I highly recommend them if you are looking for a quality plumber at a great value. read more

We've had Gary and his son to our house three times over the past few years. They always do the best work, quickly and efficiently, using high-quality parts. Most recently they replaced our 32-year-old rusted crumbling outside water faucets. Gary had given me a quote over the phone. However, the situation was more complex than I had realized, which involved cutting out some drywall to get at the pipes. They cut out a neat square, cleaned up the drywall dust, and gave us a recommendation for a cover that would allow us to access this part of the pipe in the future. Also, one of the pipes had always been loose, with a sizeable gap where wasps and other insects had been nesting inside the wall for three decades. Gary put a support in for the pipe to hold it in place, and then completely sealed both faucets on the exterior. All this extra work for no extra cost!! read more