Responded quickly and able to complete job within days…read more price was great. Excellent job. Would definitely recommend.

I will start that the floors look good…read more I was verbally disrespected by this company. There was a lack of communication and timing of the entire process. In the beginning, I was not told this would be a two day job. They were late on both days of this job. The time was underestimated each day for the job. They parked illegally in a driveway, blocking two cars access to leave. They left the floors dirty and did not clean up. I wish I would have known that I could have to clean up after them, so I could have planned this additional work. They left the heater at 76 degrees for two days WITHOUT asking me. I had to rush an hour's drive just to turn off the heat. The gas bill will be very high. I was not told that my electricity would be used for this service of floor repair. I was not told that the heater would run for two days. I debated to put 3 stars for the good looking floor, but the cons outnumber the pros.

We took a chance and called Cesar from an online ad. He and his team do a lot more than hardwood…read morefloors and do well with everything we asked for. Prices are very reasonable too.

This was a great experience. Had to redo a condo after tenants lived there for 5 years. Obviously…read morethey didn't maintain much. Found floors with a lot of scratches, scuffs etc. Called Cesar and set up a same day meeting. Honest guy!. He estimated and gave me a great price. He recommended that we stain first. He came back and did all floors and stairs and everything looks better than new. It was quick, 4 hours for 1300 SF. Cure time about two days. We have multiple units and will definitely use him in the future. Thanks Cesar! Don HP/Salem/MA

Dan was great! He helped us find the right color as well as find the quality and price combination…read morethat would work for us. He also worked with us on the timing to ensure getting the carpet in promptly after painting.

EXCELLENT service..Dan is fantastic, his team of installers top notch. Highly recommendread more

I highly recommend Paul Ritchie and his team (Bob, Paul O. and Donnie). Paul and his team recently…read morereplaced our kitchen floor and it looks absolutely gorgeous (photo attached). Paul R. and Bob provided great advice in the store and on the project before we got started and their team did a beautiful job at a reasonable price. Paul O. and Donnie did the work and are highly skilled, meticulous, respectful and very professional, and just really nice and caring guys. They are also extremely knowledgeable about flooring and provided lots of help in decisions about a wide variety of issues we encountered and the tile installed. Could not ask for a better experience or outcome. I've already asked them to replace other floors in foyers and bathrooms in the house. If you need new flooring, you should definitely visit them - you won't be disappointed!

I would highly recommend PR Floor Covering!! They did a fabulous job!…read moreI had my living rm. carpet replaced. They were very professional and did the job in a timely manner. I would defiantly do business with them again. Thank so much. I love my living rm. again! They were very helpful in helping me pick out the quality of carpet I needed for my high traffic area. Great experience from start to finish!

Hired them to do some pergo type flooring. Before hiring them I told them several times my floor…read morewasn't level and the only reason I wasn't doing it myself and was hiring them was because the floor needed to be leveled first. The said they could do it, and we agreed on a fee for leveling the floor. Great. But then they didn't level the floor. The installer said it wasn't necessary when I came home and he was 3/4 done with the floor. When I complained about the final result, they didn't offer to take up the flooring and level it to make it right. They did remove the charge for leveling the floor but otherwise charged us full price for the install. 6 years later and our floor has been awful ever since Day 1 and I still hate how bouncy it is in many spots and its now starting to pull apart. I already need to pay for a new floor when should have lasted 15 years or more. I will say everyone we spoke with was kind and never rude, even if they didn't offer to make it right.

Buyer beware! Why can't we give zero stars? I had never been to an AJ Rose before and was…read morerecommended by a neighbor. Upon entering the store they seemed pretty helpful although the man Who 'helped' me was pretty ripe. I could smell him through my mask which wasn't a good sign. That aside we discussed what I was looking for, he walked around with a calculator and gave me an estimate but made no effort to write down what I had wanted. Apparently that's the customers job and then when I called to get a final price I was scolded and told that they wouldn't help me because I questioned the actual quote that was sent to me. Don't call the owner A.J. or the manager they clearly don't care nor do they want to discuss what my questions were. The store didn't have AC. It was hot. The management was lackadaisical and they clearly don't need your business!

Ray and Josh were absolutely phenomenal. Our moving company hired them after the crew broke a stair…read moretread. The moving company covered it so I can't speak to their prices. However, Ray and Josh were able to come out the next day to spec out the stair and fixed the stair tread the following week. They were professional, speedy, and responsive. If we ever look to redo the rest of our stair treads, I'd call Ray and Josh first!

From the owner: Family owned and operated hardwood floor business located in Salem, MA. Dustless installation,…read moresanding, refinishing, and repair. Free estimates, expert craftsmanship.

Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

Phil has reasonable prices, his team does quality work, and they are polite and efficient.read more

You can stop looking now. You've found the best hardwood flooring guy in the area. It's Nam Pham…read moreflooring. I've hired Nam on two separate occasions to install (and supply) hardwood flooring. Both floors are exceptional. His prices are very fair, he doesn't try to price gouge you like the big stores do. I actually got my brazillian cherry hardwood floor sourced and installed for about the same price as the big stores were quoting me for carpet... He's also fast. Both of my floors were installed within ~6 hours each time (~150sqft each). I can't recommend Nam enough if you're looking for a hardwood flooring install in the greater Boston area.

Nam and his team did an excellent job ripping out my carpet on my stairs and 2nd floor. Oak floors…read moreturned out great. Paint job on my risers and baseboards too! He is very punctual and responsive. A++