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    Gary McDonald & Son

    5.0 (7 reviews)
    Closed 6:30 am - 4:00 pm

    Services - Gary McDonald & Son

    Pool installation

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    4 years ago

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    Ask the Community - Gary McDonald & Son

    What's the average price to start from scratch to put in a nice pool? We have 3 acres with 7 apple trees & dirt, but would love a pool in the place where it's just dirt now. We have well water, septic & solar. Are we talking 50-100k or much more?

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    Clean Pools - Rohnert Park, Cotati, Santa Rosa, Fountain Grove, Kenwood, Windsor, Sonoma County, residential, commercial, vacation rental, pool service.

    Clean Pools

    (29 reviews)

    I dont have any first person experience with clean pools, besides setting an appointment for them…read moreto meet up with my old man. They were very quick to respond to my message / phone call which is huge since my dad was with out pool service for a couple months and was flaked on a couple times. After my pops meet up with Clean Pools he was very impressed and started service immediately. They are very knowledgeable and got his pool looking better then i've seen it before. He is also getting a hand rail installed in the pool and hot tub so he can safely use them. Ill Definitely recommend them to anyone i hear looking for a new pool professional

    I have in text from Seth saying he is not the owner and can not help me with any issues but on Yelp…read morehe clearly says that he is the owner. Folks watch out for this company. They serviced my pool on two weeks and they billed me for a month of service. The pool cleaning lady came out and did not even have experience with the equipment, cleaning person told me that my salt balance is off and asked her to are you going to adjust the the machine and she said that she does not know how to work it. I texted Seth and he said he does not all employees know how to adjust it and they all do a different job and not all have experience that is all in text. Then how are they going to keep my salt water adjusted properly. They do not send someone else to do it. Also there communication is terrible I texted Seth on few issues like some repair and replace a pump. Did not answer me till a few days after and said that he is sorry and but he is to busy and was not able to get to me. The future with this company would have been a disaster no experience for the employee with machines and equipment and bad communications. Also after two weeks not happy with service Seth says he is sticking me with the one year contract and trying to force me with 1800.00 dollars. Do not sign contract because they can give you terrible service and try to stick you with contract. He threatened me with the lawyer of suing me instead of trying to make matters better. I have all this in text by Seth. Watch out watch out for this company.

    West County Pool Service

    West County Pool Service

    (7 reviews)

    Didn't get to use the service, but communication with Tom, while he made himself available readily,…read morewas difficult. In response to a clean and drain of my disabled mom's hot tub, upon hearing me say that I know how to perform the maintenance as required by the maintenance schedule but that her time in a care facility had resulted in the spa needing a drain/clean, asked me analysis details that i clearly cannot confirm from my physical location 100 miles away as I'm sitting at my desk just off of work because (surprise!) this isn't the only data point I've been keeping with a fragile family member and a data intensive career. He then continued to try to basically talk me away from using his service by reiterating that he has no electronic payment mechanisms (fine, not preferred, but would have worked around), and then that he might not be a fit. Waste of great responsiveness and very frustrating to be expected to singularly memorize alkalinity readings on my mom's hot tub from a month ago. Lol. I just need it drained and the funk cleaned. Is that too much for an overwhelmed woman to ask for for her mom? Two stars for responsiveness. Call left me quite frustrated though (get your cava tea ready for after).

    I was looking for a new hot tub service. Tom responded to my inquiry immediately. His company is…read morenow my regular hot tub maintenance company and I am thrilled at his attention to detail and professionalism.

    Gary McDonald & Son - poolservice - Updated May 2026

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