What a difference a great partner makes on handling a pool! I was not happy with the company…read moreworking to maintain and care for the pool and tried to work with them on improvement and understanding. But, sadly, that was not possible and we had to move on. I need someone to at least communicate and inform instead of just want to collect a monthly bill for minimal/no effort or work. I was lucky enough to connect with Larry at Pool Dudes. Just night and day from the previous company. He followed-up to get the business and inspect the situation. He generated a report after testing. He explained the situation and how he would recommend to proceed. He was immediately trustworthy and fair along with outlining a reasonable approach to moving things forward. Just a month or so in and we already are seeing a dramatic improvement. Larry really takes pride in addressing the problems and options along with making it happen. We are very happy and highly recommend Pool Dudes.

Great services and knowledgeable, professional! You should…read morecall for an estimate if you are having any doubt with your current service!

I met Frank to get an estimate. He was on time, very communicative about his actions to solve my…read moresevere pool issues. He's been on task100% impressing me on follow up. Let me bottom line this. Customers who engage him are LUCKY to have his expertise. I've had a couple other services over time resulting in disappointments.

Had a pool issue that needed immediate attention, and Frank came through after 4 PM on a Friday to…read morefix it. Always excellent service. Highly recommend!

Best quality of life upgrade! We knew exactly what we wanted and couldn't find it anywhere but…read morehere. An intimate, round, fiberglass hot tub with a wood surround. Another store, very well rated in Marin tried to tell us how nobody wanted that. As if that's the point. Derek was super easy to work with - helped us get the electricity sorted, and Aaron was super super helpful helping us get all set up and answering any questions we had as we got used to the new hot tub. Every single night we're grateful. If you need a hot tub, this is where to come. We had the steps built separately.

We were at wit's end. Airbnb guests were arriving in two days and we started up new hot tub to get…read moreit up to temperature. But jets didn't come on and no hot water! We called Derek, who was about to get on a plane but took the call, and he gave us Nate's number to get immediate help. Nate worked with us remotely to assess the problem, then stayed after closing time so we could drive in, get parts, and get a tutorial about what to do. We drove back, still had problems, and he stayed on the phone again till further corrections were made. Success! Jets! Hot water! Happy Airbnb guests! It's one thing to buy a good machine, it's another to get the support you need when you need it. We couldn't recommend Nate and Derek more highly for their competence and kindnesses to us.

I dont have any first person experience with clean pools, besides setting an appointment for them…read moreto meet up with my old man. They were very quick to respond to my message / phone call which is huge since my dad was with out pool service for a couple months and was flaked on a couple times. After my pops meet up with Clean Pools he was very impressed and started service immediately. They are very knowledgeable and got his pool looking better then i've seen it before. He is also getting a hand rail installed in the pool and hot tub so he can safely use them. Ill Definitely recommend them to anyone i hear looking for a new pool professional

I have in text from Seth saying he is not the owner and can not help me with any issues but on Yelp…read morehe clearly says that he is the owner. Folks watch out for this company. They serviced my pool on two weeks and they billed me for a month of service. The pool cleaning lady came out and did not even have experience with the equipment, cleaning person told me that my salt balance is off and asked her to are you going to adjust the the machine and she said that she does not know how to work it. I texted Seth and he said he does not all employees know how to adjust it and they all do a different job and not all have experience that is all in text. Then how are they going to keep my salt water adjusted properly. They do not send someone else to do it. Also there communication is terrible I texted Seth on few issues like some repair and replace a pump. Did not answer me till a few days after and said that he is sorry and but he is to busy and was not able to get to me. The future with this company would have been a disaster no experience for the employee with machines and equipment and bad communications. Also after two weeks not happy with service Seth says he is sticking me with the one year contract and trying to force me with 1800.00 dollars. Do not sign contract because they can give you terrible service and try to stick you with contract. He threatened me with the lawyer of suing me instead of trying to make matters better. I have all this in text by Seth. Watch out watch out for this company.

I don't know how to update or edit my previous review last month. However I have follow details on…read morethe service. I couldn't be happier. The attention to detail and thoroughness of their service is impressive. Babysitting the pool to bring it to pristine with constant monitoring and many visits the pool is awesome.

Brendan Martin has been servicing pools for us for years. A total pro! Good with people and my dogs…read moreand cats that roam the property love him. He takes such great care and pride in his work! Its a total joy to have him and a relief to know we never have to worry about a thing with him.

Didn't get to use the service, but communication with Tom, while he made himself available readily,…read morewas difficult. In response to a clean and drain of my disabled mom's hot tub, upon hearing me say that I know how to perform the maintenance as required by the maintenance schedule but that her time in a care facility had resulted in the spa needing a drain/clean, asked me analysis details that i clearly cannot confirm from my physical location 100 miles away as I'm sitting at my desk just off of work because (surprise!) this isn't the only data point I've been keeping with a fragile family member and a data intensive career. He then continued to try to basically talk me away from using his service by reiterating that he has no electronic payment mechanisms (fine, not preferred, but would have worked around), and then that he might not be a fit. Waste of great responsiveness and very frustrating to be expected to singularly memorize alkalinity readings on my mom's hot tub from a month ago. Lol. I just need it drained and the funk cleaned. Is that too much for an overwhelmed woman to ask for for her mom? Two stars for responsiveness. Call left me quite frustrated though (get your cava tea ready for after).

I was looking for a new hot tub service. Tom responded to my inquiry immediately. His company is…read morenow my regular hot tub maintenance company and I am thrilled at his attention to detail and professionalism.

I wish I had called Touissant months earlier. Our hot tub is about four years old and kept shorting…read moreout, and I kept putting off dealing with it because I assumed it would be expensive. I finally started searching locally and saw a bunch of great reviews for Magic Wand Spa Repair, so I decided to reach out. I called on a Saturday and actually reached Touissant directly, who was hosting his daughter's birthday party. He really didn't have to answer, but he still did, listened to the issue, talked through what he thought might be going on, and promised to follow up on Monday. Which he totally did, and then came out the very next day. Once he was here, he diagnosed the problem right away, showed up with the part he suspected we would need, and fixed everything while explaining what he was doing. His rates were clear and reasonable, and the tub has been perfect ever since. Touissant knows his stuff, he is dependable and incredibly responsive, and he is just a genuinely hard-working, good person who cares about his customers. I joked with him that I hope I don't have to see him again, but if anything ever goes wrong with our hot tub, he is the only person I will call. Highly recommended!

Touissant was very helpful explaining the repair process and fixed my leak quickly. I'm very glad…read moreI have found someone I trust to fix my hot tub!

Can't recommend Bob highly enough. Consulted him about a broken down system, and he walked me…read morethrough the options and installed a new controller and heater for us, essentially a full rebuild. Price was fair, and throughout the process it was clear that he was not trying to slap quick fixes anywhere, but really trying to get it right and have a system that will work for years and years. 100% recommend!

I have been working with Bob as he services our community pool and spa for about 8 years. I highly…read morerecommend Bob. He's honest. He's always on time. bob doesn't pressure you into buying anything. Always gives multiple ways of doing things if possible. I completely trust Bob. His communication is great. He does quality work. Charges good rates. I think he provides excellent quality work.