I am SO pleased! I am a full-time college student who had 12+ inches of hair that I wanted to donate, but I could not afford to go to a nice salon for a stylish cut. It seemed my only options were beauty schools, and having had bad luck with beauty schools in the past, that was not an option I cared to give consideration to.
I googled "free locks of love haircut seattle" and Gary Manuel came up in my search. I did not notice any other reviewers saying they had gotten a free cut there, nor did I see anything about it on their website, so I sent them an email, and waited to hear back.
And waited. And began to get irritated, thinking if they did not provide this service they could just say so! After more than a week, I found their response hidden in my Spam filter! They had actually responded right away!
I emailed them back, and they were always SO quick to respond. I made it clear that I had no money whatsoever, and they treated me just as though I were a high-paying customer. Their emails were prompt, friendly, and accommodating. We finally were able to schedule me an appointment for today with Heather.
I was late. I thought I had left in more than enough time to get there, but there was an accident on the freeway, and I'm not overly familiar with downtown anyway, so the detour route I had to take to get there was even more unfamiliar to me. I called about 5 minutes before my appointment to let them know, and they were really understanding. When I arrived about 20 minutes late, they were super friendly, and told me not to worry at all about the time.
They gave me a robe, brought me some cucumber water (they offered other beverage options too), and sat me down. I pretty much gave her carte blanche to do whatever she wanted, I just gave her a few ideas that I had in mind, and she agreed with my suggestions.
As soon as I sat down, I recommended that if they planned to wash my hair, to cut off the donation length first, because my hair is so easily tangled. They agreed, and said it was the preferred method anyway. First, they banded the hair into sections and cut off the length. Thomas was assisting, and he then took me to wash my hair, including a bit of a scalp massage. When he brought me back to Heather, he massaged my hands and arms while Heather cut my hair. While he was doing that, he was also trying to select a lip color for me. When she was done, he applied an Aveda lip color to my lips. It had vanilla and mint in it, and gave just a very faint little tingle that was pleasant.
They were both SO nice. Heather did exactly what I had envisioned for my hair. She didn't rush me at all, either for being late or for the cut being free. They treated me like royalty.
I'll be honest - when I first began emailing with them, I thought there was something a little bit sketchy about a professional salon bending over backwards to give someone a free cut, so I wasn't holding my breath that it would all work out. At no point whatsoever was I made to feel guilty or lower class for not having any money, or anything but valued. The cut they gave me was stylish, and they didn't skimp on any of the salon amenities. I definitely recommend Gary Manuel Signature Salon. read more