First of all- I called about 5 places looking for Honda Fit tires. They're so hard to find…read more Mission tire answered, was professional and understanding and helped immediately. They had the tires in stock and were super helpful in my research. They were efficient (took less than 1.5 ) in putting on all four tires. Love places that are under the reasonable time they predict. They remembered me from the call and took notes (that's rare!). Cost was the best I've found so far. $450 for all four tires and 3 year insurance on each. After talking to these ladies, I have no doubt they would take care of me. I'll drive from ATL to Cartersville next time I need tires. Nowhere in or around ATL compares to this honesty, care, and quality.

We had our vehicles serviced here before and the work and communication is outstanding!…read moreTook in my wife's Lexus NX200T for an oil change and because I purchased a set of tires from Mission Tire & Auto about a year ago, I received a free tire rotation. I made an appointment online for 10 a.m. however I dropped the vehicle off the night before. Received notice by 8:40 a.m. that the car was ready for pickup! Now the really great part is the peace of mind that we're left with. A simple oil change and tire rotation also included a detailed inspection report of our vehicle. 2 areas of concern were found, both being fluids that were topped off at no additional cost. Quality work and peace of mind, 5 stars all the way!

I am writing to formally report an issue regarding a recent service at your Cartersville, Georgia,…read morelocation. I visited on April 14, 2026, for an oil change and battery replacement; however, the coolant cap was left off following the service. Earlier today, April 16, 2026, while driving from Cartersville to Marietta, my vehicle overheated and the radiator hose burst. I had the car towed to Firestone in Dunwoody, Georgia, where an inspection confirmed that the coolant cap was missing. As a result, I now face over $1,000 in repairs for a new upper radiator hose and thermostat. Valvoline was the only provider to perform service under the hood of my car in the last 30 days. Despite this, the shop manager has denied my claim. I am seeking accountability for this negligence and would like to know how you intend to resolve this matter and provide reimbursement for the resulting damages.

I am so glad this location was open and Cartersville. We really needed this. Sarah was amazing. She…read moreextremely knowledgeable and kind. The Service was quick and easy. The pricing is very affordable compared to others in the area .I will definitely be a regular at this location because the customer service is amazing. Good job Sarah keep up the good work!!!

Fast oil change & great, courteous service. Less expensive than my last oil change, too!read more

One star because I have to rate it. This place states that they can do emissions, they couldn't…read moreapparently only one person certified to do it and he wasn't available. Next purchases the most expensive service available and during the work , I hear banging and then several people standing around. Apparently, they couldn't get the oil filter off, and didn't have the right tool to do so. They offered to try something with no guarantee and when asked what would happen if it didn't work, I was informed that they'd have the truck towed at my expense. Upon leaving they offered an apology, but no restitution for charging me for the oil filter. Not recommended

My review is a little unusual. You can draw your own conclusions. In the past, I had my cars washed…read moreat Pal's and have always been very happy with the service. Unlike other places, they dried and vacuumed my car. However, I have a friend who opened a car wash closer to our home. I drive by it at least 20 times per week. This is not the case with Pal's. I assume that the costs are about the same. I always choose the cheapest price. At his car wash, the car owner dries and vacuums the car. Having said this, I understand that Pal's has changed owners. If this is true, things may have changed. I had made an appointment to have my foggy headlights covers cleaned. They were recommended to me by a trusted friend. I realized that I could not make the appointment, and as a courtesy to them, attempted to notify them that I could not make it. I phoned them, using the number supplied, only to discover it was disconnected. One of the reviewers complained that her dash "change oil" light came on two weeks after they changed the oil. This is a very common occurrence and has often happened to me. The light came on because the technician didn't re-set the code. The code re-set is easy to do and is explained in the auto manual. However, regardless of where you take your car, the technicians often forget to do so. Before leaving the bay, I make sure they change it. I believe in giving folks a chance to make me happy, often giving them more than one chance. This is especially true if the business is under new ownership or management. Plus, I want to see as many young people employed as possible. After all, they are paying my Social Security.

My car was detailed they done a great job on it and my oil was changed also done well and the…read moreprice was reasonable.

My husband & I stopped in there to find out why our heat wasn't blowing out of the vents . The…read moredefrost was even working. I knew he was a awesome mechanic- He came over took his time at no cost told us why it was acting up. Super Nice Guy

The workers were really helpful and moved quicker than any other stop ive went to! My car wasnt…read moredamaged at all when they finished. Great workers overall and my car hasnt had any problems since i left! Come here if you want great customer service and quick but good quality work done!

Do you want amazing service? Do you want amazing prices? Then get a move on to Firestone in…read morecartersville! Ricky is hands down the best advisor and that shop is made better just for him being there.

After having my oil changed at this shop, I discovered that my oil was leaking so I went back for…read morethem to rectify. They supposedly fixed the problem; however, the car (a2018Camry) continued to leak leaving huge oil stains on my new garage floor. When I requested a refund I was given the run around and two of the managers all of a sudden no longer worked there. I contacted the corporate headquarters, who in fact did have the supervisor contact me. He told me on two occasions that he would send a form so I could obtain a refund. This took over five weeks. No form came until the supervisor was contacted again by corporate representatives. I was sent a digital copy which I completed, but the address they gave me would not accept the form. I finally drove a copy of the forms to the jiffy lube store where the work was done and left it for the manager. She had told me that she wasn't going to be there, so she had me leave it with another manager. As it turns out, the manager for whom I had left it no longer was "with the company". At this point, yet another manager told me she would contact the supervising manager to get the paperwork to him. We'll see if that happens. After all, it's only been two months since this whole mess transpired. Good news! Thank you Mr. Joiner for handling this matter. You were very kind, and I appreciate that this matter was handled although it was a little longer than expected.

This place is awful. They are trying to deny my sisters claim now that I've filed a complaint. The…read moreerror was on them. We are NOT mechanics. How are we supposed to know that oil is in the alternator??? You want us to magically fix an issue that you caused before it happens??? No. I'm calling the news and my attorney. If you all don't fix this I'll be at Jiffy in the morning. Her oil change was 11/22, less than 90 days her car cuts off due to oil in/on the alternator and they are blaming us! We went back to the actual location for help when we saw the leak and they didn't even inspect anything just put the cap on and gave her a coupon. Now she has to pay out of pocket and they are using this as a reason to deny. Adan told me the manager at this location had been there for 3 weeks...he was new. So who was supposed to tell us they needed to see the car? Adan didn't get to me until a whole week after we called the location and the manager told us 24 hours for a response and I had to call corporate myself to get Adan! The mechanic even called and said come see the car I have the parts here for you to see everything the oil was still coming out of her car after repairs! This is said how you all treat people.

Can't say enough good things about K O Automotive. We were towed there after breaking down on 75N…read moreheading home to OH. (Family of 4 with a 3 month old pup). We knew it would be a huge ask to try and squeeze us in given their already full workload, but Scott and his team found a way to make miracles happen and replaced our alternator and battery same day. Quality people and a quality business - southern hospitality personified!

We have been taking our cars to KO Automotive for a couple of years now and have always been…read moresatisfied with their work. Their prices are very competitive compared to other mechanics and they have never tried to upsell me for a service I didn't need. I would highly recommend them to anyone looking for a good auto mechanic.

Unusually good value for a drive through car wash. They hand finished drying and treating the tires…read moretoo.

Stopped in because they didn't look busy. They must be under staffed. The car sat for 15 minutes…read moreafter the wash before someone walked over to finish it. The prices are good, they are very slowww. When they called for me I tipped the lady and drove off. I hadn't expected to be there for over half an hour. The car looks great from ten feet, up close you notice the water spots from it not being dried off in proper time.

Had my one truck in for front end work and another in for a full inspection and a DPK install…read more Good communication and they stand behind their work. Solid and trustworthy.

This was the best automotive service experience I've ever had! Everyone I interacted with was so…read morefriendly and pleasant, and they were very honest about the repairs needed. I would highly, highly recommend them.