I talked to the Korean guy at the desk about getting help installing some under glow underneath my…read morecar, and he said it'd cost me about $135 for the labor. I was like cool. Well when i actually waited for them to work on my car, one of the two led kits didn't work, so, I had to leave and get another kit from AutoZone ($100).. The Korean guy didn't wanna finish the job, and told me to reschedule for another week. I was like - "you had time to work on installing the lights earlier, now I have to wait another week, and it's an hour job?" I felt like he was pushing me away, because the job wasn't a lot of money. Then called me back probably after feeling guilty and told me to be there in 30 mins. When I returned, the guy that was ACTUALLY working on the car said he'd charge me $150 instead, and I still didn't have a problem with that. Once again, I waited in the lobby until the job was done. The Korean guy was walking out with some staff members / guests, and it felt like he was tryna be funny when he asked me - "Why are you still here? Are you waiting on your car (In front of them)." In my mind I was thinking - why else would I be here? Im a black business owner, investing in your service, what other reason would I be here (as i waited playing a game on my phone)? Later the Korean guy came back, and was like - "alright they're done, but ima have to charge you another half hour for $185," I was like - Oh that guy who worked on the car said it was gonna be $150. He then went into some explanation about 'the part' (the led kit) not being theirs, so he has to charge me more (didn't make sense at all). I knew i was getting scammed out of money. So, when i proceeded to pay for the work, he said - alright it's gonna be $217.39 (just to install some lights), I was like, "I thought you said it was gonna be..." (At this point I knew I wasn't coming back, if he was gonna do a black ppl like the way he did me, I would have never come by).

Been going here for many years now and have been CONSISTENTLY satisfied and impressed. My very…read moreparticular friend turned me on to them probably 10 yrs ago at their original location in Marietta. Peter is simply a pleasure to work with as he is honest, trustworthy, talented & knowledgeable and very easy to talk to as he gives you his undivided attention. He doesn't try to sell services or repairs you don't truly need, and he leaves his customers in the drivers seat of decision making. He adequately provides his customers the accurate info needed to make said decisions. Simply stated, GO HERE and be set at ease knowing you're being well cared for honestly.

I setup an appointment online, very easily. The day of my appointment. I asked for a 25,000 mile…read morecheckup for my 2020 Lexus. The wait was not overly long; the waiting room was fine, and I was treated professionally and with courtesy every step of the way. The bill for the service provided was surprisingly low. The person I dealt with explained what was or wasn't done and why. Much appreciated. I am a happy customer all around.

After a long trip from Massachusetts to Kennesaw to visit a friend en route to FLA, I noticed there…read morewas a some sort of liquid/moisture on the asphalt where the car was parked. I spoke to Bill and he told me to bring it by and he might be able to get it on a lift and check it out. Even though the shop was pretty busy and backed up, he managed to fit me in. He checked it out, and determined that there wasn't a leak and everything was good. He sent me on my way with no charge. Fantastic and friendly service, really helped me out. Highly recommend this place.

I was helped by a young man named, Drew who was awesome. They were very efficient and gave me a…read moreveteran's discount but they're closed Saturday and Sundays which isn't always convenient for customers.

Great guys here who do honest work and charge fair prices. I've had several cars worked on at Rapid…read moreRotation, as have others in my family. If you need something done that they don't do here, the owner Matt is knowledgeable about other places in town to give you a trustworthy recommendation.

Had my brakes inspected throughly at this shop as recommended by a good friend. I was pleasantly…read moresurprised by the professionalism of the staff from front desk to those working in the shop. A very good feeling overall.

My new go to shop for my son's 2018 Tacoma . Have not noticed a difference in new management as…read morethis one has met all expectations.

I was referred to this business. They do wonderful, quick work (I had a timing belt changed) and…read morethe quality of their work is awesome. I'd recommend this business to everyone!!

Bottom line, since Clint Turner passed away several years ago, the quality of service has became…read morevery inferior to any other shops in the area for pricing & honesty in my experience. Jimmy Smith, the mgr. cannot be trusted imo. with any repair to be fair & accurate. Just out to make a quick buck anytime I took my car there after Clint passed away from cancer. His daughter still works behind the desk but she is deceptive as J.S. Beware & stay far away. In anyones opinion.

Had to have my alignment checked on my Lexus and a mechanic friend referred me to this shop. They…read moregot the job done quickly and professionally.

Took my 2019 BMW X3 to Atlanta Undercar Specialist after BMW informed me that 2 of my new Michelin…read morePilot Sport a/s 3 tires from TireRack.com had failed the Hunter Road Force test. TireRack did replace the first time, but when BMW told me it failed again, TireRack had me go to these guys for inspection of my rims and tires. A.U.S. also uses the Hunter Balancing system. The owner, Wayne, took the time to show me how it works and pointed out that my tires were all out of balance... funny since I literally had BMW balance my tires twice within the past few weeks. He said it's one thing to have the machine, it's another to know how to use it! After the work was completed, I drove off and my car felt like it is back to new for the first time since I purchased it almost 2 years ago! I now have my go-to-shop for my future balancing and alignment needs! Very impressed and happy with the work. Thanks A.U.S.!!!

Got an oil change for Acura RDX at this place. Now that my car is out of warranty, I researched…read morethe options for non-dealership oil changes and maintenance in this area, and all signs pointed to Cabena's for an Acura. The inside is clean and organized, actually pretty inviting for a mechanic's office. They returned my car to me with no dirty smudges on the ceiling, no dirt in footwells, and no scratches, which is WAY MORE than I can say about both major Acura dealerships in the area. This is a business that takes pride in their expertise, and I'll happily be back for future maintenance.

Went in for a simple alternator. They decided to disconnect the a/c lines and then charge me for…read morethe a/c recharge when it was unnecessary to begin with. I know better, they know better. But, times are tough for everyone I guess. Over a $1200 for an alternator install. They do good work, but they do unnecessary work too. This would've been a $600-$700 job anywhere else.

Brought my daughter Toyota in to check hybrid system and I'll just say that Tyler and team have…read moremade a new customer. Over the top, very highly recommend! Thank you Tyler

I agree 100% with Ali P. from Woodstock; this place is a rip-off machine. Slow as hell and…read moreovercharge you with no up-front transparency. I was there and a little old humpback lady with a Hyundai was there for an oil change. They charged her $150 some dollars for an oil change and two wiper blades. I was there about 3 hours and the little old lady was there ahead of me. Not only do they overcharge you; you need to take a book to read because there's no getting in, getting out quickly. I felt sorry for the little old lady, she complained about the price, but to no avail. I had a quote from one of their competitor across the street from them for $115 quote for work on a European car but they would not accept walk-ins, and wanted me to drop the car off the next day. It was my wife's car and she needed it back, so I went across the street to Accurate. They did the work and diagnostic and charged me more than double the price of the competitor across the street who works strictly on European cars. Their work is okay, but slow as hell and every customer that was there during my recent stay was vastly overcharged, including me. Lesson learned, they will never see me again