We had our vehicles serviced here before and the work and communication is outstanding!…read moreTook in my wife's Lexus NX200T for an oil change and because I purchased a set of tires from Mission Tire & Auto about a year ago, I received a free tire rotation. I made an appointment online for 10 a.m. however I dropped the vehicle off the night before. Received notice by 8:40 a.m. that the car was ready for pickup! Now the really great part is the peace of mind that we're left with. A simple oil change and tire rotation also included a detailed inspection report of our vehicle. 2 areas of concern were found, both being fluids that were topped off at no additional cost. Quality work and peace of mind, 5 stars all the way!

I went to another place in town and they said they couldn't patch my tire. I needed to buy a new…read moreone at a cost of like $300 - at the Mission they were able to patch it get me on my way for much less than $50 and they topped off my fluids. I'm not going anywhere else from now on

I am writing to formally report an issue regarding a recent service at your Cartersville, Georgia,…read morelocation. I visited on April 14, 2026, for an oil change and battery replacement; however, the coolant cap was left off following the service. Earlier today, April 16, 2026, while driving from Cartersville to Marietta, my vehicle overheated and the radiator hose burst. I had the car towed to Firestone in Dunwoody, Georgia, where an inspection confirmed that the coolant cap was missing. As a result, I now face over $1,000 in repairs for a new upper radiator hose and thermostat. Valvoline was the only provider to perform service under the hood of my car in the last 30 days. Despite this, the shop manager has denied my claim. I am seeking accountability for this negligence and would like to know how you intend to resolve this matter and provide reimbursement for the resulting damages.

I am so glad this location was open and Cartersville. We really needed this. Sarah was amazing. She…read moreextremely knowledgeable and kind. The Service was quick and easy. The pricing is very affordable compared to others in the area .I will definitely be a regular at this location because the customer service is amazing. Good job Sarah keep up the good work!!!

David was awesome. I called him this morning with my issue and within two hours he diagnosed the…read moreproblem and worked on it today. I called and visited a few places over the weekend and this morning and they were the best. Highly recommend.

Thanks again for getting us back on the road so quickly! The AC is still blowing ice cold and we…read morehave put on quite a few miles since your work. Your shop has always given us great service and support over the past several years. You have earned both my respect and business when it comes time to get work done on our vehicles!

Had to quickly find a place to fix an unknown issue with my car. Not only did Christian Brothers…read moreshow amazing hospitality, but they were very informative and made sure I understood all that was going on with my car issue. They were able to identify the issue and resolve it in a timely manner. I know for a lot of car repair shops, it often takes days maybe even sometimes weeks to do a big repair. In my case, I had a semi-intense repair needed for my engine and they were able to resolve it within 2 days. As a woman, it is important to me that I am being treated fairly and with kindness when engaging in conversations and inquiries with a car repair shop. The shop was very clean which is important to me since often times, people will choose to wait in the shop why their car is being repaired or services. As stated, they were very informative, approachable, and even showed pictures displaying the issue of my car while also providing the severity of it. It's been about 3 weeks since my repair and I haven't had any issues with it since. Definitely will be my go to car repair shop if I ever run into any issues in the future.

Recommended. This is…read morea newer location. Expect the consistent quality of the Christian Brothers brand. The waiting room is comfortable; they have some snacks available, free wifi, a clean bathroom, and comfortable seating. It was a bit cool when I was there, but I could also be cold-natured. The service was very good. They were prompt; they explained my options; they gave me up-front pricing. I had made an appointment but arrived almost ninety minutes early; they took me in, and got to me a bit earlier. The garage is behind a RaceTrac and across from a hospital; it's a busy area, so you have to get in either by going through the RaceTrac parking lot or going down by the hospital and (depending on where you're coming from) maybe doing a U-turn. Not a good or a bad thing; just something to be aware of. Services aren't the cheapest, but they do it right and guarantee their work. Good place, recommended garage.

i would recommend this business to anyone ..handled the entire process professionally .. best part…read moreis they are willing to literally pull up on u evening /weekend (after reg shop's closed) it's giving 1 call that's all vibe's ....

From the owner: Your mobile mechanic. We pull-up on you, ANYWHERE you’re comfortable!read more

Needed to replace my tire very last minute and they took care of me super quick! Very nice people…read moreespecially the front desk worker (redhead) was very welcoming and helpful!!!

From out of town ( Memphis ) , experienced a flat on a new set of 4 Cooper Tires. I went in and TJ…read moretook care of me and showed me a courtesy and was very quick in the repair. TJ did a Great job and presentation as a face to the public . His is associate Mgr , and should be celebrated as what type of Mgnt personnel Pep Boys need !

My car was detailed they done a great job on it and my oil was changed also done well and the…read moreprice was reasonable.

My review is a little unusual. You can draw your own conclusions. In the past, I had my cars washed…read moreat Pal's and have always been very happy with the service. Unlike other places, they dried and vacuumed my car. However, I have a friend who opened a car wash closer to our home. I drive by it at least 20 times per week. This is not the case with Pal's. I assume that the costs are about the same. I always choose the cheapest price. At his car wash, the car owner dries and vacuums the car. Having said this, I understand that Pal's has changed owners. If this is true, things may have changed. I had made an appointment to have my foggy headlights covers cleaned. They were recommended to me by a trusted friend. I realized that I could not make the appointment, and as a courtesy to them, attempted to notify them that I could not make it. I phoned them, using the number supplied, only to discover it was disconnected. One of the reviewers complained that her dash "change oil" light came on two weeks after they changed the oil. This is a very common occurrence and has often happened to me. The light came on because the technician didn't re-set the code. The code re-set is easy to do and is explained in the auto manual. However, regardless of where you take your car, the technicians often forget to do so. Before leaving the bay, I make sure they change it. I believe in giving folks a chance to make me happy, often giving them more than one chance. This is especially true if the business is under new ownership or management. Plus, I want to see as many young people employed as possible. After all, they are paying my Social Security.

The oil change was very thorough.All fluids with topped and the team numbers were very helpful and…read moregave more information about things that could potentially go wrong with my car to save money

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kennesaw.

$20 oil change, can't beat that. It might be a special they are running but no one is cheaper…read more But I have mixed feelings about this place. The first time i visited this firestone (jan/feb 2015) i was told that i needed 4 new tires immediately. He was so concerned that i wouldn't make it 30 miles down the highway with the tires I had on my car. He had printed me out a quote for $600 and was ready to put on 4 new tires. So, obviously, i called my dad in hysterics wondering what i should do. I met up w my dad and we took it to a Sam's Club tire department where they assured me my tires were in good condition. Fast forward a year later (Jan 2016) I've been driving on the same tires and didn't have a single issue. Came back to the same Firestone for another oil change with the same tires as last year and the cashier rings me up for my oil change, no mention or trying to scare sell me on new tires. Go figure.

If I could go negative stars I would. I'm from PA and know a little bit about cars because I do a…read morelot of my own work. My car broke down during a long trip. Had it towed to this Firestone. I knew it was the alternator that went. The mechanic at Firestone called me and said that the alternator and battery went bad. (Battery was fine, never a problem. He also said that oil was leaking on the alternator, which was BS. Said total would be $2900 to fix. I said do the alternator and battery only. He got upset, said didn't know if I would start stalling again, but finally agreed. Charged me $1600 for a battery and alternator. I called my mechanic and asked what it should cost, they said around $1000. The first rip off. After I paid and left, my car started stalling while idling, something it never did before. Stalled for my wife in traffic. I took a look and found a hole in the air intake hose right by the battery, which is why it was stalling. Repaired the hose, no more stalling. Either the mechanic didn't see the hole, which he should be looking for if the car stalled out, or more likely the scenario, he was mad I didn't fall for the full rip off he was offering and popped a hole in my air intake to make the car stall again. It never hesitated or stalled during idle before this mechanic touched it. It only stalled while driving on the highway at 70 mph because the alternator went bad. Therefore, my opinion, the mechanic set it up for my car to stall. Of course I can't prove it, but thought I would share the rip off story for you to make your own decision.

My husband took his truck n Bob check it out for him n told him exactly what it was n where it was…read morelocated. He didn't charge us anything. U don't see people like this anymore. We highly recommend him. Thank u for helping us

This place was recommended to me by one of my co workers. Im sure glad that he gave me the heads…read moreup. I had been carrying my vehicles to a so called reputable place in Cartersville for years and the prices and service had gotten terrible. Prices high, service low. I carried my wife's vehicle in for an issue with alternator after getting all kinds of different opinions from the so called reputable place. I dropped it off and had my wife bring me back home. I got a call in about 1 hour telling me her vehicle was ready and when they gave me the price, I was more than excited, It was very reasonable! I carried my neighbors truck to them after the so called reputable place kept it for two weeks and said they couldnt find anything wrong with it and why it wouldnt start. WB's Auto repair had it diagnosed and repaired on less than a few hours. Not only has this place earned my business but also my neighbors. If you are having issues with your vehicle I suggest you give this place just one try. You will also be a new customer afterwards! Great job Bob and John! Keep up the good work!