The service here is unmatched. I had a fender bender, and after a tiring experience with the…read moreinsurance company, Joel made sure to take care of all damages in a VERY timely manner. After my service, they even washed the car and vacuum/cleaned the inside. Will definitely recommend for anybody dealing with auto body damage.

I hit a deer with my car and smashed the front of my car. Hours after the insurance adjuster…read morefinished, they picked up my car. 9 days later my car was as good as new and cleaner than before the accident. Thank you.

Outstanding customer service and workmanship. I was very impressed with the prompt response and…read morecommunication. The owner James was very professional and the technician was awesome. I will definitely recommend to others. Pro Collision exceeded my expectations with their quality of work and price. They are 10/10.

My wife and I moved to Cartersville a couple years ago. I recently redesigned the side of my Tacoma…read morewhile dancing with a telephone pole. Pro collision was very helpful in every way. When my vehicle was finished it truly looked better than brand new. Ladies in the main office are great. Thanks to everyone for all the help. Ron D Cartersville Ga

My wife Beth brought her white Lincoln Continental here, and we couldn't be happier with the…read moreservice. Huge shoutout to Dee, Stephanie, Nick, and Levi -- every one of them was professional, friendly, and incredibly helpful from start to finish. They kept us informed the entire time, answered all our questions, and made what could've been a stressful situation feel easy and stress-free. The quality of work and attention to detail were excellent -- the car looks amazing. You can tell this team truly cares about their customers and takes pride in their work. We highly recommend Candy Apple Collision and would definitely return if needed.

This place, including the employees, is EXCELLENT! Phenomenal customer service was at the top of…read moretheir list. They even washed my car & got rid of some tar on the fenders. They went far & beyond!!! Thank you, Ms Dee

This is the type of shop you always hope to run across. Excellent people who know what they are…read moredoing and are not trying to rip you off. Special thanks to Rex for all of his help and caring personality! Also, chat with Bobby if you need anything. We will definitely recommend Matthews Garage to friends and family.

After my son had excellent worked done by the team at Gerber we shortly thereafter needed repairs…read moreon my vehicle. Renee and Brittany were both professional and ready to take care of our needs. The repair team went to work promptly and did an outstanding job.

Took my car in for roof antena repair. I had just bought…read morenew tires for my car. Blue Mercedes. Had to take the car back because of a sloppy job of clean up. All the rubber clipping were all over in my car and the rubber insulation was not properly in place. Now this is the real problem. I do not wash my car myself. I have my car hand wash. But one day I decided to wash my car for the exercise..that's when I noticed my new tires had been switched out with bald tires. Ok it was a few month after I notice it. I called Gerber and went in to see Steve who also took care of my car when I returned it for the sloppy job prior to me noticing my tires. These tires were completely bald. Steve and the young lady at the desk had also told me that there was a blue Mercedes in the back just like mine that had a door handle problem that I also mentioned to them..but not for repair at this visit. Well needless to say he swore up and down that he did not switch my tires. Well the other blue Mercedes had bald tires and it was swapped. They took picture which proved that my car had new tires on it. Someone please help me to figure this one out. I need help.

I contacted Collision N Restoration Specialist after a small accident. They were recommended to me…read moreby another satisfied customer. The other car wasn't damaged, so I didn't want an insurance claim, and they were able to get me in super quickly. I was offered two options as far as parts and was given a clear and well written quote. The work was EXCELLENT, the communication fantastic, and they got my car back to me quickly. Honestly couldn't recommend this company more. They have excellent customer service and the value can't be beat!

I chose this shop hoping to support a small business, but this turned into one of the worst service…read moreexperiences I've ever had. It took five and a half months to get my vehicle back, granted 2 months was held up with insurance, but could have been proactive and got the mechanical stuff repaired while waiting on supplement from insurance, with little to no communication the entire time. I repeatedly called for updates and was almost always sent to voicemail. When I did get a response, I was told there were issues with their mechanics, that were fired due to drinking on the job, which kept delaying the timeline. When I was finally told the car was ready, I went to pick it up immediately--only to find the work was completely unacceptable. The body lines don't align properly, which is obvious at a glance. On top of that, the paint job is subpar, with visible orangpeeling and clear signs of poor prep and finishing work. This is not what anyone should expect after waiting months for repairs. Instead of taking responsibility, I was given the excuse that "Chinese parts don't line up with OEM parts." That's not a valid explanation--it's an admission of poor workmanship. The owner's response made things worse. He was dismissive, showed no accountability, and kept repeating the same excuse rather than addressing the actual problems. It was clear that customer satisfaction was not a priority. After waiting months, I was left with low-quality repairs, a poor paint job, and a complete lack of professionalism. Between the substandard work and the almost nonexistent communication, I strongly recommend taking your business elsewhere. Also to add, since pick up, the headlight beams are not the same, and don't line up. Driver side headlight was affected at impact. But was never checked when then burnt the driver side headlight assembly. So over all, still have to buy another set of head lights to match. I would trust any body shop off Austell road before recommending this shop. Plus lied to me at the end, and said he would eat $1000 of the cost because it would effect his business partner, but then puts a $1000 discount on the receipt, stating that nothing lined up. Which I assume the other partner would see. Please avoid at all cost.

Caliber Collision went above and beyond in repairing my vehicle. From the estimate process to the…read morecommunication during the repairs, and then the repairs themselves, their team exceeded expectations. They were upfront about the costs, assisted me with working it out with my insurance, and worked with the rental company, so I had almost no work on my end. Since I'm a mom who works full time, having so much assistance on their end was so helpful. The staff is also incredibly friendly with great customer service. My AC hasn't worked all summer and my rental car had great AC. I jokingly thought, "What if they fixed my AC just because?" When I began driving my car I felt cool air and thought I was going crazy. Come to find out, they DID fix the air in my car, and they replaced one of my broken windshield wipers! I was only charged for a tire that needed replacing and they let me know about this ahead of time. I can't even begin to express how grateful I am that not only does my vehicle look better than new, but it has cold air too! I recommend Caliber Collision 20 times over to anyone who needs repairs. While I hope I won't need their services in the future, if I do I will absolutely be going back to Caliber.

After a car accident our insurance company sent our car to Caliber Collision for estimate and…read morerepairs. This place told us the car was ready to be picked up after having it for a month. When we were preparing to go and get it our insurance company reached out to us and told us the car would be totaled. The collision center never informed us of this. The ladies that answer the phone were also very rude when we would call weekly to get answers on what was going on with the truck. Go any where but here.

Very reliable, fixed my car multiple times and came to my place to do it all the way in ball…read moreground. Got my car back running for a very reasonable price!

I really don't like leaving bad reviews, but I've given this company multiple chances to make…read morethings right and a lot of time to respond--and now I'm left with no choice. They installed brake hardware incorrectly, and after bringing it to their attention, I gave them several opportunities to fix the issue. Despite that, I've received no response at this point. Another mechanic, who I called for an unrelated issue, noticed the poor brake installation right away and recommended I get the original shop back out to correct it--which still hasn't happened. To make matters worse, the guide pins and other metal-to-metal contact points were not greased properly with fresh grease, which is basic brake service 101. It's incredibly frustrating to pay for work that isn't done right, especially when the company won't stand behind it. I hope they take this seriously and improve how they handle both service and communication.