Michael, Sarah, and Wilson were all very helpful to me here at Matthew's during a hard unfortunate…read moretime. I cannot thank them enough for the blessing they provided me, God sent gift! Thank y'all again for EVERYHING! ~ Cassie Smith

On what was a major issue, after totaling my car. The police contacted Matthew's garage for a tow…read more I was visibly upset and shaken, Ryan the tow driver, extremely kind, and listened to me vent. Chantal at the office was so helpful getting everything taking care of. 10/10 would recommend!

I setup an appointment online, very easily. The day of my appointment. I asked for a 25,000 mile…read morecheckup for my 2020 Lexus. The wait was not overly long; the waiting room was fine, and I was treated professionally and with courtesy every step of the way. The bill for the service provided was surprisingly low. The person I dealt with explained what was or wasn't done and why. Much appreciated. I am a happy customer all around.

After a long trip from Massachusetts to Kennesaw to visit a friend en route to FLA, I noticed there…read morewas a some sort of liquid/moisture on the asphalt where the car was parked. I spoke to Bill and he told me to bring it by and he might be able to get it on a lift and check it out. Even though the shop was pretty busy and backed up, he managed to fit me in. He checked it out, and determined that there wasn't a leak and everything was good. He sent me on my way with no charge. Fantastic and friendly service, really helped me out. Highly recommend this place.

Brought my daughter Toyota in to check hybrid system and I'll just say that Tyler and team have…read moremade a new customer. Over the top, very highly recommend! Thank you Tyler

I agree 100% with Ali P. from Woodstock; this place is a rip-off machine. Slow as hell and…read moreovercharge you with no up-front transparency. I was there and a little old humpback lady with a Hyundai was there for an oil change. They charged her $150 some dollars for an oil change and two wiper blades. I was there about 3 hours and the little old lady was there ahead of me. Not only do they overcharge you; you need to take a book to read because there's no getting in, getting out quickly. I felt sorry for the little old lady, she complained about the price, but to no avail. I had a quote from one of their competitor across the street from them for $115 quote for work on a European car but they would not accept walk-ins, and wanted me to drop the car off the next day. It was my wife's car and she needed it back, so I went across the street to Accurate. They did the work and diagnostic and charged me more than double the price of the competitor across the street who works strictly on European cars. Their work is okay, but slow as hell and every customer that was there during my recent stay was vastly overcharged, including me. Lesson learned, they will never see me again

When my 2000 Jeep Grand Cherokee failed its emissions test, I took it to a Jeep dealer to get it…read morechecked out. They ran a $100 diagnostic on it which they insisted was necessary to determine anything about my car. When the diagnostic didn't show anything wrong with the car, they scratched their heads, reset the computer and told me to drive it around for a while before I got another emissions test. Well, the check engine light came on, so I took it to a mechanic I trusted. I had used Alpha & Omega before and they did good work on my radiator for an honest price and in efficient time. This time they searched the emissions test failure code on the internet, took a five minute look over the car and told me my TPS sensor was malfunctioning. The part only cost $95, so it was less than the diagnostic from the other guys! The part was immediately ordered and my car was back on the road in about three hours!

Great service! Very kind and honest. Fair price and quick turnaround. We rode together to hear the…read morenoise it was making and immediately knew exactly what it was and got me safely back on the road. I took it first to the dealership and they said nothing was wrong with it and sent me down the road with a potentially dangerous situation.

I've always been a bit wary of mechanics, just because of all the horror stories you hear about…read moregoing in for a $20 oil change and coming out with over $3000 in repairs you apparently need or your car is going to explode. This shop challenges those stories. The master mechanics there are really nice and understanding and will talk you through exactly what and how your car needs to be fixed. For someone who doesn't know the difference between a fender and bumper, a mechanic who'll take the time to walk me through everything is appreciated, not to mention hard to find. Loc Ho, the owner, was patient with me and answered all of my questions clearly. Will definitely be going here for all my car needs. -A

This was probably my best experience dealing with auto repair place. Usually I feel like I'm…read moregetting taken advantage of because no matter I have to get my car fixed. They told me exactly what was wrong , and when I tell people the price they be like wow. That is a great price to get your wheel bearing assembly replaced. Great business and I will definitely recommend them to anybody for all your auto service needs. Big shout out to Bien for working with us during that highly stressful time.

We had our vehicles serviced here before and the work and communication is outstanding!…read moreTook in my wife's Lexus NX200T for an oil change and because I purchased a set of tires from Mission Tire & Auto about a year ago, I received a free tire rotation. I made an appointment online for 10 a.m. however I dropped the vehicle off the night before. Received notice by 8:40 a.m. that the car was ready for pickup! Now the really great part is the peace of mind that we're left with. A simple oil change and tire rotation also included a detailed inspection report of our vehicle. 2 areas of concern were found, both being fluids that were topped off at no additional cost. Quality work and peace of mind, 5 stars all the way!

I went to another place in town and they said they couldn't patch my tire. I needed to buy a new…read moreone at a cost of like $300 - at the Mission they were able to patch it get me on my way for much less than $50 and they topped off my fluids. I'm not going anywhere else from now on

Got great feedback and response for a quote. With a good pricing and estimate, did good job with…read morecommunication and customer service. Ended up picking another shop that was closer in location, but this was my first choice if I was closer. Thanks!

My car was vandalized friend referred me to at Kim at Fairgrounds automotive and I'm very glad…read morethey did. My passenger mirror had been vandalized and had to be replaced. Thanks to Kim's efforts I will be able to have a new in about a week and it will only take a day! Thank you very much. I feel much safer very soon.

Scheduled an appointment on their website and it scheduled it at the wrong location. Waited an hour…read morein the parking lot. Employee said, "Oh yeah, that website is messed up". Same employee took me in and told me I would have to pay a $125 diagnostic fee for my transmission issue. It would be removed from the repairs if they did them later. Sounds fair. I then asked her for a quote for a scenario with my car....."How much would you charge me to remove a faulty transmission and install a remanufactured one". She said she could not possibly answer this. Took my car to two other shops and left with a quote immediately. Why would I invest $125 if I didn't know what their charge was for a transmission replacement, which I'm pretty sure I need. The young service lady also claimed that I was condescending and disrespectful. She is the last employee I would want to represent my business.

This is Stefony Chambless and I am the owner of the 2013 VW Beetle Fender Edition that was recently…read morein your shop. I was very impressed when I first arrived at your facility. Everyone there was so nice and respectful! The co workers were being nice to each other and it is a very clean shop too! There were a few things that I thought were wrong with my car and Clay and Zachary did a wonderful job taking total care of me. My car was checked out, parts ordered and work completed in a very timely manner. I used to work in a body and it didn't run as smoothly as this place does! My car runs like a new one and I feel so much safer in it! Thank you so much, Clay! You're my Auto Hero!