Great hotel if you don't mind staying away from the city. Usually cheaper than the city centre…read morehotels. Rooms are clean, spacious and kitted out with the usual stuff. Staff are really helpful and often go out of the way to ensure you have a pleasant stay.

I didn't know I could be so expertly disappointed by a restaurant…read more We booked for a group of 12 people and got seated below a wonky tv showing football highlights. It took us on the wrong side of half an hour to get everyone a drink, and we were never asked if we wanted any more. In fact most the night you would have thought nobody worked there! When we ordered our food two staff started at either side of the table and got confused about 1/4 the way down. After the meal only 7/8 people had gotten their "food" and the the rest were brought out about 5 minutes apart from each other when we were done. One of our party didn't eat, they canceled their meal after waiting about 40 minutes. Even that was gotten wrong and the food was brought out anyway, and sent back. And while all of this was going on two guys stood at the bar trying to get a drink, almost the entire time. You had to be there to believe it, but don't be there. Think Fawlty Towers without the laughs....

I have known the Pond for some years, and it's had many owners, some of them large groups. It's now…read moreindependently owned, and marketed through Best Western. I stayed there last night. Rooms look to have been recently modernised and are clean and orderly with flat screen TV's. Staff are efficient and helpful. I entertained two local friends for dinner, - they hadn't been in for a while and were really very pleasantly surprised by the quality of the dinner we had. In particular, the Rump of Lamb was well executed. A nice Australian Shiraz helped it down. A good nights sleep but it would probably be better to ask for a room on the opposite side to the main road. Breakfast was a bit disappointing - as is usully the case with hot buffets, you get some items hot and some cold ! The scrambled egg was a gelatinous mass. If you wanted a fried one you had to wait. Coffee was also pretty lousy to my taste, and those pats of butter wrapped in a 'parcel', surely it wouldn't cost extra to have the 'pull off top' type . I have given four stars, but probably 3 and a half is nearer the mark because of the poor breakfast.

Very good hotel to stay at in a good place with quite a bit of scenario has a great atmosphere all…read morearound with the staff being dead friendly and greeting like Calum and kerry, Good food all around and clean rooms.

This place has very fond memories for me. My gran use to work here on reception and as children we…read morewent to visit her frequently and the staff were always very good with us. Since being an adult I have been back a few times and the building still holds very good memories. The hotel is an old mill and in the restaurant they have a glass floor and as you eat from the great menu you can watch the wheel turn the water beneath you, this is not something you get in many restaurants, and it's a nice change. The building itself is very old and I love places like this. They offer some cook traditional British food on the menu. The restaurant is on the river bank and you could be mistaken for believing you are no longer in Mother well, if you are looking for a break this is the place to visit.

Located in Motherwell in an almost out of the way place, the Old Mill Hotel has run for many years…read more Earlier this year it was recommended to me by a friend who had been for lunch. For this reason I was looking forward to having Christmas Lunch here, however, I was sadly disappointed. The food was served and the presentation left a lot to be desired. In fact the soup was the best where presentation was concerned. Looking forward to it I took my first mouthful on to discover it was burnt. Clearly the chef hadn't tasted this before it came out to paying customers! The main course was served on cold plates - turkey dinner consisting of one small sausage and a taste of stuffing on a plate with a couple of slices of turkey covered in gravy. Not even hot desserts were served on heated plates. Overall I was sadly disappointed with my Christmas meal - not good value for money.

Wow! What a bathtub ! Long and deep it was so relaxing and such a treat to soak after long walks…read moreand busy days. L'occitane amenities including a bath bomb. Hotel staff excellent in their desire to help Scallops on their menu was so good we had it two nights out of our four night stay Great location and central to the botanical garden and shopping and eating on Byres street

NOT FAMILY FRIENDLY. My 2 year old spent a glass of milk, asked for napkins to clean it up, and…read moreinstead of bringing napkins they said they were out of napkins and asked them to leave the breakfast room. "OUT OF NAPKINS"!! Are you kidding me? The manager made my wife cry with her actions. I won't recommend this this you if you have kids as the staff made us feel like they hates kids, such a shame

Got here at 1350 and was checked in within 5 minutes. 2nd floor room. The room is clean and…read morespacious and the hotel location is on the outskirts of the town area. There are grocery stores less than .5 miles from here. They have an on-site restaurant that serves all 3 meals. There is a heater in the room but no air conditioning. They do have an auscultating fan. This is the start of our West Highland Way trip.

The Premier Inn is located little bit outside of the town centre of Milngavie with Beefeater Pub…read morebeneath, another pub is only a minute away. Hotel personnel is friendly and helpful, our car could be stored on the parking place of the hotel for free (donation if possible) during our hike on the West Highland Way. The Breakfast was very good, the service was also fine.

When in Glasgow, I stay here. Been coming here for 30+ years. Family owned. Quaint. Breakfast…read moreincluded. Multiple rooms from budget savvy singles to more extravagant quarters. Fabulous location being in the west end.

A lovely little hotel opposite the Botanic Gardens with a warm and welcoming reception…read more Our room was small but toasty warm and comfortable. No doubt one of their more 'cost effective' rooms but fine for us all the same. The staff are fabulous - attentive and always smiling and nothing is too much trouble. Breakfast is generous and really tasty with a cooked option full of local meaty goodies. The potato scone was good too! We only paid £54 for b&b which was a steal!

A hidden gem this. Quite literally. Whilst it has an excellent location in the heart of Glasgow's…read morewest end, just a short walk from Kelvinbridge tube, it's position nestled behind some trees on Great Western Road means most locals probably don't even notice it. Granted this can make it slightly tricky to find, particularly if you're a visitor to the city. This is a minor niggle. My mum and sister booked a room here on a recent visit. (There was genuinely no room at my place, honest.) It's cheapness and location were the deciding factors, I wasn't expecting too much and since we'd be out and about most of the time it wouldn't matter anyway. It was just a bed, you know? However, I was really surprised by just how lovely the place was. Clean, nicely designed, friendly staff, en suite shower, TV, wi fi, computer, tea and coffee making facilities. You're not supposed to get all that for £25.00 a night are you? Did I mention the full Scottish Breakfast buffet and free parking? A real bargain. The only really negative thing to come from the experience was setting foot back in my own flat, which is in a building structurally identical to the hotel. They had done such a good job on the decor and upkeep of the hotel, my home suddenly felt cold and unwelcoming.