Not really a big fan of 4 stars or less, but I think it'd be mean to give this place any less, the actual hotel was fantastic, I've stayed her a couple of times before and they've had a bit of a facelift, looks good. Reception very and friendly, unfortunately the lift was out of service but hey ho, I could probably do with the exercise but if you were staying for any length of time it'd be a bit of a bummer to say the least however reception did make it known that if I required assistance I only need ask. Very good.
The hotel- this is the reason why I gave 4 stars instead of 5, the staff were friendly as you'd expect for Scotland really, (I'm English so there's no bias) one big problem was I waited 40mins for my meal, I ordered steak so could probably expect maybe 20-25mins but I felt 40mins was taking it too far, on 25mins though a waitress did come to me to apologise for my wait and told me my food would be a couple of minutes, took an extra 15. Not good, when you wait over half an hour for food that could be done in 20 you've got problem. The prices are kind of at the upper end of the mid price scale, but the food is very very good regardless of the wait, I could have easily have given 3 or even 2 stars for the hotel and restaurant but the food pulled it back, well done kitchen staff.
All said and done, I would actually recommend coming here, hopefully my experience was just a one off and you won't have the same thing happen, it is a very nice hotel and the restaurant is well laid out, the food is excellent, so if your thinking of coming, I'd say jump in a car, anyone's will do, failing that grab a cab, it's in the centre of Glasgow so there everywhere. Enjoy read more