I fully expected that I would be writing a glowing review for Gardens that Grow. In mid March of this year, I contacted them by email, detailing the work that I was interested in (annual plantings, lawn care). Within a day Mary got back to me to set up a time to come by and talk. While she canceled the first appointment and was late to the second (which I thought nothing of at the time), we had a delightful discussion when she came by. We discussed significantly expanding the scope of work -- in phases -- to include setting up irrigation for veggie plants, switching out the soil in the veggie planters, and some great longer range projects that would involve more intricate landscaping. At the end of the visit, she told me she would send a proposal.
The problem is she didn't. I would email her from time to time, and she would assure me she was working on it. I called her, I texted her, and each time she would assure me she was on it. I even sent her an email saying that it would be helpful to know if she wasn't interested in the project so that I could move on. I got a response to that email from her business manager, who assured me they would take care of it.
Over a month passed....then about 2. I got the proposal and accepted it immediately and asked them to get started. They gave me dates, which came and went. There's no question that some of it was weather-related, but I don't believe that all of it was. Eventually, I lost faith. I had someone else come out and give me an estimate, and based on their word that they would get the work done, I sent a short email to GTG. No real apology, though they said they understood.
I do believe that under different circumstances, it would have been possible for them to have done a great job. But the fact is that just didn't happen. The reason I'm writing this review is not to say you shouldn't use them. I hope it goes better for you than it did for me. But I do believe they did a very poor job of not delivering for two months, during which time I really didn't need to be begging a landscaper to come to my house so I could pay them to do what they said they would do. read more