We had a bad leak on a Saturday and called A to Z after checking reviews on both BBB and Yelp…read more Shane promptly came out to our place in Innsbrook to rapidly identify and fix a pipe that had burst. Very professional, polite, and reasonably priced.

Shane did a great job on my shower valve cartridge repair. He drove over an hour on a Friday…read moreafternoon to take care of us. He charged less than half of the other estimate I had.

RW Flooring sent unqualified workers to my home to create a quote and materials list, and then sent…read moreunqualified installers. After notifying them of the poor work by the installers they fired the installers, had me move their tools outside and warned me not to answer the door because it "didn't go well." Then they sent a new installer who told us that the materials quoted and purchased were wrong too and couldn't be used at my home. The job was only 464 sq ft and after two weeks I still don't have access to that part of my home, I had to take extra time off work to deal with the problem and RW Flooring's "apology" offer was $132. So far I've lost days of vacation time I had to take off work to deal with the incompetence, and my family's loss of access to half our home - and I still don't have flooring today, so there will be even more vacation days lost and even longer for my family sleeping on the couch. They returned our deposit and reimbursed our lost materials, but they have no respect for the lost time, benefits and hardship they caused. Other ways to "make it right" according to them would be for me to go out on my own and find all new materials consistent with the realization that THEIR original quote was wrong, or for me to pay even more to have my subfloor replaced to be consistent with the incorrect materials they quoted me. Do not trust them. My experience is that they won't make it right when they make mistakes.

We bought our flooring from LL and RW did the tear out, installation, the second tear out, and the…read morefinal installation. On December 6th RW sent a very inexperienced worker ( his partner was sick.) He did not know how to tear out our floating floor so my husband showed him how to do it. He then put down lots of glue and said that while it was drying (huh!) he would go to the store to buy a tool to cut the flooring. He then started laying the floor in a most random fashion with little pieces by little pieces and same sized pieces next to each other. The floorboards were not pushed together tightly. He left us with a huge mess. We had to move the heavy flooring boxes to get to the door. I found planks on top of my couch and a blade from his tool in my couch. There was adhesive on the baseboards, doors, stove and refrigerator. He came back 3 days later to remove the flooring he had laid. RW ordered more flooring from LL and there was a delay bringing it here because RW hadn't paid for it. I had to cancel a Christmas party as the condo was in chaos. It finally came and RW sent another team over for the install. They did better but did not do a professional job. Gaps in the flooring, handprints all over freshly painted walls and adhesive on baseboard, granite countertop, doors, stove and refrigerator. I have spent hours cleaning up after both installers. I have scrubbed almost every wall, scraped adhesive and picked up their messes. RW says "Our team of licensed and bonded professional contractors will assure your project is completed professionally and with precision craftsmanship." But they allowed an inexperienced person to lay flooring and we had to pay the price by not being able to use our rooms, cancelling a Christmas gathering, and cleaning up after them.

We had LVP flooring installed in the basement. The installers,Dan and Jay, did a wonderful job…read more We discovered that we had a damp basement floor. The installers researched the problem and found a product that resolved the issue. They took great care installing the flooring. I could not be happier with the results.

Very pleasant experience working with O'Fallon family floors to replace the carpet in a few rooms…read moreof our house. We had someone out to measure and got a quote promptly. Their pricing was great compared to a few different companies. Went to the store to pick out carpet options and scheduled. The installers arrived right on time and worked quickly. They were just fantastic and cleaned up after themselves. Very pleased with their work and will happily seek them out with any future flooring needs.

He took out a glass shower door relatively quickly to be disposed of. And after the removal, he…read morefilled any holes left by the mounting pieces of the shower door.

I contacted Derrick with a need for a smoke detector installation in one of our properties that…read moreturned into needing a new porch railing and also a fix of a big hole in our wall. He exceeded my expectations, was quick and efficient. I'll happily hire him again in the future.

We hired Arch Craft to do the tile backsplash in our kitchen. What a great choice! Colin was…read morequick to respond with a very reasonable quote , got us on his schedule and did the job in the timeframe he advised. His focus on detail and the quality of his work is just what we were hoping for. Lastly, he was very conscious of his surrounding and made sure he cleaned up when he was finished, not something I can say for every contractor I have employed in the past. I would most definitely hire Arch again. If I could give more stars, I would !

From the owner: Offering fast and flawless installations for all customers. 13 years experience doing all styles of…read moreflooring. Specializing in tile work and luxury vinyl and hardwoods

Josh installed the baseboards throughout my house and removed the old ones, he did an excellent job…read moreand was very professional and respectful. Great guy and reasonable on price, I would highly recommend him for any woodworking projects in the future.

Josh fixed several door issues we had, including rehanging a door that wasn't latching properly,…read morerehanging a door that had been removed, and finding and installing a chain latch on French doors. He also installed some under cabinet pull out shelves. Josh did a great job efficiently and at a reasonable price. I plan to hire him again for some other projects we have coming up.

I hired Rick in Jan 2025 to complete finish our unfinished basement. The 'team' of 3 men were from…read moreIllinois. I live in O'Fallon mo. These men didn't arrive until 10:30am to begin their day. They took a lunch break and left each day by 3pm! One day, I saw that they were using my extension cord that they'd taken from my garage without asking! Umm bring your own equipment please or at least ask to borrow. Only one of them could speak broken English. They were scared of my dog so I HAD to be home while they were working. It was ridiculous. Their drywall skills were pathetic and tape and muddying looked like my preschool kids did it. When I would show Rick their shoddy work he would had them correct it but it was over and over and over. Their paint work was poor. Parts of the floor tile had to be removed and replaced. We found The ductwork was left unhooked up and ceiling tiles right over unfinished ductwork. I would not recommend and I will never use again. DO NOT USE THIS COMPANY as they hire non English speaking men who do do not know how to do interior construction work. Egress window leaked too

Rick and his team at Premier 1 Properties did an incredible job finishing our basement and staying…read moreunder budget. We had a low, tight budget but big dreams. We received quotes from a dozen contractors and none of them could stick to our budget. Rick provided some solutions that would help us stay under budget and still have a really nice space. It is now the BEST space in the house. We will be calling on Rick again for our next renovation. We had a one-year-old at the time of renovation and it was in the middle of the Covid 19 Pandemic. Rick and his team were incredible with checking on us and letting us know in advance how our day might be disrupted by the work. They were considerate of sound levels when he was napping and so courteous of our home life, which we were still adjusting to ourselves. This showed us a lot about the character of Premier 1 Properties. They care about the quality of their work, but they also care about their customers and their experiences during renovations.

Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

Loved my experiences each time. Best selection, great prices, and always felt important to them…read more Great response time. Excellent installers!!! This last time, the carpet was installed within two days of purchasing it! Who does that? Hometown Floors. Super happy with them.

The staff at Hometown Floors was great to work with! Our questions were answered immediately and…read morecorrectly, the communication was proactive, and the installation (completed by Skip and Kevin) was flawless. We are very happy with our experience and would recommend them to friends, family, and neighbors!