Came out same day, and arrived right on time. Quickly diagnosed the problem, told me what the cost…read morewould be before starting, and then efficiently fixed the issues (cables, springs, and panels). Beyond that, he showed me how to properly lubricate the system for maintenance to keep it running well. Also helped me reprogram my code on the panel. Above and beyond. And also super nice guy and reasonable rates. Have used his services multiple times and he is always excellent! Highly, highly recommend!

Great service as usual! He came the same day that I called & replaced some cables, rollers & corner…read morebrackets. I have to say he was super efficient in doing so as well. I always a great experiences with the company.

The lady who answered the phone was so helpful and honest! I called to make an appointment for a…read moreservice call to possibly replace our garage door opener because our light on the opener kept shorting out and we were afraid it could start a fire besides it being a pain in the neck. We change the lightbulb and it would last a week or two and then go out so thinking we needed to replace the whole thing we were going to have a repairman come out, but she happened to ask me if we used a regular lightbulb or a LED bulb and I said I wasn't sure I would have to go check, but I thought it was an LED cause she said those don't always work too well and could give a person problems so she suggested I checked that first and changed to a regular lightbulb first before even setting up an appointment we did change it and just as she said the problem stopped and it was all good. We were very appreciative that she was so honest and could've just sold us a new garage door opener at hundreds of dollars we definitely will call them in the future when we do have an issue or need to replace our garage door or door openers as I can see they are a very honest and helpful business.

From the time I called in the morning to our issue being fixed was only 90 minutes!! I am so…read moreimpressed by this company. Our garage door spring broke, and the garage would not open fully. Mark knew immediately what the problem was, and indicated I could replace 1 spring or save over $100 and replace the pair of springs at the same time. I trusted his judgment to replace both. I am so pleased that this was solved expeditiously. I would use this company again in a heartbeat.

We had a broken bracket where the garage door mechanism connected to our door - once broken off, it…read morewas disconnected and - while the mechanism would move, the door just sat :( Our garage door is also original to the house (70ish years old), so we weren't sure if the door was also just dated and worth replacing, too. Either way, we needed help. Ryan H came out and provided his expert guidance and recommendation. He praised the condition and merits of our existing door, but recognized if we wanted an upgrade we could totally go for that. He assured me the bracket fix would be simple enough and very reasonably priced (which it was!). In talking to the company before Ryan came out, they also indicated that - should we decide to replace the door entirely, they'd credit the amount paid here toward a new door - which was awesome to know. That said, Ryan worked his magic and the door looked and worked great. While he added the new bracket, he was sure to respect the current door and did not have to make any new holes to the door/keeping everything in tact. Couldn't be happier with his professionalism, practical approach, and effectiveness. Throughout the whole time, he was not only patient and informative in explaining reasoning and justification for all of the things, but he was also friendly, approachable, and genuinely displayed a passion and care for his work. Thank you all!

They took over for ARBE purchase the name and not honoring warranty anyways. On yelp it advertised…read morefor $39 dollars for maintenance . Not sure about this company. Original the planned on coming out last week. Then the storms. I understood before my problem was minor a few nails before the old trip which was about 1.5 years old became loose. Poor installation. Anyways don't use this company. They became a big clearing house for 800 number. I don't see quality. Ok update. The management is trying so the are Honoring the advertisement vs old warranty price so I up my rating to reflect the future working relationship.

John is a super honest and knowledgeable person who always fixes my issues quickly and fairly. I…read morehad a garage door emergency and was frantically calling several places because it was a weekend and I wasn't sure that anyone would be able to come out. He was on his way but someone that I left a message for (and my address on the voicemail) beat him here. Ugh. John is so professional that he called my voicemail and said he would bow out when he saw a work truck in my driveway as not to make things uncomfortable for me. That person replaced the spring but then I had another issue with the actual opener a few months later and John was the person I called. They did a repair for me to keep it cost effective but it didn't work out as we'd hoped and it needed replacement 2 months later. John gave me a fair price on the replacement assembly that had a WiFi opener (awesome when you have kids that leave the garage door wide open when rushing out to go to school and I'm sitting helplessly at work. Not anymore!) He set us up with new openers, and he also changed the rail because when we bought the house it had the wrong size and the door didn't open all the way. Now that my garage door issues were over, or so I thought, now I was noticing my door was loud. He came out again today and fixed something that should have been caught by the company that replaced the spring, and then he didn't even charge me! John is a great guy and I would recommend him without hesitation. He will be my go-to for garage door repair. He's got a new customer for life.

I would highly recommend Barrett for any of your garage door needs. They are extremely…read moreknowledgeable, they took the time to check everything out, and their pricing is great. Also, they were able to come out on the same day which was really helpful. Excellent service overall.

Came right on time and had problem fixed in 15 minutes! Very friendly fast service and VERY…read morereasonably priced! Highly recommend!!

This was by far the most hassle-free home project we have ever done! We have a two-door garage and…read moreneeded to replace our old Linear LD033 openers, as the remotes didn't work and one of the sensors was broken. We upgraded both to the LiftMaster Belt 6580L.The entire process took only two days from the initial quote to the finished project. Mike was super responsive, gave us a fair price, and got us scheduled incredibly fast. On the day of the project, I replied to his message in the morning, and Mike said they could come that very afternoon! A different technician came out later that day, worked quickly and efficiently, and even hauled away both of our old openers. Highly recommend!

These guys are great. My son damaged my garage door (originally purchased through Lowe's); Lowe's…read morewas less than helpful in getting replacement panels. R&S was out to look at door within an hour of calling. They had the replacement panels delivered the next day. They even took pity on my son and sold him the replacement panels at cost. Lowe's finally called back a week later and quoted the doors panels at 50% more than R&S. Great service, great company. Honest guys. Thanks,

They left me a message on a Friday about a bill on my rental in which they were called by the…read moretenant without my knowledge. I looked them up and their website says open 24 hours so i called them and the guy was very rude telling me they were closed and reopen on Monday. The website says open 24 hours Monday through Saturday . I could see if it were a company but it also says family owned business! Very rude! I would not give them 1 star! Since you have to rate them to post review i guess the one star is fake then!

Highly recommended. I was offered good choices for replacing a garage door opener. Fair price. Very…read moreprofessional. New system works great.

Last Friday evening, my garage door wouldn't open. I saw a spring was broken. I called Allied…read morethat evening and told them that it was "urgent" but not an emergency. I has used Allied before so I had their contact information handy. Just a few hours later, on Saturday morning, I got a call back form Mike. About 2 hours after that, still Saturday morning, his crew arrived. Another hour-and-a-half later they were done at the price quoted and left my garage probably cleaner than they had found it. Erik and Adrian did a great job and I hope they see this salute. I will use Allied again if I need them and I recommend them highly. Polite, professional, affordable, reliable. A valuable member of my service provider list.

Great company with even better service & prices. When my fiancé and I moved into our first house…read moretwo years, the spring on the garage door broke within the first week. I found On Track online and since they were close and I had a First-Year Home Warranty, I booked a service. They came 2 days later and were in-and-out within an hour and a half. Fast forward to yesterday, our garage door chain was being funky and wouldn't open the door. I had their sticker on my garage door and I called them again. They had availability to come the next da;, the serviceman was prompt at 9am and left exactly an hour later. He explained everything that happened and what he fixed. AND it didn't cost me an arm and leg. HIGHLY, HIGHLY RECOMMEND!!!

Called On Track for an estimate, came out on time gave me the estimate,…read moreSeemed to be very reasonable. They installed the door professionally and neatly, and on time. Will use them again.