Left a voicemail after hours because my garage door wouldn't open. I got a call first thing the next morning and a tech was at my house before noon. Replaced my garage door opener, helped set up new remotes, and app. Great service, would recommend! read more

Second time I have used this excellent company. Very friendly from the call in to the repair technician. The tech actually will show some preventative tips and what he had to do to repair. Very very happy. read more

Our new garage door was installed in September and in January we really noticed the pace it took for the door to go up and the noise it made coming back down. Mike, from Doors By Russ, was poliet and professional. He walked me through the problem the door was having and once the repairs were done, he showed me how the door was now working properly. I appreciated the time and attention he took to make sure our door was perfect when he left. read more

Had doors by Russ come out to replace weatherstripping. Not only did they complete this they also adjusted my garage door and lubed it all up. Garage door now works better than the day it was installed!! read more

This company installed a garage door 15 years ago and it has worked great UNTIL a spring broke recently trapping my car in the garage since the manual won't work either when a spring breaks. I left a message on Saturday when it occurred and they called back AND came early Monday morning....prompt competent service from a long-standing family-owned company. read more

This company is really great for garage door services. Mike came on time in extreme cold weather and did great job. The price was very reasonable as compare to others and also they accept credit card payment. Thank you Doors by Russ. Highly recommended and will call again. read more

Absolutely phenomenal service. The garage door spring broke after 21 years. But the timing is never good. I was in a bind given I couldn't lift the garage door open without the spring. They were prompt in getting back to me. I couldn't be more pleased, the quality of the work they performed was exceptional. Thank you for being a great company that delivers on value to your customers and to your community. Make them your go-to source for service and support and you too will be very happy with the value received. read more

They were great to work with from start to finish, and I absolutely love the garage door and opener. I only gave a reduction in stars because the color of the garage door doesn't match my home. When my original garage was serviced by Doors by Russ, I requested color samples for a new garage to match my trim. The color I chose according to the samples provided was a perfect match. The estimate provided by Doors by Russ was also a perfect match, but the finished product was more of a yellow tone. Most likely I will have to paint my new door. read more

Doors By Russ - Color in the estimate - Garage Door Services Near Me - Plainfield, Illinois

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I had a broken spring on my garage door and asked various people who to use and majority told me Doors by Russ. So I was ok lets give them a try. Well Wow. What a breath of fresh air to find a great company with great service at a reasonable price. I am definitely going to use them again and would recommend to all. read more

These guys are great. Have used them twice. They are very responsive and do excellent work.

My garage door came unhidged and nearly fell to the ground. I called door by Russ after hours 7pm to be exact and on a holiday. Technician Joe, came to my residence promptly and immediately resolved the problem. JOE was professional and worked and effective manner. I would strongly refer Doors by Russ to anybody needing emergency or routine garage door service read more

HELP, my garage door has fallen and I can't get out. This company installed our garage door and when a spring broke they were out ASAP because they recognize that either the car is stuck in the garage or outside the garage and can't get in. So, the employee, Glen, was super nice and said they realize what an inconvenience this situation is and handled it quickly. Any garage door issues in the future will be directed to this company. read more

The spring broke (loudly) on our garage door, and we obviously needed a quick repair. We left a message with another local company, but they never returned our call. "Doors by Russ" had someone in the office to take our call, and they put us on the list for the following day. They notified us the serviceman, Danny, was on the way, and he arrived within 30 minutes as promised. Danny was quite personable as well as knowledgeable about his job, and he finished installing the new spring in very short order. I was more than satisfied with the repair and the price was quite reasonable. I recommend "Doors by Russ" for garage door repair without reservation. (Thanks, Danny!!) read more

Replaced my outdoor keypad and did general maintenance on garage doors. On time and reasonably priced. I will use them in the future.

Called on Monday afternoon, and they were able to come out on Tuesday morning (I indicated that this is NOT an emergency). Tom called ahead and let me know he would be there at 8:00 a.m. and arrived exactly at 8:00. He completed the work (spring replacement) quickly and efficiently, and was very personable. The cost was exactly what was quoted on the phone the day before. Local business with great service at a fair price. What more can you ask for? read more

OMG- Doors by Russ is still amazing after 21 years. We built our home in 2000. Doors By Russ made our custom Solid cedar 8' X 22 ' door. We just had them out to replace the Chamberlin Garage door opener. We up graded to the 3/4 horse and were amazed at the new technology Dominic from doors by Russ helped develop. myQ app We love the new technology so much we are going to replace the other door opener this Summer. Your one stop rock solid service and fantastic technicians. Thanks again Dominic your truly are best in class. Neil and Marnie Graves read more

DOORS BY RUSS serviced our garage door on 9/3/21. The technician was Joe. When I went to pick up groceries, the garage door wouldn't open. I disengaged the opener, door still wouldn't open. Called for assistance. Help from Russ arrived Within 2 hours. I could tell the technician resented that we wore masks. He went back to his truck to get his mask. Then, begrudgingly he asks, "I don't have to wear a mask in the garage?" Stated he's not vaccinated. He's had COVID twice. And he's around his 81yo dad & his dad is fine. I will never call this company again, even though the response was timely & problem was resolved. $400 new springs. COVID-19 priceless. read more

Have used them for years --Wife called at 11 am and the door was repaired by 2:30 -Crises averted!!! Highly recommended

Our garage door opener was not working so they provided one with no charge! We will always work with them as they are so wonderful to work with! 5-stars read more

This has been a very easy process. Just ordered garage doors with them. They gave us a good quote which was fair. Dropped off color swatches and ordered the door. No drama very easy. I will update once the doors come in but so far it has been great read more

Josh was responsive to communication and upfront about the timeline, given the current situation. Installer showed up early on a Saturday morning and was helpful and courteous during the process. read more

Fantastic customer service!!! Shawn and John were extremely helpful and both very professional. They were on time, gave us a reminder call and worked officiantly, John even helped us program the new openers to our cars and iPhone apps. We knew what we wanted and Shawn was able to find it through their big selection of doors. We LOVE are new garage doors! We see all of our neighbors almost come to a complete stop in the car just to look at them! Our curb appeal just went through the roof, they are worth every penny. Couldn't be happier!!! (See attached pictures) read more

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Came out the next day to replace a broken garage door spring. I felt their rates were good and quality of work was excellent!

Couldn't be happier. Called on Monday morning (after trying to get another company to fix my opener - they said it'd be an additional week to get a part). They found a way to fit me into the schedule and get my opener fixed. AND it was WAY cheaper than the other company. I would highly recommend them and will to anyone who needs service for garage doors or service. read more

WOW, great customer service ! I called for a minor service on on opener at lunch time and their service man was out within 1 and half hours. Art did a great job and is off to his next call already. We are also in a customer service repair business and we appreciate the prompt job they did. Terry @Valley Chimney Sweep. . read more

Everyone we dealt with here was great. The top panel roller came off and a rail got bent along with a spring coming undone. I asked that we get a call to set up appt the next business day and they called bright and early and then had someone out here a few hrs later. We were told that it could fixed possibly that day! Nead less to say we were happy to hear that and again a bit later in the day it was fixed quickly. We asked if we wanted to get a new door what it's cost would be and the price was very reasonable. We were then told if we ordered it within 30 days the cost to repair would be deducted from the price of new door. Didn't expect to hear that, every other company charged more. I will recommend to anyone they give Doors By Russ a call! read more

Love these guys. First, I was not excited to get a new garage door. Who is? But, of all the dumb things you have to replace, this was actually pretty great. 1) the house looks better, my neighbor saw ours and got theirs replaced too. It's 50% of the front of the house so it's a meaningful improvement. 2) new garage door openers are better. It's quiet. You can open it with an app (not that I do, but I could.) and the best is that it has auto lights so when I go in the garage at night the lights automatically turn on 3) these guys did a great job, made it easy, and it wasn't that expensive. Hearty recommendation. read more

If you need anything done regarding a garage door, come to this provider. Best in town, best in area and can't be beat. After a disappointing service call with another provider, doors by Russ came in and saved the day. Don't be like me, call doors by Russ first. read more

A cable broke on my garage door on the coldest day of the year. I called and they arrived within s couple of hours and fixed the door in a very short amount of time and did a great job. I highly recommend them and thought their prices were fair but most importantly, they arrived quickly! read more

Doors by Russ was great. Made a call to them today and within a couple of hours they were here to replace the broken springs on my Garage door. Glen was great and was done within 30 minutes. read more

This is the a First Class Garage Door Company! Excellent Customer Service. They came out to fix my garage door after I had Door Systems attempt to fit it unsuccessfully. I do NOT recommend Door Systems! It was a spring that Door System tightened to tight. Doors by Russ provided a repair to a problem caused by the other company free of charge. They will definitely be my new go to garage door company. read more

I had a broken spring in my garage door on a Sunday morning. I called Doors By Russ and received their on call phone number. I left a message and a technician returned my call within one hour and described my options to fix the broken spring and how much each option costed. We agreed on a scheduled time for the service call and the technician arrived on time. The technician communicated the service call would take one hour and the work was done in exactly one hour. I asked him about some trouble I had with my HomeLink system in my new car and he fixed that issue as well. Doors By Russ is responsive and professional. Every staff member is very knowledgeable of doors and the systems that operate the doors. I highly recommend Doors By Russ for your door system needs. read more

Garage door would not open, Dave came by and fixed it in a flash! He was amazing and obviously knew what he was doing well! Great job Dave @ thanks Doors by Russ! read more

After visiting the showroom I ordered two new doors and openers for a good price. They scheduled installation when I wanted it and the tech was was very courteous and professional. Everything turned out great. They did exactly what they said they would do for the price quoted. I would surely like to have this same experience with other home contractors. read more

We've had issues with our door for a while now. Mike came out and within five minutes, told me what the problem, what he had to do to fix it, and what it would cost - practically to the dollar. My door is now quiet and smooth as silk! read more

Great service! Had a spring break on a Friday late afternoon. Called the company and there were out first thing Saturday morning. Great company!! Great customer service! Highly recommend. They have also installed a new garage door for my parents and 3 of their neighbors and they all loved them too read more

My garage door broke in the morning and my van was stuck inside. I called a handyman and he recommended Doors by Russ because, from his experience, they are fair priced and honest. Serviceman, Jobe, arrived a little after lunch and now my garage door is as good as new. He even took the time to explain everything he did and how I can maintain the garage doors to keep them in proper working order. He also made a minor repair to the bottom of the garage door and at no charge. I will definitely recommend them to friends. read more

These are the best people to work with. Called Doors by Russ in the morning to replace our broken chain drive opener. Dominic arrived early afternoon and installed the new opener, replaced the weather seal, and generally tightened up the door hardware. The garage door operates like new now. Great customer service at a very reasonable price. You won't do better! read more

I was scheduled for 8:00 am but Bill showed up at 7:00 am. He rang my doorbell and didn't introduce himself or say hello. I told him I'd move my car out of the garage (I would have done this but he was an hour early) and all he said was yes, please. I called the business to verify he was who he said he was because he was early and didn't seem very professional when we first met. Most installers will introduce themselves and be on time. The office called back and verified him. He completed the install on time but did not move items in the garage back to where he moved them from. I also had to initiate shaking his hand. I called to pay using my credit card and was surprised that I wasn't asked how I liked the door and service. I wasn't thanked one time. It was almost like I was inconveniencing him. My garage door is up but I am not pleased with the customer service. I was looking forward to a pleasant experience based on the Yelp reviews but received the opposite. I do not recommend this company due to the poor customer service I received. read more

Very pleased with their service. We had some damage to our door after a family member drove into our garage door. We called the original installer and they came out and got the door to close, but their service ended their. Because of the damage to the door, the garage opener wasn't lifting the door, so we called Doors by Russ. From the initial phone call, to the visit to give an estimate, to the installation, they were on time and true to their word. In fact, we replace the garage opener after learning it wasn't efficient for our door. We've had small problems with the old one for years--you could hear it was being taxed opening the garage door. The new one installed by Doors by Russ is so quiet I often turn around to check that the door actually closed. And, I will also add that everyone we talked to was very polite. They made us feel like they appreciated our business. If you want to job done right, and no surprises, go with Doors by Russ. read more