Called them on a Wednesday afternoon and Rich Weber - the manager - came by Friday morning. He took a look at my garage door, explained what needed to be done, offered me options, explained each one in detail, and gave me a range of prices to choose from. After I green-lighted the project, we scheduled the installation for the next Wednesday. I got lucky someone else canceled their appointment and Rich offered me the slot to do the installation the very same day. Three professionals showed up and in a couple of hours I got my brand new garage door, a new quiet opener, and a cleaned up garage. Honest priced, sharp professionals and clean work. Can't ask for more than that. A veteran owned business recommended by my downstairs neighbor, that I now recommend wholeheartedly. read more

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Nextdoor did a wonderful job installing a new opener for my garage. the workmen we professional and friendly answered all my questions or concerns. From calling and making an appointment to having the service it was wonderful. I highly recommend this company read more

(Cross posted to google reviews) We used Next Door to replace our garage door after a bad summer storm and some hail damage. They came out for a quote and were honest and fair about their pricing. They told us they had a higher quote then perhaps other companies that might give us a cheaper (and not as well made) product, but that their service included new tracks, new springs, etc, and not just the door. We found that their pricing was completely reasonable for this all-inclusive service, and wanted the better product. They completed their work in under 3 hours, and the new garage door looks great. While we only got a basic model, it's still 3 times better then the door that was on our house to begin with, and I feel confident it was installed expertly. I definitely recommend this company! read more

Next Door - Garage Door Services Near Me - South Elgin, Illinois

I was having issues with my garage door. Called and spoke with the owner. He said would be in the area in an hour and would stop by. How awesome was that. He took a look at the door, took the time to explain what the problem was, then on top of that took the time to explain what needed to be done and with my OK went right to work. He was a clean worker, cleaned up after and was very professional. I couldn't have been more satisfied with the outcome of my headache. Would I recommend this guy to someone else? DEFINITELY without hesitation. read more

Next Door - Garage Door Services Near Me - South Elgin, Illinois

Next Door, Inc. came out to repair my garage door immediately after my phone call. Chris, my technician, was friendly, professional, and very knowledgeable, explaining everything he was going to do to repair my garage door. He also explained costs, giving me options, as well as the pros and cons of each. Chris went right to work when he arrived and had my garage door running smoothly in no time, even checking door balance and safety eye alignment, and answering all my questions completely. It truly runs like a brand new door! I would highly recommend Next Door, Inc. and have already suggested them to my neighbors. read more

Our garage door opener was screeching terribly. I called and made an appointment and they came out the same week. They diagnosed the problem and gave me some options. I did not feel upsold nor pressured. Came in and installed new opener in a couple of days. It works great, really quiet, and now I can use an app on my cell phone to open and close the door remotely. Very happy with service, product and advice. read more

One of the torsion springs on my garage door was broken. I called Next Door and they gave me a service call window. Dallas arrived in a timely manner and replaced both springs in under an hour. He also serviced the whole installation and charged a very reasonable amount for the work and my peace of mind. If you have garage door issues, these are the people to contact. Well done and thank you! read more

We purchased a house which required a bit of updating including the garage doors. Given the backlog caused by the pandemic, they suggested fixing the issues (at a much cheaper price) for the upcoming winter and wait until spring of 2022 when we could order new doors. They were on time and very (VERY) helpful and did a great job for us! read more

Came out gave precise estimate... Scheduled right away. Although the old door was never properly installed. The installer "Ray" did a very good job and cleaned up all the debris! Was polite and courteous Definitely recommend this company! read more

Top notch customer service and installation! Bill from Next Door just finished installing my new opener and I am very satisfied. I had several questions and first Lena and then Paul (the owner) worked with me to make sure I understood what was needed, what everything was going to cost and when everything would be done. They are slightly higher priced then big box retailers, but I believe that you get what you pay for - and I am very happy I paid a bit more to have Next Door install my new opener. I especially appreciated the attention to detail that Bill showed during installation; he oiled every single hinge on my garage door! With the new belt drive opener and the work that Bill did you can hardly hear the garage door going up and down. I would not hesitate to recommend Next Door for any garage related job you might have. Don't look anywhere else - call Next Door. They will take great care of you. read more

These guys are great. Paul came very quickly after I notified my complex there was an issue with my garage. Each step of the way he explained what and why he was doing what he was doing. Even though it was blistering cold, he was a businessman and a gentleman. He and the individual who he was training were both very pleasant. I recommend these guys wholeheartedly. read more

I had a wonderful experience from start to finish. -Returned my call promptly. -Were able to send someone out right away. -Ray showed up right on time -He called to let me know he was on his way. -Ray was friendly and explained everything he was going to do. -I felt comfortable going back to work and left him to fix my door. -Ray even changed the burned out light bulb! -called me when the job was done and let me know the house was all locked up! Would definitely use them again. read more

We just had a new garage door installed by Next Door. The two guys who did the work were prompt, professional, polite, and very helpful. And they did an excellent job for a fair price. I can't recommend them highly enough. read more

I never post reviewed but this time I am taking time to sign up and post to a well deserved review on Next Door Inc. Truly a remarkable service experience I have seen for a long time. Originally I had ordered my garage doors through Coleman Home Solutions who sat on order for 7+ weeks and then refunded. It wasted a lot of critical time and caused my move-in date delay. Then I came across Next Door through internet search. Paul(The owner) came out the second day to give me a written estimate and brought the samples. He was very professional. Educated me in the process and set my expectations right for a special order door. He also promised to expedite the installation once the door arrives. During ordering, drawing validations he was very clear and prompt on the communication. To my surprise the door came in a few days before target date. Him and his guy did the install in a few hours. Educated me on how to program/operate and setup all remotes and keypad for me. After a few days I found some errors on the opener panel. He personally came out and replaced all photo eye sensors and wires. However the issue came back again. While the opener was still functioning fine, there was an error report. I thought it was just a cosmetic issue since the door did not have any opening/closing issues. Even though I wasn't worried, it didn't satisfy him. He did more research and reached out to the Lift Master on why it was happening. Finally Liftmaster agreed that there was a known glitch that caused openers to report this error under cold weather. He ordered replacement control boards and came out again to replace them. It's all operating excellent. He went above and beyond what other vendors do. I am sure he lost a lot of his profits because it's 1+ hr. drive each way for him to come out from Elgin to Naperville. However he cared for the customer satisfaction over the margins. He truly stays behind what he sells/installs. I would hire him in again on any future needs without thinking twice about it. For your needs hire him with with a confidence. I am sure you will love his service. read more

One of my garage door springs had broke late evening during the week. I called Paul, and his team was able to be out the following morning! Paul was very easy to approach and he sure showed his can-do attitude. They were in and out very promptly, and very polite. Will definitely use these guys for all of my garage door needs in the future! After all, they are the best!! read more

These guys are the best. They've repaired both of my garage doors over the last few years and the work is first rate at a very fair price. This is a VETERAN-OWNED company, which is very important to me. Excellent service and both repairs were done in less than an hour. read more

Tried calling Next Door to fix my broken spring on my garage door but I got a recording saying the number was disconnected.

We had Next Door out last year on a recommendation to fix a broken spring. We called again this year as our door was acting up. Ray came out and was more than friendly and helpful. He gave us the options available and was more than Honest! Very professional and will always use and refer them! read more

Our garage door went out this morning. We called at 9:30 a.m. and were told the installer/technician would be here by 10:30 today. Unbelievable to get such fast and efficient response. Ray R was here at exactly 10:30. Amazing!! He was very polite, he started right away. When he was done, which obviously you can see he was rather quick at what he did, tells me he definitley knows what he's doing. All said and done, he explained everything to us and when he left we felt very confident. read more

Just had service performed by Ray of Next Door and it was better than expected. Not only did he perform the service very quickly, he made other suggestions that ultimately will save me time and money down the road. Thanks for the great service! read more

Excellent service and professionalism. I would highly recommend this company for it's exceptional customer service, workmanship, and timely service. I am happy with the services provided. read more

These guys were amazing. I would suggest them to anyone. They did an awesome job and very happy with the service and cost. 5 stars.

At 7:00 am I got a call from my tenant who decided to back out of the garage before the door was completely up. Yep, you guessed it, a real mess. After seeing the damage I called Next Door Inc. in the hopes that they could repair it. That afternoon when I got to the unit Paul had already done 80% of the work. I was stunned. Here I thought that the door would need replacing but he said, "you got lucky" the repair was nominal. Well I might have gotten lucky that the damage wasn't as bad as I thought, but I got extremely lucky to have found this company. I couldn't believe how fast and efficient he was. The price was more than fair and in less than a half hour I was on my way. I was so thrilled with the outcome that I had to write so that others would have the same. Thanks Paul. read more

Absolutely fantastic service!!! From my initial phone call, scheduling a late in the day, to having the right parts on the truck and even adding a keypad last minute these guys are good. Before calling them I looked up the replacement parts at the local big box store, I figured I'd get an estimate. it was within 35 bucks. In addition to fixing what was broke Paul lubricated both doors and did basic preventive maintenance on both doors. Bottom line, great local business, great service, great prices. I am an avid do-it-yourselfer, Paul had no problem with me asking question and explained everything he did and why. His patience was appreciated. Thanks again Paul!! read more

If you want great service, you need to call Next Door. They fixed my garage door that would not open, and also did many other adjustments to make it last longer. It is a big box garage door opener that we installed ourselves many years ago, but Next Door did not push a new system on to us. They went above and beyond service, and when we do need a new opener installed, we will definitely call them! read more

Great experience with company. Able to get appointment the next day. Very knowledgeable staff and reasonable prices. Highly recommend.

great customer service ! so very nice to work with paul has a great team of people and we would highly recommend him when any of our family or friends need a garge door and opener. he was recommmended by a family member and we were greatly satisfied. carl and carol hokenson west chicago il read more