I love the selection and service I receive at Cradle & Co. I found a 1 piece tuxedo for my infant…read moreson, for a wedding, which was so soft, was was able to nap in it AND look amazing in pics. They also have fantastic sales all the time, which they advertise on both Facebook and Instagram, so i'm always up to date. Let's also talk about the fashion... my kids have never looked better!

From the owner: Warm and welcoming local boutique and baby registry, offering a one-stop-shop for everything…read morebaby-related. From high chairs & strollers, to clothes & carriers.

It's been at the Promenade for a very long time. They have a huge selection of girls clothing…read more The prices are reasonable but most importantly the staff is very good.

Dresses are beautiful. Staff were somewhat unhelpful. Dress was missing a button. I had to ask if…read morethey had it anywhere, or another, and for a discount. Not very forthcoming with a way to fix it. Crummy. Another staff person eventually found it or another button randomly in a drawer. Worst part is- day of baptism: black security tag left inside dress! Wow. Explain that discomfort to a baby!! Tried to get it off. Impossible. BIG oversight by the store and a headache to deal with on the day of the baptism!

They have been going above and beyond to help customers exchange dresses due to cancellations…read morebecause of the pandemic! They will set up an appointment for you as they have to limit the number of people in the store. The staff wears a mask and sanitized the change room before we went in. Excellent service and beautiful dresses!

Two stars for merchandise selection for boys' formal wear. However, the service is practically…read morenon-existent. 3 people work in the store. One person walks around like a ghost and when she asks you something you don't even know she was talking to you, she doesn't look at you or actually speak with you. When I asked where the bow ties were, another lady just said "he put them somewhere", and proceeded to look away without a word. When paying, they don't even as much as make eye contact, forget a smile! Lady didn't say a word the whole time while ringing in my items, then stuck the receipt in the bag and handed it to me while talking to someone else. I totally get that owning/working in a high-end kids clothing store is a gold mine as parents like myself will endure the poor service in exchange for stylish clothing for our kids' special occasion. So they don't really have to try, I guess? However, imagine what a lovely review this could have been if I had experienced great customer service. Wouldn't that have made the owners/employees feel just a bit better???

From the owner: Formal and Casual for Boys and Teens. Boys suits, shirts, pants, shoes and casual. Sizes 2-20…read more Brands include Tallia, Marc NY, Michael Kors, Appaman, Mayoral, Nukutavake, Hugo Boss, Psycho Bunny and Emporio Armani.

I was helped by the assistant store manager and he was SO pleasant. I had to write a review for…read morehim. I came in to do a quick return and was a bit stressed from the chaos across the street at Wal-Mart where I was just shopping. When I entered the store, it was SO peaceful, he was SO friendly and it calmed my nerves because I was on the verge of a panic attack. I know it doesn't sound like much but in these days of uncertainty, conflict and stress, the little that staff, customers, patrons and member of the civilized public do goes a long way. Thank you!!!

Customer service was great. I was initially only there to collect a free leafs onesie (I'm not a…read morefan but hey if it's free I'm there!). I got it with no problems. Mary was very helpful and friendly and showed me around the store since I had told her it was my first time at Carter's. Honestly, I was a bit overwhelmed with all the baby items in the store. She showed me the staple items must haves, newborns, sale section (my fav), which had additional 50% off the red sticker price. I was definitely in heaven. Also got additional $10 off the entire purchase. What a steal!! I will definitely be back again. The prices were amazing and the outfits were super cute.

As an owner of a small business myself, I was absolutely appalled by the 'customer service' I…read morereceived at this store. Within a minute of entering the store and I was clearly on a mission to find a special occasion dress for my daughter, the owner/staff approached me with a pair of shoes in his hands, which apparently my two-year-old daughter (closely followed by my mum) had picked up from a shelf (she's TWO!) and sneered, "if these shoes were to get dirty, I can't sell them, you know?" I mean, seriously, if this is his attitude towards a children's clothing store, then maybe he's in the wrong business?!?! That snide and unnecessary remark was enough for me to turn my heels and vow to NEVER return. My mum shared with me afterward that she had gotten a similar cold-shoulder treatment from the same person when she last visited (sans grandchild). I would implore anyone who is planning on visiting this store to reconsider or risk having a terrible experience that will surely leave a bad taste in their mouth.

Absolutely awful service. Don't even consider going to the store. For the sake of all other folks,…read moredon't bother going there, and certainly don't give your money to rude, condescending cheats. I encountered on 2 separate occasions different staff, one male and one female. The female did not even greet us when we entered the store (we were the only customers in there) and spent her time browsing on the computer. She was visibly annoyed when we asked for her help. The male owner was pushy, rude, and snobbish. Long story short, we were lied to. We ordered a dress, after the male owner reassured that we could exchange or refund the dress if it did not fit. Upon the dress arriving (note: we had to call them, they did not call us) it unfortunately did not fit my child. Upon explaining politely what we had been told, the female owner scoffed at us and said absolutely no refunds. Her only suggestion was to pay to get it altered. What a scam. Hands down the worst, most appalling, and most offensive store I have ever been to. It does not deserve to be in Bayview Village, which I consider to be a high-end mall which prides itself on luxury and quality, which should be extended to their service as well.