Absolutely awful service. Don't even consider going to the store. For the sake of all other folks, don't bother going there, and certainly don't give your money to rude, condescending cheats.
I encountered on 2 separate occasions different staff, one male and one female. The female did not even greet us when we entered the store (we were the only customers in there) and spent her time browsing on the computer. She was visibly annoyed when we asked for her help. The male owner was pushy, rude, and snobbish.
Long story short, we were lied to. We ordered a dress, after the male owner reassured that we could exchange or refund the dress if it did not fit. Upon the dress arriving (note: we had to call them, they did not call us) it unfortunately did not fit my child. Upon explaining politely what we had been told, the female owner scoffed at us and said absolutely no refunds. Her only suggestion was to pay to get it altered. What a scam.
Hands down the worst, most appalling, and most offensive store I have ever been to. It does not deserve to be in Bayview Village, which I consider to be a high-end mall which prides itself on luxury and quality, which should be extended to their service as well. read more