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    Gap Factory

    2.2 (34 reviews)
    Open 11:00 am - 8:00 pm
    Updated over 3 months ago

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    Reviews With Photos

    Minelie A.

    Gap factory always has a great service even though the line was too long and they were short staffed but it didn't make me to remove stars or not give them a great review. They are understaffed and but this store is always very clean and neat. Its well stocked and they have a great selection of quality products for what you pay. I love how they are arranging from S to XXL. Its never been a dull moment in this store and i always feel welcome. The store runs smoothly even though the waiting line is too long. I love how this location is close by to parking lot and its always my first stop of the day when im here.

    An Thien T.

    Well air-conditioned; perfect for spring and summer shopping in California. Definitely lots of great sale deals! Located at the edge of the outlet. You'll have to trek through the outlet to get here if you enter from a different side. The shelves were neatly stocked so it was easy to browse around! Employees are typically more busy at the cash register than on the floor, so we didn't get much personal assistance. Even though there was a lot of manpower at the cash register, the line was piling up and moved slowly :/

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    1 month ago

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    6 months ago

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    4 months ago

    Helpful 1
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    Photo of Minelie A.
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    1 year ago

    Helpful 24
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    1 year ago

    Helpful 1
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    6 months ago

    Cashier guy left the clothing security tag on the sweater. Super frustrating and that guy needs to do his job better, super unacceptable.

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    1 year ago

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    7 years ago

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    8 years ago

    Helpful 1
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    2 years ago

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    6 years ago

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    2 years ago

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    8 years ago

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    5 years ago

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    4 years ago

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    4 years ago

    Sent me a wrong item and made me go through hell to get my money back. Will NEVER shop with them again!!!

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    4 years ago

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    5 years ago

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    6 years ago

    I was talking on the phone and the employee hung up on me. The call didn't drop. How rude. This is why I never shop here!

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    6 years ago

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    8 years ago

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    9 years ago

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    4 years ago

    They stole my credit card info, when I placed an order at the Outlet of Orange for pick up. Beware...

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    7 years ago

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    4 years ago

    One of the items I ordered on NOVEMBER 30, 2021 was NEVER delivered. I've reached out to customer service SEVERAL times. No response!

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    Photo of Bonnie G.
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    7 years ago

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    9 years ago

    I love this story. I have spent hundreds of dollars there on high-quality clothing at ridiculously cheap prices. I'll be back soon.

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    5 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    9 years ago

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    8 years ago

    Don't order online, could care less about getting you product in adequate time, unless you pay extra.

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    Ask the Community - Gap Factory

    Review Highlights - Gap Factory

    The person who helped us at checkout (Victor I believe his name was?) was very patient with my wife as she looked up her Gap card & coupons and Gap cash.

    Mentioned in 2 reviews

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    Gap Factory - womenscloth - Updated May 2026

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