The staff is amazing and consistently accommodating. Unfortunately, I cannot say the same about the manager. He seems to rely heavily on the hotel's reputation from 20 years ago rather than focusing on today's guest experience. His approach often comes across as outdated, with comments that begin with phrases like, "Back in my day..." or "It was better when we..." Past success is valuable, but it shouldn't replace a commitment to continuous improvement. It may be time to focus less on how things used to be and more on delivering the level of customer service that guests expect today. read more

Situated within the Gansevoort Hotel, the Gansevoort Rooftop stands as one of the most iconic rooftop bars and restaurants in New York City. The restaurant is relatively small but offers ample seating along with both indoor and outdoor dining options. Additionally, there is a rooftop pool. You can savor a delightful meal while taking in the stunning views of the city. We relished some exquisite sushi rolls. The service and the beverages were both exceptional. read more

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Rooftop bar of the Gansevoort Hotel in Meatpacking. Great view, cool vibes, close to the pool, but uber hot and sun was all in the eyes for the seated section of a dinner spot. Could've used better shading at 5p on a sunny day, hard to see during the dinner depending on where you were seated. Live music that day which made it a bit harder to hear the conversations. Fruity drinks, and some drinks were out of stock on the menu, forced the guys to change things up. Water provided had stuff in it (not sure what, but they changed out all the glasses for us). Sushi was ok, the oysters a bit on the small side (East Coast?), with no cocktail sauce. Burrata on toast was good, though. Service was good, generally - small area for the server so she came back to us relatively frequently. Busy, too - we were lucky that we came early and could get a seat - later it was busy and no spare seats to be seen (folks waiting). Elevator is keyed by the doorman (since it's also a hotel). read more

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Warning if you're booking a daybed: screenshot exactly what your package includes beforehand. We had to repeatedly show staff their own advertised inclusions and advocate for what we had already paid for. For a premium experience booked in advance, this was incredibly disappointing. When we arrived, someone else was sitting on our reserved daybed and it hadn't been prepared at all. It took about 30 minutes to receive the champagne included in our package, and we had to pull up the package details ourselves after staff argued that we would not receive a bottle of champagne. The package advertised hats, sunscreen, champagne, waters, and an amenity bag, but the hats and sunscreen weren't available and the bag and waters wasn't provided until well into our reservation. read more

My partner got a dish with Parmesan cheese back in June here. The cheese was virtually tasteless. He wondered why it had no Parmesan cheese taste at all and kept adding more, in vain. Now it's September. He's been EXTREMELY sick, even missing days of work. He was eventually diagnosed with Norovirus. It recurred in early August. Nightmare, round two. We have gone over this again and again...and this is the only meal that was out of the ordinary for us during the week. Gratefully, his nephew and I did not get a pasta dish. At first, we thought, how could someone get Norovirus from pasta with Parmesan cheese? Then I did some Googling. This is exactly what he experienced after having the pasta dish here! The symptoms line up. Also, he booked dinner here for my birthday on June 12 a couple weeks before we came with his nephew and we were told they weren't serving dinner any longer at that hour (we had seen a show before) but that we could have drinks. Who accepts a review on OpenTable for only drinks? It really was a thud moment on my birthday. Another stumble by this establishment. We ended up going around the street to Meduza, who saved the day with lovely ambiance, great service and a top notch dining experience. Should we ever return to the Gansevoort Rooftop, I assure you it will only be for drinks. read more

Gansevoort Rooftop - Lounges Near Me - New York, New York

I would absolutely not recommend hosting a party here or honestly giving them any business. My friends and I reserved the space for 200 people and they refused to let most people up, even though it wasn't very crowded. This was the coldest night of the year (feels like -16 degrees) and they asked people to go to the outdoor heated roof area to make room to let people up. What establishment in good faith will make people go outside in that weather? There was literally an extreme cold warning in effect. Additionally, every person we spoke to was extremely rude and condescending. As a group of young women we were made to feel extremely uncomfortable. I really would not recommend this place. And for context - Chris (our main point of contact) texted us "We have free Coat check for everyone tonight and we will not be holding anyone online. We will let folks in right away." Here is a picture of the line downstairs where they refused to let anyone up and also made people stand outside in the freezing cold. I'm really not one to write reviews but this was absolutely ridiculous. read more

Gansevoort Rooftop - Lounges Near Me - New York, New York

Lauren was FANTASTIC!!!! We had such an enchanting experience at the gansevoort. The view- 10/10. Vibes were 10000/10. And last but certainly not least, the service from Lauren... 100000/10 she is a QUEEN!!!!! If you haven't been here, you should go ASAP! Thank you so much for an incredible experience read more

Absolutely the worst dining experience I've ever had. It took 1.5 hours to get the food, it came out cold and looked disgusting. We were very upset and said we are leaving. They still made us pay for our drinks. Also the whole place had blazing sun, there are no curtains and the only shady spots were marked Reserved. The restaurant was completely empty the whole time. I wonder why?? Terrible! read more

We were staying at the hotel with no dinner plans and the amazing hostess Bella was a great help! We chatted, she showed us to the bar for some drinks and then was able to squeeze our group in for dinner! A star hostess, the food, service, and ambiance were great too, the roof is great for cocktails! read more

This spot has beautiful views. Went up around golden hour with no wait or reservation. Got some bar stools by the back patio and got to enjoy the sun set over the Hudson and enjoy the breeze. Drinks were just okay - not very strong and filled with ice. We didn't order any specialty cocktails from the menu, just regular drinks. Overall a good experience if you aren't expecting top tier food or drinks. read more

Asma took care of us tonight and she was INCREDIBLE! My fiance and I celebrated my 31st birthday and the food, drinks and atmosphere were nothing short of spectacular. Asma was so sweet, attentive, and efficient! Best dining experience in a long time, will definitely be coming back. read more

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A slice of Heaven at the Gansevoort Hotel Rooftop bar & pool. Comfortable seating & beautiful views. Pool service was a little slow but overall my experience was delightful. read more

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Stunning rooftop, great service and exceptional drinks !! I would recommend this place to everyone !! Truly one of my favorite places. The food is alright, but drinks are great read more

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My girl friend and I wanted to stop by a hotel lounge/bar before heading out to our typical spot on a Friday night. Glad we stopped by to check out what the Gansevoort has been up to. There's a little coffee/cocktail waiting area in the lobby when you first walk in. We headed to the roof to grab a cocktail and decided to stay inside. The view is great if you choose to sit outside. The sitting area inside is pretty small with two large tables, back wall sofa seating, bar seating, and small tables for two people. Our service was excellent! He was so funny and kind. Our hipsters was very nice too. My friend got an espresso martini and she loved it. I got the sex & flowers cocktail and it's so sweet and tasty. I'm the type of person who loves fruity cocktails and juice. So I recommend that if you also love juice and fruit flavors. The cocktail was very beautiful and bubbly. Both of our drinks were strong. read more

Gansevoort Rooftop - Sex & Flowers - Lounges Near Me - New York, New York

My husband hosted my 30th birthday party at the Gansevoort Rooftop and it was amazing. The service was quick, the staff were friendly, and they made sure that my night was perfect. I want to give a special shoutout to Lauren, who truly went above and beyond to make sure that the event ran smoothly! The drinks were delicious, and while we did not eat the evening of my party, every time I've ever dined at the rooftop its been delicious (shoutout to chef!) Would highly recommend Gansevoort Rooftop and I look forward to coming back again to wine & dine! read more

Gansevoort Rooftop - Lounges Near Me - New York, New York

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Horrible food, horrible drinks, horrible service. Cool view. Don't bother. It's horrible!! read more

Gansevoort Rooftop - a view of a city at night - Lounges Near Me - New York, New York

Great space for a company gathering. The hors d'oeuvres were solid and new things came out regularly. Bartenders were friendly! The view of the city was absolutely stunning! read more

Previously known as the gansevoort rooftop??Came here for drinks after buddakan dinner. Love the ambiance, not too crowded. Drinks were good and service was great. Been here several years ago but definitely not as packed as I remember. Still great views for this area. Might come back. No lines for Saturday night. Trust. read more

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So here's the deal the views are great and second to none the service is.. well... none. The waitress took forever to come back each time it felt like a decade just to get a glass of water. She was sweet but tried to scam us (I was with my financial/wall street friends) so there was no scamming possible for us! She tried to tell us a big bottle of rose would be cheaper than two small ones. We insisted we wanted the two instead and she kept bringing the large bottle....acting like it was our fault not being clear what we wanted. Disappointing to say the least- a very drawn out afternoon.... read more

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If you're looking for the ultimate NYC views and vibes look no further! Staff couldn't be more lovely, big shout to gorgeous Grace (long blonde hair), she was so accommodating and friendly - absolutely made our experience! read more

Gorgeous rooftop! My friend and I came for an event in the evening, and I love the green room aesthetic. The view near the pool was also beautiful. I would definitely recommend coming around sunset read more

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Rooftop is amazing facility. The rooftop looks at lower west side (Hudson River and Jersey) and lower manhattan as well (world trade center). The manager (Nino) is doing an excellent job. He is very professional and attentive. He gave us a tour to the place and recommended few drinks that were delicious. We loved the sushi bar as well. Now the place with its new management and staff has more potential for success. Best luck. read more

One word: whack. Girl in the front says "it'll be a few minutes"....waited 45 minutes for the rooftop, for them to allow only the girls in my group to the top....only for them to tell me the place is completely empty and leave in 5 minutes. One of the wackest places I've seen in my years of life, please go somewhere else and enjoy your time with your friends. The bar at the bottom is great, I loved it there. read more

Great rooftop to smoke a cig. Service and drinks were overpriced and slow. 6:10 for me.

Please don't come here for views. The view of water and the meatpacking district isn't much in comparison to other NY rooftops but they obviously can't control that. The bartender was one of the most obnoxious and rude people I've ever encountered. She was upset about even having to make your drink nevermind being friendly. The outdoor balcony space is a little tight and although they have several signs that say no smoking people were still smoking out there and no one was around to enforce the policy. read more

Gansevoort Rooftop - Rooftop View - Lounges Near Me - New York, New York

Our new season intro conference was held here. The exquisiteness is by far top notch boutique vibes! The special curated mix of colorful art & techy room upgrades were appreciated. Each room has a Lululemon mirror you can connect to wifi & choose your activity of choice. I chose dance & loved it. I loved my room, with the great view of the nyc meat packing area. The shops in this area are luxury! The team were attentive & kind. We had meetings all day here........on the rooftop then the unforgettable sunset happened . We closed the night out with light bites, drinks, & a DJ. The light bites were good: chicken sliders were so good yet spicy yet a great spicy. Hor douvres were great bites. It was an elevated experience! Bravo, wonderful conference experience as our team danced the night away! read more

Linnet an absolute expert in her field. Goddess divine made my night with her wonderful service and beautiful smile. Can't wait to come back here. Go Linnet! read more

Went for lunch and stayed for dinner too. Brilliant night. Chic bar and fantastic views. Great atmosphere and delicious food and drink. Cannot rate highly enough the service we received from DONNY. He went above and beyond for us and we had a fantastic time on the rooftop. read more

Trashy. And more trashy. People drunk before 6pm. Sloppy, spilling drinks, throwing up everywhere. And this was on a Saturday. Not. Holding. Their. Liquor. Came with a friend. Was completely disgusted. Drinks & space amazing. Clientele was disgusting. Will never come back. read more

Service is absolutely horrendous. My wife and I came here on a Saturday night after dinner for a drink. It took about 15 minutes for a waitress to come to take our order, despite the place being nearly empty. Another 15 minutes pass, and we still haven't gotten our drinks. The whole time our waitress is standing next to the bar on her phone. She finally comes over again and asks what we ordered because she forgot! Another 10 minutes pass and we decide to leave because we're so fed up. On the way out, the waitress has the nerve to give us attitude about leaving! I have not had worse service or a worse experience at a bar in all of New York. If you're willing to pay $26 for a cocktail, there are literally thousands of other places you can go in NYC that will treat you better. I wish I could give this place negative stars, because 1 star is at least 1 star too high. The two stars that this place has is very generous. read more