They need to improve everything. Lack of everything honestly, plus the offer they gave me was just…read moreridiculous. Lazy, unorganized, and unprofessional

Honestly one of the best places in town, If you were looking for a chances are they have it.read more

Pretty cool store! This was my first time in one. I e seen them before but never went in…read more They sell a lot of records, DVD's, books and more. It appears as though you can sell your items or trade them. My daughter bought two comic books. I just looked around although I saw a record I wanted. I have 5 that I've bought since being in TX. That's enough lol!

This review is mostly a copy of another review of a different location for this exact same chain…read morestore. As a bit of a lifelong closeted fantasy and pop culture fan, I love that this store has come along. I just wish it had been around when I was a teen. This store (and any location, really) is fully loaded. I'm going to let this review be taken over by a huge list here that still doesn't capture everything. - tarot and oracle decks and books - spellbooks, metaphysical, witchcraft, runes - goblets, mugs, candles, sage, palo santo, incense, wind chimes, crystals - buttons, pins, keychains, jewelry, stickers - vinyl and CDs, used and new, and players - musical instruments (ukuleles, guitars, and more) - t-shirts, hats, backpacks, and socks - pop toys, squish mallows, stuffed animals - audio books and movie DVDs - majority of the store is books of all kinds - always worth a look at the clearance section - puzzles, board games, tabletop trading card games like MTG and Pokemon - children's toys, Legos, Nerf, action figures - calendars, planners, journals, inspirational wall hangings - manga, anime, comics (DC, Marvel, and more) - video games for all systems current and past - Fred and Kikkerland knickknacks - mystery mini boxes, pouches, gaccha collectibles - antique/linen postcards - fantasy dragon and fairy statues - fandom specific collectibles (Harry Potter, Disney, and more) The store seems in constant disarray simply from the fact that there is so much variety. Literally nothing is fully alphabetized, and asking someone to look up an item you're searching for is mostly pointless beyond them being able to tell you it's most likely "somewhere" in the store. This is my biggest gripe here. However, if you're accustomed to searching through piles of random objects at places like thrift stores and secondhand stores, you may enjoy going on the hunt at this store too. They buy an array of pre-owned items here too. But worth noting that if you sell here in the morning then realize you forgot something and come back, they will not buy from you again in the same day. They lose stars for that inconvenience factor, too. I would imagine that based on need, they will buy anything that they would sell. I've personally sold Magic the Gathering cards here before. Value given in store credit is higher than cash, but be prepared to feel ripped off either way. Prices on used items are decent, but on new it can often be huge compared to buying online ($60 vs $35 in one instance). This is otherwise a great store to burn time in reading and browsing.

I wish our (Loveland, CO) B&N was this big. I stopped by the "Current Affairs" racks and was…read morefascinated to see that the shelves are stocked entirely differently than my local B&N. Yes, there is some overlap, but not much. If "what sells" is guiding the stocking of each store, it reveals that the good people of Lubbock have a lot more common sense. Let's just say that Thomas Sowell isn't a big seller where I live.

The staff at checkout was very friendly. I didn't see many staff members when I was in the store…read more There was a wide variety of different types of books with all different prices. They have a Starbucks inside with seating all around. It's always very busy since it's connected to the mall.

The employees were absolutely amazing, I found everything I'd had wanted and just had an amazing…read moretime here :)) Plus one of the cashiers opened up one of the mystery things I got with me cause she liked the game it was from, she was nice, all the employees were! I had a real nice time shopping here :DD

Olivia and another sales associate (who looked like Harley Quinn with her hair and make-up) were…read moreextremely helpful in helping us find BTS merch. They seemed as excited as my daughter was about buying some BTS stuff, and Olivia immediately took us to the section and pointed out the new arrivals to us. "Harley Quinn" asked my daughter who her bias was, had she seen the new video, what was her favorite song, etc. - which I could tell made my daughter feel really special and happy. My daughter talked about the sales girls quite a bit after we left the store, so they made a big impression on her! And on me, too!

Mardel is much like Hobby Lobby - they just sell more varieties of predominantly Christian goods…read more The Mardel #14 store was quite large. I haven't been back to it in a long while. It was also tidy and clean. I purchased a decorative gold-framed picture of a bee ($16.23). Bees are so cool. The frame, like many items, was on sale at 40% off. Knocked off a star due to many employees stocking items, but never stopping to ask if I needed assistance, smiling at us, etc. Hannah, our cashier, was extremely friendly and efficient on 4.12.2025. I'm a fan.

I love this place! They have a great variety, the staff is always pleasant and professional. I…read moreusually find more than I need when I go. Lol I will definitely be a return patron.

What a gem! Any LEGO lover will enjoy this store. Tons of amazing LEGO displays, a huge minifigure…read moreselection (you can even make your own), and plenty of space to build and create. They offer birthday parties, STEM, robotics, and events. Staff were very helpful. You can buy new LEGO or trade and sell old pieces at fair prices. My son loved it--highly recommend!

I understand why they are going out of business, no customer service at all,…read moreemployee I spoke with did not even know the managers name. I had a terrible experience with a assistance manager and wanted the real managers name.

I came in with a return, 3 actually, and they were clearance items, I wasn't aware with their…read morepolicy of all sales being final on clearance items, I should of asked when u purchased in the first place, there was no signage, so it didn't cross my mind to double check, I want to recognize the young lady who helped me,and the manager Orlando, made this return for me even due to my negligence, so I truly thank him for doing yhus for me, and now I kniw for next time.

I was very upset with AT&T, ready to cancel all service. Chris, the manager, Damian and Kenneth…read moreworked diligently to find a resolution for my frustrating situation. After 3 1/2 hour with customer care it was resolve. Get professionalism, courtesy and patience. Stop by and get to meet great people.

I would not recommend this location at all. AT&T's customer service has gone significantly downhill…read moreover the past ten years but the level of 'I can't be bothered' by the manager, Chris, is next level. Little to no concern about much other than getting a sale. Did not listen to needs despite me asking questions for understanding. Did not offer solutions unless I specifically asked. I was not made aware that what he initially promised wasn't feasible or reasonable and I was misguided into a purchase without relevant facts. I will be looking for service elsewhere, due to my interactions with Chris. Which is sad, because myself and my family have had service with at&t for over ten years.