I can't say enough good things about this location. Not only do they have the best selection of games of any of the Gamestops in the city, but their customer service and the friendliness and accommodating nature of the employees really outshines the others as well (some of them vastly). Every time I've visited, the staff members have stopped to talk with me about games in general and advise me about particular games and series they have in stock or anticipate getting. Even when they're busy, they find time to be friendly and helpful. They are very knowledgeable and, equally as importantly, it's been a long, long time since any Gamestop here or in the DFW area has made me feel like a valued customer on an individual basis and it means a lot to me that they do. Y'all keep up the good work and I'll keep coming in! read more

Two stars only because it's close by to my house so I don't drive very far. What annoys me is the store hours are posted and yet it isn't open. I hate this location.. read more

I'm a casual gamer. I honestly don't know alot outside of the Up-Down-Up-Down-Left-Right-Left-Right stuff. I swung by because I was given Rockbank instruments but no game. I went in and had a hard time getting somebody to give me straight answer on the best RockBand game to buy. Because they were no help, I was adventurous and decide to buy the cheapest one I could to piss them off. $3 later and my job was done, I left and don't plan on going back. read more

I. HATE. THIS. PLACE. Gamestop is generally an unpleasant shopping experience, but this place really is truly awful. Since I started shopping here, I've bought "new" games with scratches on them, gone home with empty game boxes, been turned down for a refund when I returned a game not an hour after I purchased it, and--this one really takes the cake--was forced to wait outside for two hours while waiting for Smash Bros. Brawl to be released last March. At midnight. In the cold. Without a jacket. Watching the employees standing around inside laughing and having a grand old time. I swore then that I would never go to a Gamestop ever again. Unfortunately, they're still the best place to go for those rare, obscure games, but typically I just order from eBay or Amazon for that. I refuse to give this glorified pawn shop any more of my money. Honestly, any other place is better--Best Buy, Hastings, and even Wal-Mart is better than this place. Only go here if you can't find a game you want anywhere else. read more

The staff here is so kind and helpful!! I came here last minute and they helped direct me to what I needed!

I've had varied experience from gamestop. Several years ago I my daughter had moved out and I wanted to get a used game cube to play the games I already had. The guy tried to sell me the wii which I couldn't afford and was rude when I told him I only wanted the cube. He went in the back and brought out a used unit in the box. And its my fault for not opening it up and looking at it. This was a really hard used unit. Since I didn't use it often it took me a while to realize it only worked with a couple of my games. I got my revenge when I turned it in to buy a wii a year or two later. But this time the clerk was super nice and very knowledgeable. My only complaint was I didn't know how much I was getting for my trade in on my ds games until I saw my receipt. Some of them I would not have let go if I had realized I was only getting a buck or two. read more

Gamestop has really come a long ways in the last four years with its customer service. I used dislike shopping at any gamestop here I felt like I was getting ripped off. However things have changed, and they seem like a more respectable place to shop for games. I really do like their power up rewards programs, midnight launch parties. I am a true gamer here and have really good experiences with their sales team. You just have to do your research and know what you are purchasing before you head in there. You tell exactly what you are looking for and wanting and they should have it. I am a true gamer, and I will say I will be getting the PS4 from Gamestop. read more