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    Gamestop

    3.2 (12 reviews)
    Open 11:00 am - 6:00 pm

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    6 years ago

    Bought a Xbox, control and some games from them and they were amazing help! They really take care of you and had some great deals.

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    GameStop

    GameStop

    2.4(12 reviews)
    4.9 mi
    $$

    an embolden employee (Kaitlin) asked me if my dog was a service dog. I said no and she told me to…read moretake my dog outside because she is not a service dog even though I have brought my dog to this locations dozens of times before. Told her i would take my business elsewhere. what a joke

    Ever since GameStop announced it was restructuring their operations after going bankrupt, If I…read moreremember correctly. But ever since then, they've(GameStop) turned into a version of themselves that's not worth supporting anymore. This is my location for the last 20 years roughly. So I ABSOLUTELY know what's going on here. All sorts of things are different now and just feel either more difficult or more disappointing. From the lack of Games, they've taken away all the Used Games besides the current gen or used current gen. Then they've stocked their shelves with more Comic, Video Game or popular products like Funko POP! Figures. They have gotten better about trading in games when it comes to protecting the consumer and their own business. But at the same time, still offer the LOWEST amount for your Trade-In's. (advice; there's actually a considerable amount of Really Good Game stores in the surrounding SLC areas that will give you a better amount for your Trades. GameChangerz, Numbskull, Gamers Asylum, Minus World, Retro Game Vault, etc.) Then they demand the oddest things now when it comes to trading in Consoles. Having every single little string, tie, cord, cover, etc or they won't accept the Console. Very frustrating. They still have basic rules that help them prevent any faulty or fraudulent Consoles. But now have taken it to another extreme level. Then there's the Rewards Points system that used to be able to use on just about anything that GameStop sold. Now you can only used the points in store on a game that's already released and on their shelves. You now can't use the points for gift cards, or PS, Xbox, or Nintendo online purchases, or games. Unless you have redeemed your points for Online Only. But then you can only use those points for only the items offered on the GameStop website. And you can't bundle them, like if you had your $5 web coupon and you had a Redeemable Points coupon. Just dumb. These little things can make ppl want to come back. But corporate just doesn't care it seems now. And customer service. It feels like they're not trying anymore to please the customers. Now I do understand sometimes, simply because the customer has become an A-Hole. But I mean the whole thing to make you feel welcome, talk games, or experiences with the customers. Little things that make you feel like you're at home. Just not there now. Because of everything in general, I order games from either Online(Amazon, Best Buy, or Target) and Amazon if I need accessories, etc. And I only trade in at other Game Stores. I very rarely go inside GameStop locations now. But every time I do, I seem to have a bad experience. If GameStop is going to keep trying to survive, their CEO needs to get customer feedback, and go see these locations first hand. Maybe, just maybe they can turn around the in-store experience again.

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    Gamestop - electronics - Updated May 2026

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