This shop is fantastic. The staff is always helpful, friendly, and accommodating, whether I'm…read morebrowsing in person or ordering online. Their website is easy to use and makes finding what I need simple. Every employee I've interacted with has gone out of their way to make sure I had a great experience. Easily the best local game store around!

This review applies strictly to their online ordering process. I placed multiple orders for cards,…read moreand in both cases they were unable to fulfill the order--either partially or entirely. Based on my experience, I would treat their listed online inventory with caution and avoid assuming that everything you add to your cart will actually be available. When it comes to online purchases, this store has struggled to deliver reliability in my interactions. To their credit, the staff did make an effort to address the issue by offering options to help make things right, and their customer service throughout the process was genuinely good. That said, if you're shopping in person, it's as solid a place as any to pick up cards.

This place is a hidden gem on Center Street in Provo! I'm glad I got to support a local business…read morerather than GameStop haha. Chris was super helpful in helping me get a new PSP battery, and let me try out an opened battery to see if my PSP even still worked! I also got credit for selling them an old game, which I got to use immediately towards the new battery. I would definitely recommend coming here for games, consoles, etc.

The owner/worker was knowledgeable and friendly. Great service, and I was pleasantly surprised at…read morethe selection! Definitely recommend!

Very professional game store and have an online card system to purchase singles. Friendly and…read morehelpful

Their tournaments do not reliably happen. They do have a big selection of 10 cent cards for people…read moretrying to complete collections for mtg. This makes it significantly cheaper when you are creating cubes. The staff is helpful. The prices are a little higher than they should be. They definitely do participate in price gouging their customers. Unfortunately that is pretty normal for the industry. They have an ok selection of rares and a poor following for magic so if you come in at the beginning of a set there is a decent chance of you being able to buy the singles you are looking for. They have a great selection of board games too.

Arrived for a group event on a Friday night. It was busy but the staff was helpful and friendly and…read moregot me situated right away. It is easy to miss, just enter the strip mall area at the address given and then you'll see it. The space is super nice inside. Glowing green LED strips illuminate nice seats in a clean and open gaming area. Three large room-scale VR setups take up the rest of the space. The system will lock you out instantly when you run out of time so be sure to clear your logins and stream keys before that happens. Overall recommended!

I messaged about a gaming chair, he told me come anytime before 9. I get there around 330 and its…read morenot open. So I text him and he was very unprofessional and very rude. Reason why your ratings are low. Silly goose, tomorrow's a new day and there's 500 other chairs available.

I wanted to look at options for games and they absolutely delivered. So many options of games to…read morelook through, and I personally loved the amount of dice to look through. You can get snacks or crafted drinks while hanging out playing whatever games. Many tables and space. My ultimate favorite part about this place is that you can rent a game to take home to try before committing to purchasing a $40 niche game. Very worth the adventure.

It's a quaint little place I'd be back to visit if I lived in the area. Staff was friendly and…read moreknowledgeable. It wasn't clear if the cafe was open or not when we were there, or maybe I missed an hour's/how to order sign

They moved the curbside pickup to the curb.... Makes sense except that they numbered it backwards…read moreso that you have to drive the wrong direction for your pickup. So now there is a tesla on the wrong side of the road parked incorrectly and myself going the right way and we all look like idiots.

Bought a computer from Best buy last year. I've had severe problems with this. It freezes up making…read morea horrible noise like it's looping a final tone no matter what I do. I've taken it back to Best buy on multiple occasions. I bought the protection plan and they can't do anything about it. Do not buy a computer from Best buy. They will not honor their service agreement.

an embolden employee (Kaitlin) asked me if my dog was a service dog. I said no and she told me to…read moretake my dog outside because she is not a service dog even though I have brought my dog to this locations dozens of times before. Told her i would take my business elsewhere. what a joke

Ever since GameStop announced it was restructuring their operations after going bankrupt, If I…read moreremember correctly. But ever since then, they've(GameStop) turned into a version of themselves that's not worth supporting anymore. This is my location for the last 20 years roughly. So I ABSOLUTELY know what's going on here. All sorts of things are different now and just feel either more difficult or more disappointing. From the lack of Games, they've taken away all the Used Games besides the current gen or used current gen. Then they've stocked their shelves with more Comic, Video Game or popular products like Funko POP! Figures. They have gotten better about trading in games when it comes to protecting the consumer and their own business. But at the same time, still offer the LOWEST amount for your Trade-In's. (advice; there's actually a considerable amount of Really Good Game stores in the surrounding SLC areas that will give you a better amount for your Trades. GameChangerz, Numbskull, Gamers Asylum, Minus World, Retro Game Vault, etc.) Then they demand the oddest things now when it comes to trading in Consoles. Having every single little string, tie, cord, cover, etc or they won't accept the Console. Very frustrating. They still have basic rules that help them prevent any faulty or fraudulent Consoles. But now have taken it to another extreme level. Then there's the Rewards Points system that used to be able to use on just about anything that GameStop sold. Now you can only used the points in store on a game that's already released and on their shelves. You now can't use the points for gift cards, or PS, Xbox, or Nintendo online purchases, or games. Unless you have redeemed your points for Online Only. But then you can only use those points for only the items offered on the GameStop website. And you can't bundle them, like if you had your $5 web coupon and you had a Redeemable Points coupon. Just dumb. These little things can make ppl want to come back. But corporate just doesn't care it seems now. And customer service. It feels like they're not trying anymore to please the customers. Now I do understand sometimes, simply because the customer has become an A-Hole. But I mean the whole thing to make you feel welcome, talk games, or experiences with the customers. Little things that make you feel like you're at home. Just not there now. Because of everything in general, I order games from either Online(Amazon, Best Buy, or Target) and Amazon if I need accessories, etc. And I only trade in at other Game Stores. I very rarely go inside GameStop locations now. But every time I do, I seem to have a bad experience. If GameStop is going to keep trying to survive, their CEO needs to get customer feedback, and go see these locations first hand. Maybe, just maybe they can turn around the in-store experience again.

People who work there are pretty chill. Deals are pretty dope too. I've bought all my headsets from…read morehere and they've all been high quality. Especially useful for games that take advantage of surround sound design

I will never come back to this place again they have lazy workers I got a game here and they gave…read moremy a broken game that didn't even work I will never go here again so I'm just saying be careful what you buy here cause they might give you something broken they don't even care if is Damaged or not.

If you've never shopped here, you must! Books, toys, games, scooters, you name it, they have it!…read moreThis is really such a fun store. Kids love it. Did I mention they wrap gifts for free? Red wrapping is free, any other colors you choose are a fee of $1. You have to wait a bit, luckily when I came there were 3 employees & no other customers, so the wrapping didn't take super long. The value of these things are not any lower or higher than what you would find anywhere else, so def stop by when you don't know what to buy for your nephew's bday party! Haha. I'll give it 4 stars bc they don't have a bathroom.

Really cool you store. They truly have something for everyone. From baby toys, to collectibles,…read moreto some of the largest Lego sets you can find. I really like that they have a small section with a wooden train track set up that little kids can play with. The employees are also very friendly everytime I've come. However, come with a full wallet, because this store is PRICEY. Anything larger than a hot wheels car is gonna set you back quite a bit.