This place is a hidden gem on Center Street in Provo! I'm glad I got to support a local business…read morerather than GameStop haha. Chris was super helpful in helping me get a new PSP battery, and let me try out an opened battery to see if my PSP even still worked! I also got credit for selling them an old game, which I got to use immediately towards the new battery. I would definitely recommend coming here for games, consoles, etc.

The owner/worker was knowledgeable and friendly. Great service, and I was pleasantly surprised at…read morethe selection! Definitely recommend!

Very professional game store and have an online card system to purchase singles. Friendly and…read morehelpful

Their tournaments do not reliably happen. They do have a big selection of 10 cent cards for people…read moretrying to complete collections for mtg. This makes it significantly cheaper when you are creating cubes. The staff is helpful. The prices are a little higher than they should be. They definitely do participate in price gouging their customers. Unfortunately that is pretty normal for the industry. They have an ok selection of rares and a poor following for magic so if you come in at the beginning of a set there is a decent chance of you being able to buy the singles you are looking for. They have a great selection of board games too.

I messaged about a gaming chair, he told me come anytime before 9. I get there around 330 and its…read morenot open. So I text him and he was very unprofessional and very rude. Reason why your ratings are low. Silly goose, tomorrow's a new day and there's 500 other chairs available.

Very clean and fun for a group of friends to hang out. Was really quiet which made it a little…read moreweird. Doesn't seem like all the computers are reliable.

In a nut shell, Game Haven is a phenomenal, local business and community…read more This store has just about everything a nerd could want. If you want to find people to play Pokémon or Yu-Gi-Oh with, every Saturday they have tournaments. You like magic cards, there is almost always someone in the store playing magic but every Friday they always have some magic event happening. You like painting figurines and playing war hammer, they have a section set up for you and every Monday is night where people come to paint there figurines. Outside of this they have a great cafe. They have your standard coffees but my favorite thing is they have a ever changing specialty drinks special that changes season to season or if their is a big nerdy event happening. On of my favorite drinks I had was when they made drinks inspired by and to celebrated "Detective Pikachu". The biggest item for me this store offers is their board games. They have a ton of demos you can play in the store and cafe or rent to take home. Every Tuesday night and Sunday their is a community that comes together to play some board games. If their is a game you want to play and not sure you want to buy it yet, come to these events. If you go often enough and I am sure someone will bring your game in and you will get to play it. For me, these events are like a midweek Christmas, always looking forward to them. As for their events, what I have said does not even scratch the surface. Game Have always seems to have something coming down the pipeline. They have Mini-Cons, Halloween events, psychic and fortune-telling events and so so much more. They support local vendors and artists and just as a ridiculously amazing community. Not to get to personal but Game Haven's community is very inviting and accepting. From their customers, to their employees, to the owner himself. I was very anti-social and depressed a few years ago but Game Havens community accepted me, and I have met some outstanding people and made some life long friendships. A lot of these events have been suspended due to the pandemic but once everything is over, I encourage you to come to this location if this is a community you want to be a part of. Come to one of the events, have a cup of coffee or tea, sit down and as long as you come with a positive outlook and are understanding and respectful, you will have a fun and outstanding time that you will not soon forget!

I wanted to look at options for games and they absolutely delivered. So many options of games to…read morelook through, and I personally loved the amount of dice to look through. You can get snacks or crafted drinks while hanging out playing whatever games. Many tables and space. My ultimate favorite part about this place is that you can rent a game to take home to try before committing to purchasing a $40 niche game. Very worth the adventure.

They moved the curbside pickup to the curb.... Makes sense except that they numbered it backwards…read moreso that you have to drive the wrong direction for your pickup. So now there is a tesla on the wrong side of the road parked incorrectly and myself going the right way and we all look like idiots.

Bought a computer from Best buy last year. I've had severe problems with this. It freezes up making…read morea horrible noise like it's looping a final tone no matter what I do. I've taken it back to Best buy on multiple occasions. I bought the protection plan and they can't do anything about it. Do not buy a computer from Best buy. They will not honor their service agreement.

an embolden employee (Kaitlin) asked me if my dog was a service dog. I said no and she told me to…read moretake my dog outside because she is not a service dog even though I have brought my dog to this locations dozens of times before. Told her i would take my business elsewhere. what a joke

Ever since GameStop announced it was restructuring their operations after going bankrupt, If I…read moreremember correctly. But ever since then, they've(GameStop) turned into a version of themselves that's not worth supporting anymore. This is my location for the last 20 years roughly. So I ABSOLUTELY know what's going on here. All sorts of things are different now and just feel either more difficult or more disappointing. From the lack of Games, they've taken away all the Used Games besides the current gen or used current gen. Then they've stocked their shelves with more Comic, Video Game or popular products like Funko POP! Figures. They have gotten better about trading in games when it comes to protecting the consumer and their own business. But at the same time, still offer the LOWEST amount for your Trade-In's. (advice; there's actually a considerable amount of Really Good Game stores in the surrounding SLC areas that will give you a better amount for your Trades. GameChangerz, Numbskull, Gamers Asylum, Minus World, Retro Game Vault, etc.) Then they demand the oddest things now when it comes to trading in Consoles. Having every single little string, tie, cord, cover, etc or they won't accept the Console. Very frustrating. They still have basic rules that help them prevent any faulty or fraudulent Consoles. But now have taken it to another extreme level. Then there's the Rewards Points system that used to be able to use on just about anything that GameStop sold. Now you can only used the points in store on a game that's already released and on their shelves. You now can't use the points for gift cards, or PS, Xbox, or Nintendo online purchases, or games. Unless you have redeemed your points for Online Only. But then you can only use those points for only the items offered on the GameStop website. And you can't bundle them, like if you had your $5 web coupon and you had a Redeemable Points coupon. Just dumb. These little things can make ppl want to come back. But corporate just doesn't care it seems now. And customer service. It feels like they're not trying anymore to please the customers. Now I do understand sometimes, simply because the customer has become an A-Hole. But I mean the whole thing to make you feel welcome, talk games, or experiences with the customers. Little things that make you feel like you're at home. Just not there now. Because of everything in general, I order games from either Online(Amazon, Best Buy, or Target) and Amazon if I need accessories, etc. And I only trade in at other Game Stores. I very rarely go inside GameStop locations now. But every time I do, I seem to have a bad experience. If GameStop is going to keep trying to survive, their CEO needs to get customer feedback, and go see these locations first hand. Maybe, just maybe they can turn around the in-store experience again.