Such a cute shop! My GPS had a hard time finding the exact location, but we eventually made it!…read more It was do cute when you walk in as they have a bunch if rock puns and the cutest displays. We had so much fun walking around and letting our kids pick out their own crystals. One of the workers answered all of my toddler's "what's that?" Questions and walked around the store with them showing them all of the cool things in the store. The best part was how excited the worker was about everything and showing that it really was something he seemed passionate about, which made it even more interesting. If you get a text receipt, it has pictures of the type of items you purchased which was really cool if you have a bad memory and buy a bunch of stones. Can't wait to go back and see what other cool things they have!

My family is obsessed with this place! We try to stop in weekly for the free crystal gift with…read morepurchase. Huge selection of $2, $4, and $6 rocks/crystals for the budget friendly. Also have huge pieces of natural art around $4,000-$20,000. Jewelry from small businesses are amazing. Their new location off PG boulevard is gorgeous. Make sure to sign up to be a Wanderer for early access and deals.

No customer service and it smells terrible. When we went in there was not an employee in sight and…read more We were not able to buy anything. He or she was too busy playing a game.

I will never buy from this business again. I have purchased items on a couple occasions…read more Their games are very over priced, even if you use the coupons you receive in the mail. Every employee I have interacted with was very unfriendly, didn't offer help or suggestions, and most of all, they didn't know anything about any of the games I asked about! They have a very slim amount of merchandise and even less demo games. I went in the other day. He had absolutely no knowledge of any of the games I asked about. I looked up reviews online and ended up buying a game on Amazon that was 1/2 their price! Save your time and money. This is a terrible business.

This place is a hidden gem on Center Street in Provo! I'm glad I got to support a local business…read morerather than GameStop haha. Chris was super helpful in helping me get a new PSP battery, and let me try out an opened battery to see if my PSP even still worked! I also got credit for selling them an old game, which I got to use immediately towards the new battery. I would definitely recommend coming here for games, consoles, etc.

The owner/worker was knowledgeable and friendly. Great service, and I was pleasantly surprised at…read morethe selection! Definitely recommend!

WARNING: If you are buying bulk One Piece TCG singles or have any value for customer support, stay…read morefar away from Dragon's Keep! Our most recent visit was to the Spanish Fork Dragons Keep location (and will be our last) to purchase cards for some One Piece TCG decks we were building. We found a whitebox of rares and don cards for OP-16. At checkout, the cashier (who happened to be the store owner for Dragons Keep, Leeder Francis) said that each rare was $0.50 then my wife asked if each Don!! card was also $0.50 as she looked at the TCGplayer market price which was $0.30 and we did not see any in store listing price. Leeder responded with: Yes, they are $0.50 which this bulk price saves you money. My wife proceed with the transaction and we left. I was curious how much we were saving so on the drive home (we live about 20 minutes away) I decided to get on TCGplayer to check that claim. The TCGplayer market price would have been $10 cheaper total and on average, rare cards were worth $0.20 (I honestly wouldn't have cared about the price difference but Leeder mentioning that we saved money I now wondered how). I decided to call the store about this discrepancy, after explaining the situation to the employee that answered, I was handed to Leeder. I patiently tried to explain our experience buying singles at their multiple locations which has included both bulk price per card and using TCGplayer market price. Leeder explained that their store policy was to charge $1.00 per rare (rip off by the way) for One Piece TCG so him charging $0.50 per rare (still a terrible deal) was us "saving money". This explained our misunderstanding, and would have been sufficient for our questions, and we would have moved on. However, he then continued to state our previous experiences at Dragons Keep where we were charged TCGplayer market price instead of a bulk price per card was a lie and that we were liars. A little taken back, I tried patiently to tell him we've had employees at their stores in the past sell us commons, uncommons and, rares based on TCGplayer market price. After some time of Leeder's unprofessional and rude behavior, he told us we could return the cards for a refund then "get the f*ck out of his Dragon's Keep". I'm still somewhat bewildered that the store owner would behave like this to a customer over a reasonable misunderstanding. There must be some miscommunication between stores/employees on charging for One Piece TCG singles. Note the entire phone call lasted only 6 minutes, the portion I talked to Leeder was probably 4 minutes, very short temper, cannot work with customers. As a result of this conversation, I'm leaving a 1 star review and will never go back to any Dragons Keep for any reason. Initially I was going to leave a three star review due to their pricing with regards to One Piece TCG singles being inconsistent across stores and even individual employees (with respect to commons, uncommons and less expensive rares). Some employees will scan each individual card and go off the TCGplayer market price while others charge a bulk price per card which is confusing and frustrating as the customer since going at different times or locations can result in a significant variation in total cost. I think the employees are great and kind, even though I don't think they are following what Leeder expects, and the tournaments/events we've been to also have been great (granted we haven't tried other locations because we were very happy with Dragons Keep, but we will now) with an awesome community. To those getting into One Piece TCG both to collect/display cards as well as to play the game, buy off TCGplayer. It might be a little intimidating as a first purchase but if you buy enough from the same seller you avoid paying shipping, you will save a decent bit of money over Dragon's Keep, and you will save time instead of hunting through unorganized boxes/binders. I would normally like to and encourage others to support their local stores but, business owners like Leeder don't deserve your money or support.

When I was little, my brother made me watch a show called 'yugioh' with him. He got so obsessed…read morethat he started buying cards from the game and playing it with his friends. Later on, when things got hard in our family, he would always take me here to buy new yugioh cards and help me build a deck, so that he could take our minds off of everything. I will always be grateful to this shop for those wonderful moments with my brother, and even though we don't talk much anymore, I still play with the cards that he helped me get. Thank you for that :)

Price gouging. I visit this store regularly I purchase items from them at least monthly. Then…read moreneedohs became popular and they have decided to do a money grab on the popularity of them. Msrp on a piece of cake needoh is $4.99-6.99. These guys are selling them for $24.99. Nice berg is $11.97 they are selling for $29.99. You get the idea. These guys are marking up the price an insane amount. I will be reporting them to the Schylling brand. As should anyone else that finds this practice disgusting and unethical. Needless to say I won't be a customer any longer.

Service and people who weee here were very kind. Store has every children's toy or board game or…read moreanything you can think of for screen-free activities and entertainment! If you need ideas of what to buy, this place would be great to visit! Also great gift ideas. I personally didn't purchase anything because it was a bit on the pricey side, but very fun to check out!

Vinyls and collectibles aren't really my thing but this shop made it pretty tempting to get into…read more They have an impressive collection of sports cards and memorabilia, alongside a great selection of records. I especially loved that they had a variety of easy, affordable items spread throughout the shop, such as gumball machines for different cards or 3 for $10 deals. If you're just getting started in collecting or vinyl this would be a great first stop and the staff can definitely steer you in the right direction. I stopped by just to peruse and the staff was super friendly and eager to help out, honestly I recommend Platinum for the customer service alone because they were awesome and really know their stuff.

One of your biggest fans, Love it. Seriously, such a good environment and they got stuff for the…read morereal fans! Tons of sports memorabilia and vinyls that are authentic CLASSICs and OGs from their original release dates. The covers on the vinyls are in perfect condition and they have vinyls from then and now. They also offer amazingly crafted wood work done by hand by a super cool guy that is very hospitable and has a cool story. These type of shops are rare to find with rare people inside.The big boss gave me a deal for Father's Day and is patient and so so friendly and cool. I felt like I was walking into an Uncle's shop I've been going to for years, they make you feel like family. Love it and will always come back! Thanks guys!

This store always has the majority of items in stock compared to the Saratoga Springs location…read more Clean store and friendly employees. Never had an issue here.

I had a very disappointing experience today. I walked the store multiple times trying to find a…read morepicture frame and eventually asked an employee for help. She said staff at her American Fork location are unable to look up or help locate items, even when I showed her the SKU online, and suggested I go to another store instead so workers can help me physically look there. When I asked why no one could help physically look in-store, I was told they were short-staffed and that someone was "at lunch" at 6:15pm At checkout the cashier scanned my ceramic vase and set it on tissue paper. When I asked if it would be wrapped, she gave me a judgmental look and said "that's not going to work" which made it a very unpleasant experience overall

Very good selection, clean. Friendly workers. They had a lot of different games. I came in looking…read morefor classic D and D modules (like from the 80's) but they had mostly new stuff. However, if i lived in the area im sure I'd be back, as it was a great place to pick up a huge variety of new games.

I don't know if they're under new management or something, but dang this place is falling apart…read more The rudest employees I have ever met. Running typical scamming/scalper practices. Won't fulfill orders if the prices surge, won't cancel orders if the prices tank. This shop is everything that's wrong with TCG's right now. Buying reviews for all of their sites is so cringe.

The Women that owns and works there is very grumpy. This lady is unkind. It's strange to feel like…read moreyou're a bother in her store with no other customers. I will never step foot in there again. The man there must be her husband he sits in a chair with his dog almost afraid to interact because his wife. She acts like you should know everything about trains if you walk into their store. My husband was getting his childhood train worked on. It would have been cheeper to buy a new one online.i am usually all about local and going into a store for the experience. So when the experience is negative why waste the driving time or gas to get there. The owner has knowledge about trains lost her excitement for them long ago. Not a fun experience.

Selection has decreased since I first started visiting their shop years ago. They do have the…read morebasics.