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    GameStop

    2.9 (61 reviews)

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    1 year ago

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    5 years ago

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    3 years ago

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    2 years ago

    Hanged up on me when I called horrible customer service and didn't even have enough games. Really not my type.

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    3 years ago

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    6 years ago

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    3 years ago

    Beautiful. There Customer service is amazing they suggest many games and give explain all the bene fits of games or purchases. Thank you

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    7 years ago

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    15 years ago

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    8 years ago

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    9 years ago

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    6 years ago

    I have always had a good time browsing and buying games here. The staff has always been very friendly and extra helpful.

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    7 years ago

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    17 years ago

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    17 years ago

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    Ask the Community - GameStop

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    The Experience Share

    The Experience Share

    4.7(55 reviews)
    4.0 mi
    $$

    This place is absolutely fantastic and gives me major nostalgic vibes the moment I walk in. It's a…read moresmall corner video game store packed from floor to ceiling with all kinds of goodies. Everything is priced very fairly and competitive with mainstream retailers, online platforms, and even other retro game shops. They do it all here: retro and new video games, consoles, trading cards, plushies, accessories, and more. I feel truly lucky to have found this spot. It's officially my new go-to for anything gaming-related, whether I need something ASAP, want to get a game disc resurfaced, or just want to pop in and see what's new. Their backroom looks like it's bursting with even more treasures and I'm excited to see how they grow over time. I wish San Francisco had more places like this because the city is really lacking when it comes to true video game stores. We don't even have a Gamestop anymore in the heart of the city. The closest video game store is in Stonestown, which can be very inconvenient to get to. They also have some awesome free-to-play arcade setups and welcome people to just hang out inside, which gives the place a really laid-back, community vibe. If you're looking for a specific game or system and they don't have it, they'll even take your number and give you a call once they track it down. Such a thoughtful touch. I especially love their preowned deals like the buy two, get one free promo for games priced $11.99 or less. I can't wait to come back for my next haul.

    Our friends and family love this local business! You just can't get this kind of shopping…read moreexperience anywhere else. It's like its own little world filled with new and retro games and game related merch. One of my favorite places to purchase gifts. The folks that work here are really nice, too!

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    BWest Collectibles

    BWest Collectibles

    4.8(14 reviews)
    13.7 mi

    I was greeted as I walked in and asked how I could be assisted. Usually, when this customary…read moregreeting and query is conveyed, the forced inflection is obvious, leaving one to wonder why, if unhappy with their employ, they remain in it; this however, was not the case with Brandon, who, I sensed, really enjoyed meeting people irrespective of common interests and showcasing his considerable knowledge and understanding of the patterns in pricing and the driving mechanism behind the sales value of sports cards. I went there to sell some baseball cards and walked out of there edified -- I got schooled instead. But I could not be happier about it, for the process by which I, and apparently many others, gage the value of our cards, coins or what have you, is faulty and can lead to frustration and disappointment because you believe that, unlike others with the same items, you are not getting the supposed value of your precious items. Not only did Brandon take the time to explain the process by which we dupe ourselves into thinking we have that special card and will amass quite the premium for it, but demonstrated the process for me in real time. What he showed me was precisely what I did, and was doing, in assessing the worth of my saleable items. I walked out of his pretty snappy business educated and less frustrated. It made sense, and I can now approach my vocation with a different methodology in assessing the value and expected sale price of my coveted coins, ect. I am grateful for Brandon and his store, for at 60 years old, I got schooled. The store itself was stocked with the kind of things gamers fantasize about, and while there, the customers kept coming. This business is obviously doing things the correct way and the store's popularity is testimonial of that. For my part, I always lean toward doing business with the genuine proprietor, even if it means going out of my way a bit to give them my business. I recommend this store for the products available as well as for the pleasant people there operating it. There is parking along the street and room for several cars without having to walk a distance.

    Literally my favorite shop in the bay. Amazing owners. Packs even come with hit insurance if you…read moreopen them there.

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    BWest Collectibles
    BWest Collectibles
    BWest Collectibles

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    Retroactive Records & Games - Cute sign outside welcoming you in!

    Retroactive Records & Games

    4.4(72 reviews)
    31.2 mi
    $

    We been visiting this store for a long time with my husband and kids…read more We love collecting Nintendo video games and Nintendo consoles. This time we visit Retroactive because I was in search for some games for my Nintendo DS lite. I found 2 games and I was so happy. The price was reasonable and i love it. We also speak with the owner and he was so nice and helpful. We were talking about games and we notice that he really loves what he is doting his store. We really recommend this store. I am so glad that we have this store near to our home. You can also find vintage vinyl records, PlayStations games, Xbox games and more. We enjoy our time and our kids were so happy.

    The minute you step into Retroactive Records, you know you've found a hidden gem, wealth of…read moreknowledge and unmatchable inventory. Steve, the owner and music aficionado is eager to help and answer any questions. From vintage gaming to records across all genres, this place has it all and is quickly becoming a Suisun City favorite and Bay Area day trip destination. Retroactive also hosts shows in their space which are a ton of fun and bring the community together. We left with an Xbox storage component to increase the memory of the console. It was a great value at half the cost of what we found at online merchants and we were happy to support a local business. We also couldn't resist the store merch and got a sweatshirt and t-shirt!

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    Retroactive Records & Games
    Retroactive Records & Games
    Retroactive Records & Games

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    Best Buy

    Best Buy

    2.5(1k reviews)
    0.2 miWest Oakland
    $$

    Sold an "Excellent" open-box TV that was incomplete, then made the problem mine…read more I purchased an open-box Samsung 77" S95F from Best Buy listed in Excellent condition. After getting it home, I discovered it was missing major components, including the longer One Connect cable, screws for the TV stand, and even screws associated with the rear housing of the TV. That is not what most reasonable people would consider "Excellent." This wasn't a small missing accessory. The TV was materially incomplete and not as advertised. What made the experience much worse was what happened next. This is a very large TV, well over 75 pounds, and I had already paid for Uber XL transportation to get it home. I contacted Best Buy expecting a practical solution for a problem caused by their own quality control and open-box inspection process. Instead, I was told over and over to bring it back to the store, return it online, or exchange it if inventory allowed. No real ownership, no meaningful escalation, no pickup solution, and no answer on reimbursement for the cost and burden of transporting a 77-inch TV because Best Buy failed to verify what they were selling. The most frustrating part was that their support team acknowledged that returning a TV this size was unreasonable, but still kept repeating the same canned answer. I asked for escalation, asked for management, asked for a real resolution, and ultimately got nowhere. The chat was effectively ended without the issue being solved. When a store sells an open-box item in "Excellent" condition, the customer should be able to trust that it is complete and properly checked. That didn't happen here. This was a failure in QA, a failure in listing accuracy, and a failure in customer service. I'm leaving this review because this situation should have been handled far better, and because I'd still like someone in management to step in and make this right.

    This has been one of the most frustrating customer service experiences I've ever had. I needed to…read morebuy a TV with a digital audio port for my dad. I chatted with a Best Buy agent to confirm whether the Samsung U8000F had the port. He assured me twice that it did, so I ordered it. When the TV arrived, the port was missing. I contacted Best Buy immediately and asked for a pickup. I was told I had to bring it to the store myself, even though the mistake wasn't mine and I don't have the space in my car. After being put on hold, the agent said they could only arrange a pickup if I ordered a replacement TV. I agreed and ordered a Sony. I was also encouraged to apply for a Best Buy credit card for a discount, and I was told the discount would apply to the Sony order. None of that was true--no discount, no pickup scheduled. Another agent told me someone would come in two hours. No one showed up. When I called again, the next agent couldn't find any record of a pickup request. I asked for a return label so I could drop it off at FedEx, and I was told online orders must be returned in-store. At that point, I gave up and returned the TV myself. When the Sony arrived, it was clearly a returned item--messy packaging and shipped from a return center. I returned that one too. Every agent gave me different information, and none of it was accurate. This is not the first time I've had issues with Best Buy. Unfortunately, I can no longer trust their service. I would post no star if I could.

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    #Elitera.shop a best buy at the comfort of your home just type elitera.shop

    Best Buy
    Best Buy

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    GameStop - electronics - Updated May 2026

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