went to the Pokémon release with family, 10 year old cousin, and 8 year old brother. the manager only wanted to sell one to me and my uncles but thankfully she sold my cousin one but she refused to sell one to my brother although we all had an account and instead of just selling him one she tried to give him some sticker. Over all just horrible service and made my brother feel really bad over some Pokémon but it says 6+ on the box just horrible horribly horrible service. read more

My daughter and I went into this location today to trade in two X-boxes. We had a digital 1TB console and a disc 2TB console. We also brought in the cords and two controls. We were told we would get $110 per console if it wasn't defective. Onyx could not find the Xbox to trade in and had to call her manager. We were told that Xbox did not make a 2TB Xbox; I said they did, and she fought me on it. I said fine. Onyx did not run diagnostics on the consoles. All she did was plug it in to see if they worked. I wasn't going to trade in the controllers, but I was told I had to no matter what, and she put the consoles as defective. I later learned that she was supposed to run diagnostics on the consoles. Needless to say, I was upset. She also kept complaining that she was tired and couldn't function. She didn't even know how to put the batteries in the controllers. She kept putting them backward and said the controllers did not work, so she would have to mark the wholesale as defective. I was confused about that because we have traded in just a console in the past without controllers. She was defensive with me and would not give me back my stuff. As we were getting our final quote, she said she didn't know if she messed up the price, didn't bother to double-check, and then blamed it on the tax. We walked away with $42.26 for both consoles. I called her manager, Nathan, and he told me that Xbox did not make a 2TB for this specific console. Guess what? Nathan, you are not very smart. A dumbass to the highest degree! They did, and they discontinued them. Don't lie to your customers. I was also told nothing could be done since the transaction was over. Nathan was also preoccupied, and I asked him If I was taking him away from something; he told me no but continued not to care what I had to say. I asked if I could speak to his manager, and he told me he would pass on my information. I asked him to repeat what I said because I didn't believe he wrote them down. Nathan also chuckled when I asked to speak to his manager, and he acted like it was inconvenient. I am highly frustrated with all of this, and I am sure Nathan's manager will not call me. Nathan you want to tell me again these weren't made. https://news.xbox.com/en-us/2016/08/02/xbox-one-s-2tb-available-now/ Xbox One S 2TB Launch Edition is Available Now Will Tuttle (He/Him), Xbox Wire Editor in Chief Published August 2, 2016 Today is the day - Xbox One S has arrived. The 2TB Xbox One S launch edition is now available in select markets at Microsoft Stores or your local retailer. Demand is extremely high and the 2TB launch edition is only available in limited quantities, so go out and get yours today to enjoy this holiday's greatest games. A few of our favorite features of the highly anticipated, newly designed Xbox One S include: Xbox One S offers a great value as one of the top 4K Ultra HD Blu-ray players on the market - which means you can watch your favorite movies in stunning 4K. The 2TB launch edition Xbox One S will be available for $399 USD with 1TB and 500GB Xbox One S options starting at $299 USD over the coming weeks. You can play over 100 console exclusives, and with High Dynamic Range (HDR) support for video and gaming, Xbox One titles like Gears of War 4, Forza Horizon 3, Scalebound and NBA 2K17 will look even better thanks to a higher contrast ratio between lights and darks, bringing out the true visual depth of your favorite games. And don't forget about the growing library of backward compatible Xbox 360 games. You can also stream movies or TV shows in 4K Ultra HD with content from partners like Netflix available now. More content from Amazon Video and others is on the way! Xbox One S is 40 percent smaller than the original Xbox One, featuring a built-in power supply. No more brick! Haven't gotten your hands on a 2TB launch edition yet? There's still time. Plus, we recently announced the first custom Xbox One S with the Xbox One S Gears of War 4 Limited Edition 2TB Bundle. We're also gearing up to launch 500GB and 1TB Xbox One S bundles later this month so there will be more options to choose from. Last week, we announced the first of many bundles coming this year, with the Xbox One S Madden NFL 17 Bundle and Xbox One S Halo Collection Bundles launching August 23. Pre-orders are open now. read more

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A good variety of items to choose from. There were many that I had not seen before and at other GameStops. It's a pretty packed store. They've got a lot of gear and games. If you're looking for any collectible things, this would be a great place to check out along with the other locations nearby. The location is pretty snug and there are a variety of stores right next to it (in case your significant other isn't into video games and wants to shop somewhere else). Customer service was friendly and joked about the "Marshmallow" Pokémon card (which made me laugh). I'm new to this location so I would not give an accurate accusation about customer service. Saturated in awesome collectibles (but at the same time, I felt a little cramped so the double edged sword). Glad that there is a GameStop in Clinton as well. 4 Stars (for now). read more

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I went in today and the store was manned by two brand new employees. They were very uninformed and rather than look up the information I asked about they tried to say they wouldn't have the item. It looked like I interrupted a hang out session and they just didn't want to deal with customers. I'm taking my business back to Riverdale. It is a little farther but the service is ten times better. Don't waste your time with this location. read more

They are awsome they helped me out alot and keana is an awsome worker and it's overall an awsome place.

The service at this Gamestop is ok at best, however twice now in the same week has the employees screwed up my purchases. First I was looking for a game, saw it posted for $10, went to check out and she scanned it and it came up as $20 and when she checked it wasn't even the right game (they had placed the wrong disk in the wrong case) and she presumed to act like it was somehow my fault that her employees messed up. She then went on to lecture me on how I need to check the sticker, and that there is multiple stickers on the box and I asked her since she was so super sure of herself then why did she scan the sticker for the wrong price?? They will always mess up your purchases and trade-ins, they are super lazy! Avoid this location at all costs they will scam you!! read more