Seems to be one of the few eyecare shops that get high marks. Virtually most listed out of 10 or so…read morein alphabetical order rank above a 3! In 2014, I got new glasses in San Francisco by older tradesman that was excellent in all facets, understood how to make a quality set of 'Progressive' lenses and the cost was reasonable. Back here in Southeast MI., getting quality work at a reasonable price seems elusive and not hassle-free. Based on other reviews, I would certainly consider a 25 mile drive to Novi for a quote.

eye exam was good execution and service are very poor. definitely go somewhere else for glassesread more

I came here today for an eye exam, it was my first time here but it's where my husband goes and he…read morerecommends it. I used to see an ophthalmologist in Birmingham, but our insurance doesn't cover it and it's a little bit far of a drive now for me anyways. I have a condition where my eyes are cone-shaped; because of that, Visionworks recommended me going to a specialist. If I constantly have to go to this place and the specialist, I probably will not go to this place, but we'll see. I thought the eye exam was thorough and well done. Our insurance covers $300 for frames so I ordered some new glasses, my current ones are probably five years old or older so I definitely need a new pair. I was already in the area so I arrived for my appointment a bit early. My husband arrived five or 10 minutes late one time and they turned him away so be aware that they are pretty punctual. My guess is because I think they just have the one doctor for eye exams. They had a nice selection of glasses as well, if you're looking to get new glasses. I would return to this location, but I will admit I missed my old ophthalmologist and the nice waiting room, etc.

Previously I've had no problem with this place but recently it's just been bad. The lady working…read morethere messed up my glasses by putting an old prescription and then I had to go back 3 times to get the glasses. When I arrived to pick up the glasses there were people waiting for their appointments that they were waiting for, for almost half an hour. No "sorry we will be right with you" not even eye contact, nothing. Had to wait for a while.

Dr. Kashat was so personable and took the time to answer all my questions. He is very knowledgeable…read moreand was comforting in what was going with my eyes. I was pretty nervous! There was no doubt I was in good hands. His clinic has state of the art equipment. His entire staff is so friendly and accommodating. Finding good quality care is hard to find these days. I would never hesitate to refer anyone to Beck Eyecare. A new patient! Janet Censoni

I had my eye exam today and it was a wonderful experience! The entire staff and Dr. Kashat are…read moreawesome! Shout out to Peter Johnson at the front desk! They're all very helpful, friendly and knowledgeable. I only live a half a mile from there and sadly never noticed it before. I wish I had noticed it much sooner. I very much highly recommend them!!!

Hi all,I must leave a review thanks to the young lady who does the scheduling for Optimeyes at the…read moreFarmington hills office; MS.Elmira. Very professional, and courteous with my appointment, insurance, and asked if the time she found for me was alright. Everything I say to self quote TO HELL WITH HFH! then I come across someone at HFH,WHO IS RESPECTFUL TOWARDS A LOOOOONG TIME PATIENT. Thankyou,MS.E DONALD T. ADAMS,BORN ON W. G. BLVD.

This place is a joke. First time contact user and they only give you 15 minutes to learn to put…read morethem in and take them out and if you can't then they tell you have to schedule another visit. This place is a SCAM. Only want you to keep coming back so they can make more money off of you. They told me "oh people usually have to come 4-5 times". Would give no stars if I could

It's always a pleasure going to the Evolve eye care office. All of the staff are friendly and…read morerespectful. Dr White is very knowledgeable and has been extremely helpful in fitting me with comfortable contact lenses, which had been a challenge in the past due to a cornea condition. I highly recommend this practice

Always a pleasant experience and short wait time. Go there every 3 months for eye plugs for dry…read moreeye. Works great.

Wife had service here in June, they contacted us in OCTOBER that there was an issue with the…read morebilling. Any time you wait to resolve billing issues after 6 months, it becomes very difficult to work with insurance companies and I'm sure they knew that... so they gave themselves 1 month to figure this out. Whatever they asked for (pre-authorization from my wife's PCP) we gave them but they still had an issue because apparently they didn't get what they needed. After I called to try and resolve this matter (and their mistake on extending this timeline so long), whoever I spoke to was super rude and condescending as if I was in the wrong.. "Well did you call back to make sure we received the referral?!" No I didn't, I don't work for you. If they had an issue, don't wait 5 months before saying something. I don't recommend anyone coming here. Super expensive anyways and they have horrible customer service... any other company would admit fault and write off the (less than) $200 fees they were trying to collect. Their doctors are fine, can't really say anything bad about the care. But then if you need contacts or glasses just be ready to pay $$$$ or go elsewhere anyways.

My issues are with Clarkson's "Eye Care Partners Central Billing"…read more - Overcharged for daughter's contact lens fitting ($142.80 should have been $60 copay), - 2 months later (after multiple calls and confirming with insurance that no claim had yet been filed): "Please wait a few more weeks for processing" - I've already waited 2 months (after we were overcharged in the first place). Extremely frustrated. - Also fun that my solution: "refund me the overcharge, and then YOU wait 30-45 days." was somehow "not possible" Our location in Novi, MI was previously Town and Country, never had an issue in the past, optometrists are nice to work with, too bad the corporation behind them sucks.

I needed a super last-minute eye exam because my eyes felt heavy and I just wanted to make sure…read moreeverything was OK. I worked with Bayda and May there and both were extremely helpful. I really enjoyed chatting with Bayda too, she helped me make an appointment for the next day, which is pretty awesome considering the holidays are about to start. Dr. Habib was fantastic. Super helpful. She spent time explaining everything to me and definitely 10 out of 10 as far as experience and service goes.

Employees are really nice. Good selection. I have gone since it was in the mall and then moved out.read more

while experience in store was fine (glasses a bit expensive). The service after the sale poor. I…read moreasked to be notified when the 3 pairs were all in. Got 3 email over 4 days and one said they returned a pair witho ask me. Said they "expedite the replacement. Which when asked was another 14 days. They then requested I return the glasses I never received. Canceled all orderer. If you like aggravation shop here.

Nice friendly service. Only issue for me is they only deal with their own frames. You cannot bring…read moreyour old frames. Prices are super reasonable.

Horrible service. They made my wife's glasses incorrect the first time and had to send them back…read more They were very nice before we paid. Once we paid and discovered that the progressive lenses were to low the staffs attitude turned to just that attitude. Next time Costco optical it will be us.

had broken my glasses and scheduled an appointment at livonia office. The night before the…read moreappointment, I recieved a call stating the the optometrist would not be in and I needed to reschedule. The next appointment I could get at Livonia office would be in two weeks. I contacted the Novi office and was able to get in that Wednesday. During the appointment, I requested that my glasses be rushed and I was willing to pay extra. I was told it was not necessary because my glasses would be in within one week. My husband had an appointment in Livonia on Friday. He recieved his glasses within one week. I am still waiting for a "rush" job now over two weeks. I keep being told "oh they have been shipped and I will get a call mostly likely tonight" for the last 5 days. I will go back to Henry Ford Optimeyes in the future. Update: As of Monday, day. #19. I had not recieved my glasses. I have since cancelled the order.