1. Galper Diane, OD

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Novi, MI

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Galper Diane, OD

5.0 (1 review)
Open • 10:00 am - 7:00 pm

By appointment only

Services - Galper Diane, OD

Eye exams

Eyewear fitting

Retinal imaging

Galper Diane, OD Photos

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13 years ago

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Visionworks - Do you see any real round ones!?!?!!!!

Visionworks

4.0(32 reviews)
0.7 mi
•$$

I came here today for an eye exam, it was my first time here but it's where my husband goes and he…read morerecommends it. I used to see an ophthalmologist in Birmingham, but our insurance doesn't cover it and it's a little bit far of a drive now for me anyways. I have a condition where my eyes are cone-shaped; because of that, Visionworks recommended me going to a specialist. If I constantly have to go to this place and the specialist, I probably will not go to this place, but we'll see. I thought the eye exam was thorough and well done. Our insurance covers $300 for frames so I ordered some new glasses, my current ones are probably five years old or older so I definitely need a new pair. I was already in the area so I arrived for my appointment a bit early. My husband arrived five or 10 minutes late one time and they turned him away so be aware that they are pretty punctual. My guess is because I think they just have the one doctor for eye exams. They had a nice selection of glasses as well, if you're looking to get new glasses. I would return to this location, but I will admit I missed my old ophthalmologist and the nice waiting room, etc.

Previously I've had no problem with this place but recently it's just been bad. The lady working…read morethere messed up my glasses by putting an old prescription and then I had to go back 3 times to get the glasses. When I arrived to pick up the glasses there were people waiting for their appointments that they were waiting for, for almost half an hour. No "sorry we will be right with you" not even eye contact, nothing. Had to wait for a while.

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Visionworks - Do you see any real round ones?!?!?!

Do you see any real round ones?!?!?!

Visionworks - They call these rounds

They call these rounds

Visionworks - My new regular glasses

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My new regular glasses

Clarkson Eyecare

Clarkson Eyecare

3.4(29 reviews)
3.0 mi

Had my first appointment yesterday and it was fantastic! Let me start off by saying, THEY DON'T…read moreHAVE THE EYE PUFF MACHINE. Boom, you should be sold on that alone. If that doesn't convince you, I cannot say enough good things about Dr. Rose and her assistant Kendall (I don't know what the technical term is for a non-doctor but not-front desk person! Eek sorry). So thorough, timely, organized, easy to talk to - felt like I've known them both for years. Office was beautiful and clean. My appointment went so smooth, and even my dad stopped by to pick out glasses. Such an excellent selection. Everyone I encountered was just a delight. PS, if you like country music you will love this office's soundtrack! haha, also super easy parking, which for an anxious girl like me, is comforting.

Wife had service here in June, they contacted us in OCTOBER that there was an issue with the…read morebilling. Any time you wait to resolve billing issues after 6 months, it becomes very difficult to work with insurance companies and I'm sure they knew that... so they gave themselves 1 month to figure this out. Whatever they asked for (pre-authorization from my wife's PCP) we gave them but they still had an issue because apparently they didn't get what they needed. After I called to try and resolve this matter (and their mistake on extending this timeline so long), whoever I spoke to was super rude and condescending as if I was in the wrong.. "Well did you call back to make sure we received the referral?!" No I didn't, I don't work for you. If they had an issue, don't wait 5 months before saying something. I don't recommend anyone coming here. Super expensive anyways and they have horrible customer service... any other company would admit fault and write off the (less than) $200 fees they were trying to collect. Their doctors are fine, can't really say anything bad about the care. But then if you need contacts or glasses just be ready to pay $$$$ or go elsewhere anyways.

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Clarkson Eyecare
Clarkson Eyecare
Clarkson Eyecare - Our doctors, Kirk, Most, and Crissman Head

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Galper Diane, OD - optometrists - Updated October 2026

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