I am not one to write reviews or even complain about something, but after visiting O'Reilly's on…read morePerkins Ave, I cannot give this specific location even a 1 star rating but Yelp requires me to. Upon arrival my fiancé explained he was there for an exchange of a part. The manager, Crystal, instead gave him a refund, without his permission or my own, to a card we no longer have access to. This was not the biggest issue, though. Despite my best efforts to call and fix the problem or at least get an answer on what to do, Crystal proceeded to hang up on me four times because I stated my fiancé did not ask for a refund, instead, asked for an even exchange as the part did not work properly and she gave him a refund he did not ask for. She then screamed at me, told me she would call the police and report me for harassment, even though I was only trying to figure out how I could possibly fix her mistake. Luckily, after speaking with corporate, I was reassured she would be facing consequences and I have fixed the issue with the part and the card.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Quick and thorough service. Pleasant staff. Waited in their break room and it was all I could do…read moreto keep from cleaning it. Quite dirty. They need to invest in a weekly cleaning service. ‍

My sister and I took a 570 mile road trip to Port Clinton from just outside of Asheville, NC, on…read moreFriday, 10/8/21. We were driving back to our childhood home in northern Ohio to attend our mother's memorial service the following day. Just before arriving in Port Clinton, we noticed a terrible noise when applying the brakes. The next morning, I decided to try to get my car repaired. My brother laughed at me, and said, "good luck getting you car fixed in Port Clinton on a Saturday." I decided to give it a try. Luckily, I stopped by Lakeland Auto & Marine. They took the time to diagnose and then repair my vehicle. These folks are so professional, and actually care about the people they serve. I can't praise them enough. Thanks so much, Lakeland Auto & Marine. You rock!

wow i was looking for a used tire and had called to see if they had one in stock. apparently they…read moresell them in pairs which wasnt the issue i wanted both for the price they offered but as soon as i had a question about mounting balancing them the guy ended the conversation with " i dont know figure it out" and hung up. im sure they are good at what they do but im not sure what to call that, other than rude.

Start I needed two car batteries installed. I received an upsell to AGM auto batteries on both…read morevehicles which cost more. "Are you keeping the car?" "Does it sit a lot?" I was told I have to have the little battery post anti-corrosion pads installed for the battery warranty to be in effect. An additional cost. Well, those pads do not always stop battery post corrosion and Advance Auto is the only store I know of which requires you to purchase the anti-corrosion pads to have the battery warranty in effect. Walmart has quality auto batteries that are much cheaper and no upselling. I will never go back. Never!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

My wife stopped in today to get a headlight and asked if they could put it in for her. They said…read more"Sure" and she went to her car to wait for them and no one came out. After 20 minutes, she went back in and asked why no one had come out. Someone from the back said they were busy. They sent out an older gentleman who was not capable of installing anything. Neither my wife or I will be back to Autozone in Sandusky Ohio

they have horrible customer service. dont know how to answer the phone and when they do nobody is…read moreable to help me so youll wait a week to get an answer

As clean and organized as a salvage yard can be. Employees are knowledgeable, helpful and…read morecourteous. Not many salvage yards I know of about which those things can be said. Give them a call. You will actually get a sensible answer !

Everyone here was very nice. It was a rainy day looking at cars so the hot beverage was a nice touchread more