I live in North Carolina, and I had to find a place quickly on my way back home…read more My mechanic down here gave me a list of places that this place wasn't a part of because of some sort of "network" my mechanic is part of. I decided to go with this place anyway and I am so glad I did. Not only was he able to fix my issue on such a short notice, but Steve personally handled this. For the price: he was less than what AI was telling me other places charge within the area. I never felt like I didn't know the status of my vehicle, I never felt like I was in the dark, and I never felt like I wasn't "family". I have already recommended this place to my family up here, and a lot of friends in the area. Hands-down, Steve's is the best mechanic I've ever had the blessing to run into. Seriously, why would you go anywhere else if you're within the Toledo area? 100 out of 10.

Excellent service. Fixed a four-year issue that the dealership insisted they couldn't. Very…read morepersonable. It's a busy shop, which I assume is because of word-of-mouth referrals. Fair pricing.

This was an overwhelmingly positive experience. The staff took care of me, and were flexible enough…read moreto fix another small issue I had with a faulty brake light switch while I was in for an alignment. I visited the shop at the recommendation of a good friend, and will certainly continue to recommend it to others myself.

If you want to go somewhere you know you won't be taken advantage of, Speck Sales is the place. So…read moreoften you hear stories of people not being treated fairly by auto shops. To put it frankly, I would send my grandmother to Speck Sales which I feel is the highest level of praise possible. Every time I take a vehicle to this tire shop I see the owners working hard to serve costomers. They are between the shop and the front desk each day ensuring that things are being done right. I feel as though family operated businesses such as Speck Sales are becoming few and far between and I garuntee their prices will compete with if not beat the larger tire shops! You won't find a better place to take your vehicle!!

We were very happy with the service ,and the front desk lady was above and beyond helpful. Clean…read more,and warm office. Easily accessible.

These people have got me for over 100,000 dollars in labor,parts,and down time.In the past 2 years…read morethey have rebuilt 3 ISX Cummins for us.the first one lasted 30,000 miles.blew a head gasket.took it back to them.They told me I got a bad head from manufacturer.bought another new head.sent the old one back for warranty.the manufacturer completely tore it apart.nothing wrong with it.so I went back to Rush to look at the head gasket,they couldn't find it.The second one blew a head gasket at 50,000.Took it elsewhere.This shop says the head wasn't put on properly.January of 2024 the third one spun #3 and #4 bearings.This motor is junk.consulting with an attorney now.These people have no business rebuilding motors of any kind.They are parts changers not mechanics.Beware of this place,they don't know what they are doing at all.

Christy & Mike did a fantastic job upgrading me from my '22 Camry Nightshade Hybrid to a '24 Grand…read moreHighlander Limited Hybrid. In this market, the price isn't the value, it's the experience. Mike & Christy understood I was on a tight schedule and were able to get me through the process in under 2 hours. I appreciate you both! See you for the next purchase!

I really wanted to give this place 5 stars. I've been here three times and I've given them several…read morechances in case what I've experienced is due to short staffed or covid. However, after today's visit I realize it's just how the dealership is. The staff in the service department is rude and lacks any sort of customer service skills. Their communication is, at best, Neanderthal level. $75 for wiper blades?! Seriously? I can buy the exact same blades for $27 and install them myself, thanks. Back to the staff. When making my appointment the service manager, James, was not only extremely rude but incredibly condensing. The ONLY reason I kept appointment is because I needed an oil change and I only take my vehicle to a dealership for service. Needless to say, I will be going to another dealership that treats their customers with respect and treats them as a human being rather than dollar signs.

I have never purchased a car from this dealership or have had any interaction with the sales staff…read more My review is more geared towards the service department. I recently purchased a vehicle from Michigan and needed an out of state inspection completed. I arrived at the dealership about 20 til 5 and spoke with a tech behind the desk. He had me fill out a form and about 10 mins later I had an inspection completed. Easy, peasy! He answered all of my questions and was nice enough to help me sign over my title to a previous vehicle that was totalled in am accident.

David London was our sales representative for our recent purchase from Thayer. He was a wonderful…read moresalesman, extremely personable and knowledgeable as well as helpful from start to finish. He even told me to call him when I'm ready to schedule an oil change or any other service and he will assist with scheduling. Purchasing a vehicle can be stressful and tiring but this was a pleasurable experience all around! Thank you Thayer Ford and thank you David London!

The best (hands down) dealership I've ever dealt with. I buy Chevy because if Thayer. I live in…read moreToledo but take my cars back there for service because they still treat you like human (who isn't necessarily a car expert). Just be as specific about your problem and they will listen you and will almost always get it right first time. Thanks your service department and reps are awesome!!!

After having been a loyal Thayer customer for years (up until this happened), when my dad died and…read moreleft me his 20 year old sports car, of course I took it to Thayer for detailing, an oil change, adjusting a rocker panel, and replacing the window motor on the passenger side. The first time I got it back, the rocker panel was not fixed (later they explained why, and that was fine). It was not properly detailed, windows not clean and the whole back of the car was never even vacuumed. My husband pointed this out to the service manager, who did not care, offer to fix it, etc. They also lost the driver's floormat (it was there when I dropped it off, but not when I picked it up). Service manager said they hang them up on the wall to clean them, then put it back in. Basically, you are SOL. Again, didn't care, very rude and condescending. So I'll be paying to replace that. Also, the driver's door panel around the handle was loose when we picked it up, my husband had to tighten the screw. That's when we noticed the over an inch long crack on the inside of the driver's door by the window. Service manager insisted they never touched that door, of course. Obviously, it appeared that someone perhaps removed that door panel to see how it went in on the passenger side and broke it putting it back together. When we brought the car back the second time, my husband pointed it out to the service manager. Nope, they never touched the door, was the only response we got. I have been in and around that car for 20 years, and there was never a crack there before it went to Thayer. So, I'll be paying to replace that, as well. Also, now the "service engine soon" light is on, so whatever they did during the process of the oil change, I'll be paying to fix that, too. So disgusted, and have never had a "service manager" treat me so poorly, both over the phone, and in person. Up until this all transpired, I would have given them a glowing review.

Been here at least 6 times getting oil changes, brake repair and other general maintenance work…read moredone. The cost has been consistent and fair. The work has been done as promised.

The owner purposely put non synthetic oil in my car (which my car specifically calls for) because I…read moregave him attitude after he cut me off mid question and said "can u let me finish". He attempted to demean me and make me feel stupid. He purposely bent the latch to my hood so that I would have trouble getting it open. He also tried to charge me 300 for a battery and an alignment. Ridiculous how people will try to take advantage of you for not knowing much about cars and especially for being a woman. Both my family and I will never go back here.

Got the fuel pump replaced on my vehicle, not even 5 minutes down the road and the driveshaft falls…read morehalfway out. Long story short, it was do to just not making sure everything was tightened up properly. They fixed the issue but went to pick my vehicle back up and no apologies or even friendly interaction. It was the shops mess up, an apology would've went a long way and it's free..... considering someone could've gotten injured. You live and learn.

Excellent work and customer service! The crew took time to explain clearly the issue with my car…read moreand find solutions that didn't break the bank.