Went in this week for an oil change. I was assisted right away. Very professional and thorough. I…read morewas informed about my transmission fluid. It had never been changed for 5 years. It was changed and additional checks performed. This keeps my 2020 SUV going. Thanks!

Very good placw to get your oil changed and other services.Some are cheaper than dealer costs.Place…read moreis very clean and staff is nice.I will say Google the place to find a discount code.Nice service to my car

Well after you've been gone traveling for a few weeks it's always nice to come home and find that…read moreyour car has a flat as you don't really know how it happened or why it happened it was just there! So after a quick little search I came across Monro and I'm glad I did because coming here I could tell that the guys working here really did care and want to help as much as they could! Well so it came my tire was damaged so much so that I had to buy a new one but hey it happens sometimes so in just a little wile they took care of me and totally got me back on my way! They offer a check-in offer so don't forget to take advantage of that it will save you some $$$! Overall this was a mellow place with a friendly fast staff who did it right to help me when my car just wasn't happy it's for that I'm sure I'll come back here again I just hope that I don't have to soon!

I always have good service, and I always are able to fit squeeze me in never had a problem with themread more

I took my car into Mr. Tire on Milan Road in Sandusky on a Sunday morning. I had a leaking tire and…read moreneeded to head out of town that afternoon. They got me in quickly, found the hole, and patched it. There was one person ahead of me, and even with that I was on my way in about an hour. The desk person and mechanic were both friendly and professional. They're a real blessing, and I'd highly recommend Mr. Tire.

Went in for an oil change on a Wednesday morning that I had scheduled the previous Monday. He said…read moreit should take 30-60 minutes, so I walked over to the mall. Imagine my surprise when I return well after an hour and it is not done. I assumed something had taken longer than expected, so I asked the manager what was going on. He proceeds to tell me that he had a mechanic quit over the weekend and simply did not have anyone to work on my vehicle. He never bothered to change the available slots for the day or to communicate that times were running long. Now I am worried that my vehicle was not properly done because he told the remaining staff to "hurry." I will now be taking my car somewhere else to have it looked over and make sure it was done correctly. I feel like I just went to a quick stop oil change instead of a company I have been going to for years. Long story short, go somewhere else or you will wish you had.

Did a Great job and we'll go back and would recommend them to my friends and family.They really…read morecare about the service they give you.

I have been having our cars serviced regularly at Galloway Automotive for more than a dozen years…read more The staff is friendly and the mechanics are knowledgeable. The list of repairs I've had done over the years is quite extensive, even repair on the wiring harness that had been chewed up by squirrels. I go to Galloway Automotive because they get it fixed, whatever it is.

have had several complaints made to corporate over the past few years. Nothing is ever done. So…read morethis is probably a waste of time. All you need to do is look at the customer reviews for the Sandusky Ohio location. I was desperate for a place with weekend hours. That's how these corporate places always have customers coming back. Since last Friday 2/14, I now know my local Ford has service hours on Saturdays. So I will NOT be returning First off, Firestone claims that I need control arms on rear if my Edge. This is hard to believe since the shaking I am feeling is in my steering wheel and brake pedal. Secondly, why does your techs NEVER take my vehicle for a drive before looking at car and pulling straws? Why did the interior of my edge have greasy finger prints on the visor, above drivers door, and below my panorama sunroof?????! When I noticed it as soon as I got home and went to open garage door for house, I backed right up and took it back. Tony was VERY RUDE!!!! He made it seem like it was already like that when I took it there. Excuse me????? I demanded that it be cleaned and look like it did when I dropped it off! About 20-25 minutes later it was clean. Too bad corporate doesn't allow me to post these pictures in my review! I love how the company takes down bad reviews on Google. Miraculously, they have 4.3 stars on there. They should only be doing tires and oil changes!!!!

What a sh1t show. Overbooked. The techs are in no hurry at all. They may or may not do the work…read morewhen they say. They definitely won't call you and let you know what's going on. You will have to track them down yourself and badger them for answers. I've always gone to Firestone and now this particular store ruined it.

The guys there were very nice i was very pleased with the service. I will take both my cars there…read moreall the time for my oil changes. And i recommend this place to everyone

That is one of the rudest people I've ever met, did not even get my oil changed as he was snarky at…read moreme from the second I pulled in to the second I left. Rude, impatient, unprofessional. Would not trust my tricycle with them.

DO NOT TAKE YOUR CAR OR BOAT TRAILER HERE!!!!!!! If I could…read moregive it no Stars, I would. My boat trailer boat down last Memorial Day weekend. A friend recommended I have the boat towed here for repair. Maag's did the repair and WAY overcharged me for parts by about at least $400. I had my trailer serviced this spring on the eastside of Cleveland, they did a great job cleaning the spindels and repacking the bearings so there should have been no issue for the entire season. After trailer the boat 7 times this year (approx 900 miles) this season, both sets of bearings (inner and outer) failed on the driver side this week and I was broke down, JUST LIKE WHAT I WAS TRYING TO PREVENT. I have never seen inner bearing fail on a trailer before. I got the trailer fixed and while driving it home from the parking lot I repaired it at, I realized the passenger bearings were also bad. Cheap parts, over-priced service. The friend who recommended Maag's to me will no longer be using this service. When I called today to complain about this. The owner hung up the phone on me. Great customer service. I think that says it all.......

This morning at 6:30 I ran over a large piece of metal that cut my tire open, we didn't get the…read moreguy's name but he was a true help! Arrived promptly like expected. Thank you!

Came here for the first time. Wasn't sure what to expect. Was very impressed with the experience…read more After leaving I inspected my car and there were absolutely no spots!!!!! The only thing is I didn't know I had to pull up a little when the overhead door opened for the driers. By the time I did, I had little time for drying, but I'll know from now on. My new place to go when my car is dirty!!

Didn't want to give a star but had too... I went through and no water got on a section of my front…read morewindow I just purchased this car and you can see the year sticker spot on the window and there is dirty all around my car doesn't even look like I got it washed $10 not worth it the number listed is disconnected and no way to get money back