Donna,.. Absolute trash business owner. She's the only one that answers the phone and literally asks for a name and number and books your apt,... only to screw it up every single time. Have made numerous apts for them to over book and leave me hanging.. 3 separate occasions where I make an apt, am told okay when I walk in, I wait 30 minutes after the apt for them to tell me they have overbooked the apt and "some one else" will take care of me when they become available. Not a single care about customer service and couldn't care less if you ever come back. read more

I would highly discourage getting any services done by the owner of this nail salon! I went in yesterday to get my nails done by Ann (came out amazing), so I felt confident having my sister come in to get her nails done as well. The owner Donna was a complete menace. Her attitude was completely unprofessional and instead of my sister leaving confident and happy with her nail service, she came home disappointed and upset by how the owner belittled her during the nail service. If you don't want to work on nails, allow your staff to handle it but her attitude is completely uncalled for and is not worth the price of the service. As much as I love getting my nails done by Ann, I would not return to this establishment under the current leadership. read more

I've been coming to Gallery Nail Salon specifically for Ann, and let me say -- she is absolutely AMAZING. I don't even live near this salon, but I make the trip because no one does a pedicure like Ann. Every time I book an appointment, I request her without question. Unfortunately, my most recent experience left me extremely disappointed -- not because of Ann, but because of Donna's attitude and customer service. I had a 1:00 pm appointment and called ahead to let them know I was running just a few minutes late. Instead of trying to work with me or show any courtesy, Donna told me that if I wasn't there exactly at 1:00, they wouldn't service me because another appointment was at 1:30. This was said in a very dismissive and rude way. What makes this even more frustrating is that on past occasions, I've shown up on time for my appointment and been kept waiting. Yet when I was the one running just 4-5 minutes late, I was treated as if I was being disrespectful. Instead of any attempt at accommodation or even a polite explanation, Donna basically told me not to come if I couldn't accept anyone else. This kind of customer service is unacceptable and leaves a very bad impression. It's unfortunate because Ann's work is truly exceptional, but after this interaction, I will be taking my business elsewhere. If you do go to this salon, I highly recommend Ann -- she is phenomenal at pedicures (and I'm sure just as talented with manicures). Sadly, management's lack of courtesy overshadows her incredible work. read more

I called before walking in just to check if an appointment was required. I was informed walk ins were okay. I came in a Thursday and was seated immediately. I didn't get the man name who did my pedicure but he was nice. I wouldn't say it was the best pedicure I've ever received but it wasn't bad. The only thing I wish was that I was given the option to sit around until my toes were dry. It felt like soon as he was done painting my nails it was time to go. I chose the Gallery Spa Pedicure which was a couple of dollars extra and I would say it was worth it. The massage was nice. Overall the atmosphere was nice, the shop was nicely put together and welcoming and it felt peaceful. I would go back. read more

Gallery Nail Spa - Pedicure list and prices. - Nail Salons Near Me - Sunrise, Florida

I love my nails everytime I come! Great customer service. This is my go to spot. So clean! read more

Gallery Nail Spa - Love my nails - Nail Salons Near Me - Sunrise, Florida

Ana is amazing my nails are always how I like them. They provide water and have multiple tv's for you to enjoy the vibe while getting pampered. read more

Gallery Nail Spa - Nail Salons Near Me - Sunrise, Florida

Hard to beleive they are in business - Nasty customer service even with an appointment- Last pedicure was a mess, gave a second chance, they stunk ! read more

Stopped in on Saturday to make an appointment for dip powder, pedicure and nail art...nail art being the most important service I was looking for. Gentleman put me in the books for 5pm Wednesday with Donna. Arrived 4:55 and waited until nearly 5:15 before inquiring about my appointment. The girl checked and yes, I was in for 5pm. I asked if I should reschedule and she said she could at least do my pedicure. I asked if Donna was still going to be able to do my nails and nail art and she assured me yes. After the pedicure, I had to wait another 15 minutes and was passed off to yet another person. Meanwhile Donna had taken 2 other people during this time, neither of which were in the salon when I walked in, nor were they in the appointment book when the girl had checked my appointment. As the girl was finishing my nails I once again asked if Donna was going to do the nail art. This time I was told, no...next time. Sadly, there will not be a next time. read more

I've gone a couple times to this place for convenience because it is in the same plaza as my daughter's dance studio, however, I am not a huge fan. They are reasonably priced (gel manicure $32 I believe), but the gel polish DOES NOT last. Mine hast last a week and I have given them several chances. :( It really is a shame, but I wish they would pay attention more to detail when removing cuticles and apply the polish correctly where it wont peel that same week. Also I feel like they need to get a better brands of polish, and they need a better assortment for gel colors. If you're looking for a quick place to go for just a quick polish change and in the area, you can go here. But for a mani & pedi -- I have found a better place to go. read more

We love going here! Every year we come to visit the family we make sure to stop by here. Everyone is pretty amazing! See ya next year, Gallery Nail Spa! read more

They refused me service. Unprofessional and terrible customer service. They do not care about the customer at all read more

Gallery Nail Spa - They refused me service. Unprofessional. - Nail Salons Near Me - Sunrise, Florida

I got a pedicure on Thursday and my nails looked better when I came in before my appointment. Not only did the nail tech do the gel polish extremely bumpy but she did not properly trim the cuticles or do anything she was supposed to. I had to go to Orlando for the weekend for a conference or I would've addressed it right away. ItS Monday and I just called in to get them to fix it and they told me I have to pay the full amount for them to fix my terribly done pedicure. I'll never go back here again. Terrible service and Tempe quality is a gamble. The owner said she doesn't care if I leave a bad review and was laughing when I explained to her that I just paid 3 days ago. read more

Gallery Nail Spa - Nail Salons Near Me - Sunrise, Florida

In love with how my nails came out. I'm usually very particular, but my nail tech is great and helps me with making a decision on the color. read more

The owner has a nasty attitude. Poor customer retention skills. Make sure you have your techs' phone number to deal with directly. Twice they screwed up our appointments - Friday, 7/11 and today 7/16. I show up for my appointment today and she tells me I don't have an appointment with Ana at 2pm. She asks for my phone number and proceeds to look it up on her mobile. When she sees I called yesterday, she starts flipping the the appointment book and can't find.me anywhere! She basically tells me that Ana can't do me, nor Fernanda, the other tech that was there today, because they have appointments already, and basically tells me I'm out of luck, but in a nasty way and walks away!! If it wasn't for the flight I have to catch today, I would have not been as upset as I was. A client who noticed how nasty and rude she was, offered to let me get my polish change and allowed the tech to take care of me. read more

The techs who work with the dipping powder are amazing and so creative. Love how well the clean all around the nail leaving perfectly manicured nails! read more

I've been in here 4-5 times over the past two years. This nail salon is located in a small strip mall about 2.5 miles from the Sawgrass Mills Mall. The salon is clean and modern. I think it's cute how they sometimes have French pop music playing. There are large screen TV's on each wall, usually tuned to HGTV. My extent of nail maintenance is a pedicure every 4-5 weeks, a basic mani every 8-9 wees and gel nails one a year. An older woman gave me a pedicure the other day, OMG, best massage ever!! She was also METICULOUS when she was cleaning up my cuticles. She did a really nice job painting my toes too. I had opted for the mid level pedi, which I think is $29 at my time of visit. I love that they give you three different options of lotions to pick from. I think it's lavendar, cucumber and something with honey. I believe the least expensive option is $23 and there is one that is more than $29. Overall a nice spot for a pedi! read more

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NOT sanitary!!!! Do not recommend this place! I was cut twice and was bleeding... no apology from the nail tech. Instead, he proceeded to paint my nails while getting blood on the nail brush and adding it back to the bottle. Then someone after me used that same bottle. This is incredibly unsanitary and unsafe. If they did this with me, then the bottle was probably already contaminated before with blood/germs and that brush was placed on my open wounds. Everything was dirty and not wiped or properly cleaned. Nail tech wiped his nose and grabbed my hands after. Nail tech messed up my nails multiple times and I had to argue to fix it. He also left nail polish all over my skin and never cleaned it. Please be careful. read more

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I usually go to nails etc on commercial and 94th but lately they have been slacking i tried gallery nails today and TIM did my gel manicure and pedi he was great very professional everything was clean my pedicure wasn't rushed i was relaxed and will definitely be going back! read more

Gallery Nail Spa - Nail Salons Near Me - Sunrise, Florida

Absolutely great experience! Everything is well sanitized & patrons are socially distant from one another even if you came in together with a friend or partner for services. My nail tech, Ana was thorough & pleasant. Very professional & did a great job with a basic mani/pedi. Chairs are actually covered in a non-reusable plastic & the stations are sanitized and disposable paper placed... will definitely be coming back! read more

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Just waited 40 minutes and not a single person acknowledged me. I wrote my name down and what I wanted. If they would have acknowledged me and told me that they were busy and didn't have any appointments available I could have left 40 minutes ago. But I guess I'll never know since I'm never going back. read more

Great SERVICE! My first time here Kind ambiance throughout. I didn't even have an appointment! I will definitely be back here! read more

Gallery Nail Spa - Matte Black with Design - Nail Salons Near Me - Sunrise, Florida

Decent first experience, still trying to understand the difference between the various pedicures. read more

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Clean facility, good staff, quality work. It's been 3 weeks now and my nails have not chipped. Me and my mom came here before our cruise trip to have our nails done. I looked up a bunch of places on Yelp and this one looked welcoming and had great reviews. I made an appointment beforehand but got stuck in traffic the day of and had to call and move the appointment back. When we arrived the front desk girl said she thought we weren't coming...Even though I called to let her know we were running late. So we had to wait 15 minutes before getting worked on which is not too bad. I love the nice relaxing music they had on. Felt like I was at a Parisian cafe. There were a lot of pedicure chairs in the back and quite a few tables for manicures in the front. Everything looked well kept and neat. The lady who painted my mom's nails had to redo a couple fingers cause it touched the UV ray machine as she was putting her hand in. The girl who did my French gel manicure was articulate and precise. She didn't talk much which I actually like. I prefer a quiet quick session for mani/pedi treatments. She painted my French tips perfectly and used a very unique rightside up method I've never seen anyone else do. But it worked well. She squared my nails very well too. I might have went a little overboard turning on the light while my nails were baking inside but my gel polish has not chipped at all and remain fully in tact 3 weeks later. With plenty of luggage lifting and vacation craziness, still perfect, minus my nails and my cuticles growing out. Prices weren't too bad either. $63 for me and my mom's gel manicures. Will definitely be going back for more. read more

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Terrible.....it's like I didn't get anything done...went for a pedicure, made an appointment the day prior and then sat for over 20 minutes before anyone did anything....was a complete waste of time as they did a half ass job....would not recommend. read more

You'll see all the old reviews are the ones keeping their rating at 4 star. Well there's new management and a new way of behaving. Their prices are extremely high for the quality of work their doing. They refuse to get new product, reusing old overused nail polish that just doesn't work, this was my nails after 4 days.. gel manicure, it was already peeling off after one day. I asked them to repaint them and they threw the biggest fuss, told me they wanted proof, that it must have been something I did, they treated me so poorly. I still tipped because I felt bad for some unknown reason, and after their behavior; I still decided to come back to do my nails again, as if I was some sort of masochist. When I went in a second time, I was asking my sister what color I should do, and THE OWNER with all the attitude in the world, in the most passive aggressive voice states "she's not allowed to do gel she can do acrylic, gel doesn't work for her and we won't redo it if it comes off" ??? What??? She started lying and saying I do this all the time, but I have NEVER gone back to complain about their nails, they have made my nails bleed, cut my nails that I worked hard on growing without asking, they have made many errors, but none that I've gone back to complain about. But this time was just ridiculous, I painted my nails because I had so many shoots and to have it PEEL OFF the same day and have to work around these nails because their irresponsible and won't throw out their old material?? But even worse, to blame me? And tell me I'm the problem? I was at awe by the unprofessional behavior and blatant disrespect, but I should have read the reviews sooner because it's clear I'm not the only one that had this misfortune. Save your money, time and effort. That new management has no respect for anyone and if I worked there, I'd find a new place because she is going to run that business into the ground. In total, it was my two nieces, sister, mom and my two best friends who went there on a continuous basis, also my coworker and her sister. In total 8 of us, who I've made sure to tell me tales to, we will ALL be going else where with our business. It's sad to see what you're whiling to take, out of convenience.. And for the owner, if you want that business to run well, be a hands off owner. read more

I honesty can't find a reason not to give this nail spa anything but 5 stars! I normally do my own mani/pedi at home so when I decide treat myself I'm extremely picky. I walked in on a late Friday afternoon and was welcomed by super friendly staff. They were able to accommodate me right away and had me pick out polish options. I always take too long to do this because there's way too many options and I honestly love them all. The nail tech Ben came over and helped me pick colors then showed me over to the pedicure station. They have French music playing as background music and several TV's playing shows from the Food Network and HGTV. Loved that! I chose the Gallery Spa Pedicure with a regular manicure for $39. For the pedicure, they use a scented sugar foot scrub and lotion along with scented stuff they put in the water. From the three different scent options (lavender, cucumber, and milk and honey) I chose the lavender based on Bens recommend. I also liked the longer leg and foot massage which is why I went with this pedicure option. Overall, the quality of the manicure and pedicure was fantastic. He rounded my nails exactly the way I asked and did a phenomenal polish job. The salon was very clean, quiet, and relaxing. I would definitely return the next time I plan on treating myself to a mani/pedi! read more

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I can't believe this gem has been in my backyard and I hadn't tried it yet! I was in a rush and needed a quick pedicure and stumbled across this place while driving to the post office. They take walk-ins, the pedicures are fairly priced $25, and the service was phenomenal. The guy who did mine worked gently yet very thoroughly and I've honestly never had a more relaxed and cleaner pedicure. You can upgrade your pedicure and pay more if you'd like but regardless they offer you water and a foot massage and hot towels. Very very pleased, I'll definitely be back. read more

Extremely unprofessional. Made an appointment on Friday for Saturday. Arrived a few minutes early and was told the nail technician left. No call. Nothing. Zero respect for my time. I was told she had a flight, but when we made the appointment together the day before, her flight was on Sunday. The employee said, "there is nothing else to do. You can call her Tuesday." So disappointing. On their website, they expect 24 hour cancellation notice for courtesy. They clearly have no respect for the client, only themselves. I will not be returning. read more

Amazing service and had a great se of colors, the people there are also very nice and had a nice conversation with the nail tech. New favorite nail salon read more

I ended up going elsewhere. It's very hard to get anyone to do your nails here last minute. I personally love designs and nail art and don't mind paying for it. I felt it was a bother when I would walk in with the pictures if what I wanted. My last time I went I couldn't get anyone to do my hands only a pedi. I guess they don't need my business. Worked out perfectly fine for me since I found a much better place, Elite Nails, check them out. read more

I have never been to a nail salon and had to ask someone to PAINT MY WHOLE NAIL. My nails aren't the same shape and are not the same size and are extremely lumpy. They don't talk to you and then get upset when you're asking for something different after already showing a picture. Other nail salons I have been to make conversation and remember your name and your stories for the next time you go in. Never will come here again. read more

Gallery Nail Spa - Nail Salons Near Me - Sunrise, Florida

How they have four stars is beyond me, they use expired products, my nails are always chipping and they raised their prices for less quality. I'm sorry but I won't be coming back.. read more

Look out for extra charges. I've noticed Donna (the lady that normally scheduled the appointment and sits at the front on your right when u enter) adds $1-$5 extra to my bill even when a tip separately!!. Not to mention she's ALWAYS RUDE! Definitely will be looking for another salon. read more

Always the perfect mani and pedi! And very clean! They disinfect each and every chair and station every time the customer leaves...try it they won't disappoint! read more

I would give no stars! HORRIBLE CUSTOMER SERVICE! I've been getting the same full set overlay for the last 10 years with my natural nails and this has been the worst job and experience I've ever had. Not only did he speed through when I asked for simple square but asked for it to be a little skinny he said that's coffin completely changed my shape and when I tried to complain he walked away from me. I complained to the front and she apologized and charged me FULL price said there's nothing she can do it's already done. Completely rude about it, when I asked her if my nails looked good to her she could not even answer. She called the tech back up and he again walked away when I tried to show him that my nails were bad. Will never come back again ! Worst experience in a nail salon I've had in FLORIDA. Unacceptable. read more

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Overall the service was great. I got a mani-pedi which I felt was reasonably priced. It took 1 hour from start to finish - not too bad, but could've been a hair faster. The environment was tranquil, nice, and clean. The location could handle a good amount of clients and it wouldn't feel stuffy. I do like that they have this system where the receptionist pages the technician when a client is ready. The skill of the technician I got was above average (I chose a nude color that could've easily been streaky but it wasn't) BUT, she did cut my nails bed twice causing some moderate pain and some bleeding. Because of this I had to deduct a star. However, I will still return to this salon in the future since I liked the way my nails looked after. Nails (regular polish) lasted a little less than a week without chipping. Toes lasted about 2ish weeks wearing closed toed shoes. read more

Gallery Nail Spa - Favorite color - OPI's Do You Take Lei Away. Can you spot the boo boo? - Nail Salons Near Me - Sunrise, Florida

I've gone to this salon twice and each time that I do regular polish the second coat is never fully applied to my nails. Gel has been great but regular polish is always so rushed and not done properly as if they are trying to avoid getting paint on your skin and have to clean it off but then it just ends up being a crappy job. read more

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Love my Nails!!! Jenna did an amazing job and she took the time to hear what I wanted!!! read more

Gallery Nail Spa - Love my nails, Henna did an amazing job. She took the time to hear what I wanted. - Nail Salons Near Me - Sunrise, Florida

Ana gives the best pedicure! She's very sweet as well as professional. Definitely recommend her.

The worst nail salon i've ever been to. The nails were crooked and looked nothing like the picture and they were super rough and left cuts in my cuticles that made me bleed. never again. read more