Extremely inconsistent service. I've had both great and terrible experiences here. There's a lack of professionalism and effort when it comes to helping clients achieve their inspired nail designs. I was told red chrome wasn't available and was given yellow chrome over red nails--while my sister's nail tech had her nails done with red chrome. The overall attitude made us feel like they didn't want us to return. read more

Galena Nails & Spa - I asked for red polish with red chrome on top. - Nail Technicians Near Me

I received an amazing fill in from Anh. She took her time and you can tell that she cares about her work read more

Galena Nails & Spa - Nail Technicians Near Me

Horrible service at this place the owner it's a very rude person and she laugh about everything I been in very nice spas with good employees don't waste your money there read more

Galena Nails & Spa - Nail Technicians Near Me

They've just gone down hill. Very impersonal and rushed. They're mostly talking and laughing between themselves.. not in English. Corey is very nice but NOT good at nails and it seems they give him any walk ins. They turned the lights off in the pedicure area when there were still a few of us in the manicure area. This was at 6pm. Very awkward. read more

Galena Nails & Spa - Nail Technicians Near Me

OK so I got gel and it was so messy it was lol over my finger and nail beds and cuticles I can't get it off but the ladies were a little nosey and the lady that did my nails kept pulling in my arm really hard i heard my shoulder pop I HEARD THE LADY BEHIND ME SAY SHE HAD A YEAST INFECTION PLS FO NOT COME HERE read more

I am leaving this review on behalf of my sister, who also posted on FB. I went with her to get her nails done so not only did I witness, but I absolutely agree with her. I've been going to Galena on and off for a year now and more times then not, I feel rushed. "Called ahead to make an appt and felt rushed from the beginning. I showed the nail tech the picture of what I wanted and she said "what color do you want." The picture had a white glossy look. So I said just like the picture or as close to what you have. She started arguing saying I'm supposed to tell her what colors. I told her she's the nail expert, I don't know what she has that's why I brought a picture. She was upset and rushed. All so 4 nails could chip 2 days later. I did dip and gel." read more

Galena Nails & Spa - Chipped nails after 2 days. - Nail Technicians Near Me

I have been going to Galena Nails & Spa for a few months ago, and every time I visit, I've had a pleasant experience. Their nail techs are all friendly, and are experienced. I usually get my pedicures and manicure nail dips, and they do a great job. It's moderately priced and very clean salon. There's also lots of pedicure chairs and walk-ins are welcome, but a scheduled appointment is always recommended. read more

With this COVID pandemic, my body has taken a toll. In my jurisdiction, we still have a mandatory stay at home order. Which I dont agree with at all! Its looking like it wont be open any time soon.... My friends in Frederick co, told me nail salons are open by appointment only. So I called a day ahead and booked my appointment. I went in and it was like the whole salon just for little Shelly. Ruth was amazing. She was my tech for my services. I got a spa pedicure, lemon scent. I strongly recommend this service because it includes everything. Scrubs, massage, hot towels, and paraffin wraps. After all this pampering my eagle talons disappeared. She shaped my brows perfectly. She also provides facial services which Ill check out another time. The spa it self is very spacious and immaculately clean. You will need your mask. Im just happy that they are open!! Spa services is definitely essential!! read more

Galena Nails & Spa - Yassssss!! Its beennnn a long time!! - Nail Technicians Near Me

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Won't be going back. My nails are chipped and not filled after a gel manicure less than 3 hours ago. A third coat should've been applied, but i already politely asked her to fix my nails a few times so was done. I don't get my nails done often so this is a rare occasion I'll go and even rarer I'll ask someone to fix it. It was the nail techs first day apparently and she got paint on my hand multiple times, and tried to rub off a mark on my wrist I've had for years. Not worth the money - this picture is now 6 days following and I wanted to give it a chance before I posted, but you can tell how chipped it is. Wouldn't recommend. read more

Galena Nails & Spa - Nails - Nail Technicians Near Me

This was my first time here but I'll definitely be back. I got a jelly pedicure and it was great from start to finish. It can with a foot massage and shoulder massage. Usually the massage is bleh and not worth it but Jessica was amazing. She massaged all the knots out of my shins, calves, and feet. The shoulder massage was great too. I would post the final pic of my pedicure but I hate my feet lol. Just stop by and experience this awesomeness for yourself read more

Had a mani and ped and it felt rushed and impersonal. I wanted gel nails on my hands and they didn't hear me and ended up with regular polish. I was heading out for a vacation but had to make time to get it fixed the next day. No apologies, no making it right. Just charged again and time waisted. We won't be back. read more

I had an amazing experience here with Queenie and all of the staff. I am really picky with my nails. I want natural nails but work with my hands and my nails sometimes get chipped. They were able to repair a broken nail, give an excellent manicure and healthy protective coat to protect my nails from damage. I got a jelly pedicure with paraffin and extra massage. Everyone here listened to exactly what I wanted and did a great job. Everyone is so nice and the place is very clean with working massage chairs. Highly recommend! read more

Galena Nails & Spa - SNS Manicure of natural nails - Nail Technicians Near Me

These ladies did a great job! They have their Barbicide Covid-19 course certificates posted, clear dividers for manicures and pedicures and needed and desired but everyone was required and wore their mask the entire time. The staff ask that you wash your hands upon entry and I suggest making an appointment and coming at off times if possible. They also offer great mani/pedi discounts and discounts for using cash! Worth the drive! read more

Galena Nails & Spa - Summer mani/spa pedi (499 Valentine) - Nail Technicians Near Me

Had the BEST experience taking my almost four year old for a mommy and me pedicure experience. It was my daughter's first pedicure and manicure and they made her feel like such a princess and she had the time of her life!!! Her nails and my pedicure both look great and we will absolutely be back soon!!!! read more

perfect way to spend 2 hours on one of the best pedicure i've ever had! Cory took his time and messaged my legging like a real pedicure should be done! I did the hot stones pedicure it was worth every penny! read more

I tried this place for the first time a couple of weeks ago. It's very clean and nicely decorated. They provided prompt and attentive service for my mom and I. We were in for manicures, I asked for a simple French manicure. The end result was very nice. However I will say there were really pushing gel manicures or upgrades and said they couldn't do flowers on regular manicures, which I've had done in the past. Overall I'd highly recommend, I just don't think they're fans of simple manicures. read more

Best massage on my legs. Very detailed and kind. Clean and good massage chairs. Get one of the spa pedicures and you won't regret it. Worth the but if extra money. read more

I heard and read about this new place couple days ago and I have to check it out. This place is very nice, clean and spacious, it would make a perfect place to host the party. Everyone here also friendly. I got the spa pedicure and since it's 20% off everything for the grand opening I decided to try The dip powder for the first time. Monica did a wonderful job, I have to keep my nails short so I never really bother to do anything with it. Monica helped me pick out the perfect shade. I used to hate the way the gel feel on my nails but this dip powder is nice and thin and look very natural, I really like it even on my short nails. They got tons of color to choose from, I can't wait to come back to try the different color. For the comment below with 1-Star, They only been open for a week. Give them a break, you left them with 1-star with out getting any nail service because their credit card machine is not set up yet. They only take cash or check but they're also doing 20% off which I'm fine with going to theldThey are other nails salon in this area(less than 3 mins away) Hopefully you did find another salon for you. So won't feel like like your time to drive here from Ballenger Creek. read more

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This location is in the Urban Green Apartment Community! You have to drive into the community to see it...it's 4 days in and I wanted to try it out since I've tried most of the nail salons in this area. Everyone is nice! The place is clean (as it should be 4 days in). They have plenty of dipping powder (SNS) colors available. I got a pedicure and my daughter got her nails done. They did a pretty good job. My pedicure was pretty relaxing. She (Jessica) massaged my legs and feet and it felt so good....I'll have to try it again but with anything it's always good in the beginning. I'd say it worth a shot, good energy, smells great and decent pricing. With so much competition in the area, I can't wait to see it 3,6,9,12 months from now. read more

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Classic Pedicure ($35 on their website) ended up being "$40" at checkout. When I referenced their website price, they basically said, 'oh yeah, that hasn't been updated' and proceeded to charge me the higher rate. The pedicure itself was fine/average. Likely a 'one and done' for me, as it wasn't a great first-time customer experience. read more

I am sooooo happy to have found this place! I had Jessica and she was very nice and paid a lot of attention to detail. The place is a little bit pricey (35 for a regular pedicure) but the quality and the service was great that I would pay it again. I was a walk-in and called 15 minutes ahead and was seen right away. I loved that they set the timer for the leg massage so no one is skimped on time. I highly recommend if you are in the area! read more

Galena Nails & Spa - Nail Technicians Near Me

I got an SNS Dip with tips done a week ago. The manicure was $70.00 with tips. The technician was rushing through and finished the manicure within 30 minutes. Not even 7 days later, 3 nails broke off. I contacted them, and they said they would fix it. I appreciated that. However, once I got there, a technician started working on my nails and did not put the tips on the 3 fingers that were getting repaired. Once I pointed it out, she said "too late, you can come back later to get your nails redone and get new tips then." She said something to the other technician, and they kind of just laughed. Talk about making it awkward for me. So, I kind of laughed to myself, because I knew I wouldn't be coming back after that comment. To top it off she didn't even shape the nails like the rest of the other nails. So, I have two different style shape on one hand....Needless to say, they care more about taking your money than the quality of work. read more

Galena Nails & Spa - Nail Technicians Near Me

After going to this salon because of its convenience, my mom and I realized that it was NOT a good place nor worth your money. I got an acrylic fill in and the nail technician cracked my acrylics, did not take all the old polish off, and made the length uneven. She did not let the polish dry before putting a top coat on which smudged my simple design. Upon leaving the salon , the nail polish has already chipped. On the website and through phone I was told the price of fill ins would be $25/35, depending on if I get a design or not. I got a simple cow design on two nails. In the end, my nails costed $50 for fill ins with a simple design. For the quality of my nails, it was definitely not worth the money. Complete scam. They only accept cash tips, which is understandable, but we assumed they would take credit. However, they didn't. My mom only had a $50 bill, which she expected change for and told them that, but they took the full $50 bill. This turned into a $150 trip when our nails combined should have been $65 + 30 for tip - no where near $150. We got taken advantage of and received poor quality. Will not be going back and do not recommend. Disappointed and disgusted by their morals. read more

The Galena team has great customer service in a clean and relaxing environment. I will definitely be returning.

Recently went in for a gel manicure and it was so rushed! They never buffed my nails after taking off the polish so when new polish was put on, there were bumps/bubbles. Never pushed back my cuticles. I had such high hopes, but felt that they were just rushing to get me out the door... read more

I was hoping to give a 5 star! But I can't. The lack of cleanliness, friendliness and most importantly quality of service leaves me with no choice but to give a 1 star. I went for a Brow wax, and wanted to schedule a pedicure and a massage. But after seeing the filth of the wax area and the bad waxing job which included tweezing that cut me twice! Then being handed a filthy mirror to "see" my brows i changed my mind. I paid w/ CC and b/c tips are cash only I asked for change for a $20. I was given 2 $10 bills! I asked that one $10 be broken down again. So, a $10 wax that was awful ended up costing me $15 and a blisters on my lid where I was cut! read more

Today was my first time coming to "GNS", and I arrived as soon as they opened. I was a walk-in and I wasn't sure how busy they would be so I arrived early. I originally requested the gel manicure and spa pedicure, but later switched to the dipped manicure. My technician's name was, Thuy pronounced, "Twee" and she was amazing! Great conversation and she did a wonderful job on my pedicure. She got my hands ready for my manicure, and I made the decision to get the dipped manicure after speaking with two ladies that were already getting it. They both told me it was the way to go, and they were like the 3 and 4th persons that told me that I should try the dipped nails. I'm so glad that I did. I was very impressed with the results. Monica was super fast, nice and friendly. Although this place was a bit pricey, but it was well worth it for the excellent customer service and high quality final results on my nails and eyebrow. Also, the nail technicians have significant years of experience, are knowledgeable, and great at what they do! This spa was nice, quiet, and very relaxing. Thank you so much, Monica & Thuy! I will return and I highly recommend them! read more

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Wow! Got a massage spa pedicure. Fantastic! Ruth was very Thorough and this was verrrry relaxing. Also had SNS dip with tips and a solid color and they look great and natural shaped, as I requested. Fabulous job! read more

Wow the Jelly spa pedicure is really nice. The prices are very reasonable. Nails/massage and waxing done here. The staff is nice and This is now the place I go as there are lots of choices in the area. read more

Very pricey! And, when we called to set up the appointments, we were given VERY different rates ($25 and $15 lower) than what we were charged when they were done. Also, tips are cash only, which is fine! Except, I only had a $50 bill and she took it without asking if I wanted change and said, "Good bye." Won't be returning. read more

I had my nails done with Jessica. She was not friendly at all. Which is fine but she also cut into my nail and made it bleed and never even bothered to acknowledge it. She did a very sloppy job. Most technicians will clean any nail polish that gets onto the skin with a brush. She would just use a metal scrapper and smear it. She put so many layers of gel nail polish that it bubbled up at the end. I told her someone else had done a job like this before on me and the polish started to peel in a day or two. She gave a blank stare . I asked her to fix it. She just filed the side of my nails. Overall bad experience. If I'm paying $80 for a mani/pedi. I expect better results. I would never use Jessica again. read more

So I thought I would give them a try and I am highly upset. I expressed my displeasure and the tech attempted to resolve the issue but she kept cutting me off when I tried to explain. The worst $60 I have ever spent. My acrylics are no where near the same shape and to me it's just a sloppy job. If I choose to return I will ask for a different technician. Tomorrow I will be going to get them removed and a new set applied. read more

Galena Nails & Spa - Nail Technicians Near Me

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I've gone to this place several times after Henry left for vacation and I have to say I've been highly disappointed. On Sunday I made a 3:30 appointment for a manicure and a pedicure for me and my daughter. After the mail tech rushed through my pedi, I sat and waited almost an hour for my mani. I was getting Acrylic removal to replace with dip powder on my natural nails. While using the drill to file down my nail, the mail tech lost control causing her to injure my pinky finger. I'm very disappointed with the service provided at this salon and will not be returning. read more

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The best pedicure I have ever had! Such a wonderful, clean, awesome nail salon. This location has been a hidden gem for a while but I have noticed they are getting busier. It's a place I'd like to keep hidden for my own selfish reasons, but I am happy they are doing well. Great place and great people that work there! Best in Urbana by a long shot in my opinion! read more

New opening!Really nice people there! Really appreciate Monica take care my in grow tote nails

Absolutely awful experience. One tech slaughtered my daughter's cuticles and left them bloody. Two days after my manicure, I ended up with a horrible finger and nail infection (I have natural nails, too, so nothing invasive and this still happened). Dirty and unsanitary and awful service, rushing your services in between many phone calls and getting up for long periods of time to do other things. And add to that our injuries? We will never be back. read more

Monica the owner is the best ! She has a clean modern designed shop with luxury options- I love her dipping skills ! read more

Galena Nails & Spa - Monica the owner is the best ! She has a clean modern designed shop with luxury options- I love her dipping skills ! - Nail Technicians Near Me

I've been here a few times and never had a problem. However, today's incident totally turned me off and I won't be spending my money here again. Two weeks ago, I made appointments for pedicures for myself and three friends. We got there on time and they were not ready for us. They started my friends pedicures 15-30 minutes after our appointment time and didn't start mine until 45 minutes after our appointment time. Rather than honor our appointments, they allowed walkins to go ahead of us. They only sent someone over to start on me after I complained. I would have appreciated a discount or a coupon for a future service to compensate, but they didn't seem to care that much. I'm really disappointed because I liked their place and people, but I won't be back after their disrespect of my time. read more

This nail salon is excellent. The staff are friendly and provided great customer service. The mango pedicure was the best. The scrubs and lotions used were kept in the towel warmer which was a nice touch. They took their time, gave long massages and it was overall very relaxing. My gel manicure looks great too. I will definitely be back! read more

Amazing experience. The salon is beautiful and clean, the people are warm and friendly. They fit me in on short notice and gave me an amazing full set with gel in record timing. Can't recommend this place enough. Probably the best nail experience I've ever had. read more

Galena Nails & Spa - Full set with gel - Nail Technicians Near Me