Never going back there. The salesman are like really bad used car-sales men. They will tell you…read moreeverything you want to hear but won't back it up in writing. If you can't put on paper or what you were promising me then you are going to fail, but you're not taking me with you.

From the owner: Our store offers the latest technologies to diagnose your water samples and help you achieve…read morecrystal clear pool and hot tub waters. Our staff is also expertly trained to assist with all of your mechanical and maintenance needs. If your project is new we at Paradise Pools & Hot Tubs feel that our Artesian Spas and Trevi Pools line offer you the highest quality products at the best value in all of Tulsa and its surrounding areas.

Really nice people. Taught me a lot about spas (so many models, overwhelming.) but they helped me…read moremake a decision based on my wants and needs. Wife and I couldn't be happier. Thanks!

Bought a Doughboy pool from here 9 years ago because it had a lifetime warranty on all wall and…read moreframe metal parts. In October the side blew out and the post and rails collapsed. I have spent the last 7 months trying to get someone to look at it and make a determination and resolve this issue and through the occasional phone conversation Tom said they were denying my claim. No one ever came out, only pictures that I sent in. This is an expensive pool and I had a custom deck 33' x 70' built all the way around it. Now I just have a hazard for my grandchildren. Don't trust a word they say

When the spa was first bought, the salesman was super friendly. After coming in a few times for…read moresupplies, the salesman seemed disinterested in speaking with me to the point of dismissive. The counter personnel are super nice, though. After a couple of years, a new spa cover was ordered (the old one had the seams come apart) which took 6 weeks to arrive and be installed. No exact date of arrival could be found by everyone who answered their phones. The top arrives and is installed (the bars weren't tightened and the top is loose but we have tools). It's much lighter than the previous and, having it for just a little over a week (still working around our schedules to get it cleaned out, purged and ready for use), already a small hole on the underside facing the water has been found and stains that we can only assume are from either recent rains or birds on the top. We'll have to patch the hole (it's super small but this is another reason we had to order a new one). There doesn't appear to be any quality control once the top is ordered as, when it arrived, it was still in the manufacturer's box. For $850+, next time a new cover is needed, we'll look elsewhere. (Going to work so I'll add photos later)

I'm been a happy customer of Fiesta since we built our pool in 1995. They've provided excellent…read moreservices and products throughout the years. We have always depended on their service department for the opening and closing of our pool. For me, having this longstanding relationship with them gives me security knowing they provided sound advice and patience. This year has been tough on me and my family. I was recently diagnosed with having the BRCA2 gene mutation and had to undergo prophylactic bilateral mastectomies. Kerri and the entire service department has gone above and beyond with scheduling my pool opening. She has not only assisted with rescheduling but has been genuinely concerned with my recovery. Becoming a customer at Fiesta is like joining a big, very smart and compassionate family. I highly recommend Fiesta for all swimming pool needs from construction to products to, especially, service.

Every thing seams to be good until you have an issue with your unit. Then trying to get some one…read moreout to repair it. I have ben to the store and had some one take message to have the repair people to call and never get a call back. Call on the phone and get the same run around. you would think after spending $10,000 that you get some help so its now ben almost 6 weeks and still nothing. Just went on line and put in another request for service. We will see how that goes. Worst part is that it is under WARRANTY. Not Good

if negative stars were available, they'd get all negative. BUYER'S BEWARE!!!!!! they do lousy…read morecrappy work, they won't return calls, the WORST customer service (and I'm not sure you can even call it that). they will rip you off & not lose any sleep over it. after only getting about 6 months of use out of our pool, we had to hire someone else to fix the crap work Galaxy did BECAUSE they wanted us to pay for their crap work. NOW we have a freaking hole in the liner & guess what - they want us to pay another 2k to replace it! I am so fed up with this crappy company. RIP OFF RIP OFF RIP OFF LIARS. SAVE YOURSELF THE HEADACHE & MONEY - GO SOMEPLACE ELSE!!!!!!!!!!!!

5 Star Review for Vista Pools We recently completed our pool…read moreproject with Vista Pools, and the experience was exceptional from start to finish. Scott and JJ were fantastic during every phase -- initial contact, planning, pool selection, installation, and final walkthrough. With their guidance, we chose the Thursday Pools Aspen model (35×16) in Caribbean Sparkle. They clearly explained the pros and cons of each option, helped us understand what would work best for our yard, and were always willing to answer questions promptly and honestly. The installation process was flawless. The crew was professional, efficient, and respectful of our property. The pool was set perfectly, the equipment layout was clean, and there were no issues whatsoever during the build. Another major positive was their transparent payment schedule. Each payment aligned with a real project milestone, which added a level of trust and clarity that many contractors lack. Vista Pools delivered top tier service, craftsmanship, and communication. Scott and JJ truly went above and beyond. Highly recommended.

Vista Pools built us an absolutely incredible custom pool, and I can't recommend Scott, JJ, and…read moretheir team highly enough. I'm a lifelong swimmer, so I wasn't looking for a typical backyard pool. I wanted a large custom gunite / plaster pool with a full 25-yard lap lane, a shallow end, and enough space for the family to enjoy it too. Several neighbors had used Vista for fiberglass pools and had great experiences, so I reached out. Scott understood what I was trying to build right away. He put together a quote and an initial design, and after some back-and-forth, we had a plan that looked fantastic. We also walked through it at WalkYourPlans, which helped us make a few final adjustments before construction started. Once they got moving, they REALLY got moving. Within about a week, we had an enormous hole in the yard, and from there the work was nearly nonstop. Anyone who's dealt with contractors knows how unusual that is. Crews showed up, work got done, and the project kept progressing. I honestly couldn't believe how quickly and smoothly everything moved. We also made a significant change to the shallow end during the project, and they were able to accommodate it without throwing the entire schedule off. The quality of the work was excellent across the board. A friend with metalworking experience looked over the rebar and was very impressed. The gunite and plaster turned out beautifully. The tile crew nailed the lap-lane markings exactly the way I wanted them. My only small regret is that we didn't choose darker marker tiles on the stairs, but that's a design choice on our end, not a problem with the workmanship. Vista also selected a full Hayward equipment setup for us, including filtration, lighting, heating and cooling, automation, and saltwater chlorination. Everything has worked together very well. We started with the normal new-plaster process and switched over to saltwater afterward. One thing I'd tell anyone considering a large gunite / plaster pool is to take the startup and maintenance seriously. The bigger the pool, the more water chemistry and cleaning you're dealing with. During the first month, daily brushing is essential. Honestly, twice a day is even better if you can manage it. Keeping dirt and debris off the new plaster takes effort, and it's definitely a workout. Vista will get you started and answer questions, but after the handoff, maintaining the water becomes your responsibility. Buy a good test kit and the proper cleaning tools before the pool is finished. If you enjoy learning how everything works, you'll probably have fun with it. If not, budget for professional pool service. For me, this pool has genuinely been life-changing. I knew I'd enjoy having one, but I didn't realize how much it would mean to have a lap lane available whenever I wanted it. It turns out this was basically a lifelong dream I hadn't fully recognized until it was finished. Scott and JJ delivered something truly special for us. The pool looks amazing, works beautifully, and has completely changed how we use our home. I'd hire Vista Pools again without hesitation.

Everyone from Byrd Pool are fantastic and Matt especially is great at repairs and they will do…read moretheir best to save you money and get the job fast and their work is supreme. Thanks again Byrd Pool. Great Work!

Byrd Pool Service has been taking care of our pool for over two years and we are very happy. Our…read moreregular service guy, James, really knows his stuff. He makes sure our system gets what it needs and frequently suggests ways to save money on any repairs or updates needed.

We can't go wrong with a free pool water test and very friendly staff. If no line, you'll be in and…read moreout within five minutes. Mike is super friendly and will help explain the test.

Customer service is amazing. They are all very sweet. That said, if you have well water DO NOT GO…read moreHERE! They tested my water twice and told me I did not have any iron in my water. (My water turned red when I shocked it) I followed their recommendations. Not only were their tests wrong (I do have iron in my water) but they told me to use a quarter of the necessary amount of acid that I need and then use the non chlorine shock. Water went red again. Needless to say I went somewhere else and got the proper stuff and proper amount and now we are fine. They are probably just fine with regular city water but they have zero clue about what to do with well water. They didn't have a clue why my water reacted to the shock. Should have been my first clue.

I just moved to Tulsa Oklahoma, I decided to put in a pool, I start going to a church in tulsa was…read morementioning a pool project, the gal behind me said, Blue Haven pools, we just had one done. Amazing company, so we decided to go with them. I had no idea customer service existed, this company was amazing. My pool flooded with mud and rocks, 9:00 they were here, they worked for two days, came back until it was spotless. I was shocked, I cannot believe how beautiful the craftsmanship is also. They are way more OCD than I am. Thank you Blue haven pools, making dreams come true, and I company I know I can trust. I have built homes and countless items, most often you have to babysit. This company was spectacular, the knowledge base was amazing. The design from start to finish. Each rock was hand picked, hand sculpted. It's not a pool, it's a work of art. If you want a pool that is special and unique, Blue Haven Pool and Spas is the right company. If you don't want to worry about perfection, make the right choice, Blue Haven Pools and spa. The waterfalls after a hard day at the office, wow. This company is highly recommended, and also a person I just meet recommended the company. These are things you don't take chances in. You are handing over large amounts of money on faith. This company has been around since 1950. My kids got burned by the wrong company. Don't take the chance, hire Blue Haven Pools.

Had to babysit them throughout the process, constantly forgot things we spoke about. Hardly had any…read morecommunication as to when something was going to happen. After every step in the process we had to clean up the trash left between sub contractors. Even though we took down a section of our fence next to a new construction lot, so they wouldn't screw up the drive they still drove a dump truck of gravel into the back yard and broke a 10x6 section. (Not there problem). Have complete disregard for all landscaping, had to bring in my own yard grader to fix there problems. They said a pool cover was included and after everything is finished try to get you to pay an extra 5k for it. Buyers be warned they will screw you