Lisa is absolutely a nugget of information and she happily shares it with you, just ask!…read more We took two trips there one to find the couch we've looking for and sat in it immediately and knew it was the one and we hadn't even looked at anything else yet. After a couple hours we made our way around the store and found another setup we liked again Lisa to the rescue. She explained why we were literally drawn to both why it was a hard choice between the two and the price points so that we had all the information. To which when we left yesterday we left with 5 sample swatches and given great instructions on how to use them. We followed her instructions and in minutes had our decision made on color and then hashed out which style of soft and why. Today we went back and handed back the samples and said let's get the one we originally sat in, she wasn't surprised at all by our choice and placed our order.

Excellent & professional customer service, plus high end quality furniture for an affordable price!…read moreI was fortunate to stop by and get to meet and work with both of the owners. They listened to my wants and needs, looked at the layout of my space, and helped me figure out exactly what we needed. I'm excited to get my furniture, but already impressed with the owners and the way they run this business! I'll give a follow up review once my furniture arrives, but can already happily recommend this local business!

I had a Great experience at this store . Our sales person…read moreLexi was Great she gave us the time and space to look around and made herself available when we needed her she checked stock to see if item was in and when we would be able to get it and asked us what day's and times worked for us. Had to leave and come back and when we did the man manning front turned out to be manager very nice man introduced himself and asked if he could help us not knowing we had been in. We told him we had been working with Lexi and he went to get her. Long story short Excellent customer service. They called when they said they would several times updated us with any changes and delivery did everything they said they would and more very very happy . They should go over to there partner store and give them lessons on how to treat customers (M.B) Management has got a great staff they work together like well oiled machine. They made us feel we we're important and wanted our business. Thank You for such great service

David Webster helped me find the perfect chair. He was very knowledgeable, and listened to exactly…read morewhat I was looking for, and took me right to the perfect one! He was very friendly and made my experience a happy one. Quick and painless! I picked it up the next day at their warehouse location because I didn't arrive to the store until 6 that day. Just a note if you want to bring something home that they have in stock the same day, the warehouse closes at 7:00, so you have to order and pay a couple hours before closing time. That will give you a chance to drive to the warehouse and get the item the same day.

This is a locally owned franchise with the best guarantees in the industry! Also, George, the…read moretortoise, is amazing to visit with lol.

Let me begin by asking, How long has it been since you have had an EXCELLENT customer service…read moreexperience? This is who they are at the Owasso MATTRESS FIRM!!! We were just window shopping and they were so kind, polite and knowledgeable. Beyond what I could have even hoped for in any visit, to ANY store. Jason is a GEM and the whole crew, including George, the adorable mascot!!! You must stop in and experience what we did just today. Completely unexpected, but you will not leave wishing you had bought anything anywhere else. It was a deal that we could not refuse!!!! Customer Service is not just a sentiment, it is What they do......

Great prices and large selection. Friendly workers and affordable prices !!! They have lots of nice…read morecouches and sets!! Tons of art! Never knew about this store so close to me! Found my art piece and now I know I'll be back for more

I've had my bedroom furniture less than 5 months and the bed broke while I was sleeping and they…read moresay there is only a month warranty for a bedroom suite that cost $1700 and wants to say they can't fix it. I have pictures of it but can't seem to post them on here! The worst company I've ever dealt with. They didn't even put the furniture together until I called and said that I wanted a refund and to come pick it up because what kind of furniture store does that. They don't even deserve to have one star but it's the only way to post it.

We've shopped at all four stores looking for a special colored couch. Low a behold we found one…read more The sales people for extremely out of there way to serve us. They carry all prices and variety of products. We originally had ordered a couch that 6 weeks to receive! It was delivered and for two weeks we didn't like it. It was not the exact color we had ordered. Management was very helpful in helping us with exchanging it for another couch and love seat. We have visited all four of Neal's sales location. Everyone we dealt with were as professional as they come. That being said we visited the Sapulpa store again this week. We bought 6 chairs to go with our existing table. We have nothing to say about Neal's stores but Thank You!

Over the years I have bought a mattress, bed frame, upholstered bed frame, and a couch. For the low…read moreprices they offer I have always found what I was looking for and in good shape. I recently purchased a couch and it is the most comfortable couch I have ever personally owned. The guy who runs it keeps a tight ship. They do offer delivery for a fee. The furniture is affordable enough that the delivery fee makes sense.

DO NOT COME HERE. I have had my couch for less than 1 year and it is awful. There are holes…read moreeverywhere. It is falling apart. Worst quality furniture I have ever experienced. I called to complain and they kept telling me "no refunds" and that it is my fault that I bought the couch and. They also began to raise their voice at me. The employees are Extremely rude. Do not shop here.

What seemed to start as a good choice in moving our family member's household items in order to…read morehelp with facility care costs quickly degraded. When our items were picked up we saw the furniture handled with great care. I did have a concern because reading the itemized receipt of items taken revealed that not all our items were listed. I immediately called to clear this up and was assured that when the truck arrived back a full inventory would be made as it was unloaded. This was in September 2023. Thru a series of emails requesting info on the sale of our items, I was informed of delays due to numerous reasons: illness, a "rushed medical" auction, a family death. All these were relayed as reasons why our things were not fully processed. I did follow Southside's Facebook page and did see the majority of our items pictured in the auction offerings for a few weeks after our things were taken. I went to pick up a check in October I think, but saw a lamp of ours still on the display floor and was told that some items were not sold yet but auctions would continue until all our items cleared. I did continue to send emails asking about 6-7 specific items remaining. I was asked for my phone number so either David or Dan could call me. I sent my phone number, but never received a call. Finally, in December I learned we had our last check ready and went to pick it up. As it was being handed to me I asked about the few items still unaccounted for. BIG MISTAKE! What followed were loud, with expletives, accusations about me. Apparently I was obnoxious with queries about our goods, a troublemaker and a bully. I am a 5 ft tall woman and this barrage towards me came from a man nearly the size of a mountain. I was shocked to say the very least. I was yelled at for thinking they can keep an account of every item that they auction. I was told one specific item I asked about "sold for $10 and was worth nothing and meant nothing". I replied that when the family member is trying to pay for nursing home care every dollar helps. I was told many of our items were gathered and sold in a "lot" of items and told I was ridiculous to expect they could account for every item "sold in a lot". (When our items were picked up it was mentioned that some framed art would likely be sold "in a lot"...but never did he say we would not receive the money from those items.) As the yelling from the mountain man continued he finally swore at me and said he was done with me and called over the "owner" to "handle" me. This man came asking about the ruckus and I was introduced as "the biggest troublemaker". I still said my own name and thanked him for coming over and calmly said we were just trying to pick up our current check and find out when the rest of our things might be completed. I mentioned the lamp I had seen still on the floor when getting our first check, to which the mountain man again exploding about "how many lamps they auction and what made me think that was mine?!" Then, I mentioned a very distinctive antique desk which mountain man denied but the second man said , "oh is that yours?" Yes. He said someone tried to lowball them on it but he refused to sell it so low. I said, every dollar helps our family member and was told it would be sold soon. I left with the check picked up that day. I've never heard back from Southside again about the desk or any other items. My advice if you use Southside to sell your items is to not get caught up in the flurry of activity where he walks thru choosing what he will take to auction, without making your own list of ALL your items. And, do take pics of all your items. I sent the list of missing items, I sent pictures. My BEST advice however is to choose a different company. I've heard for decades about the great bargains for buyers attending their auctions. But, from our vantage point they dropped a huge ball on their follow-through on the consignors end of the auction experience.

I have been attending auctions at Southside for over 15 years. I have bought upholstered chairs,…read morerugs, appliances, candelabras and many other miscellaneous items. I have always been satisfied with the quality and price of purchased items. Everyone working there has always been honest, knowledgeable and respectful, and at times the auctioneer has been downright hilarious. Attending auctions is not for everyone. You must pay attention as items are being sold and understand a bit of the terminology used.

YES! I always find that perfect item(s) that I have been searching for! They never disappoint,…read moreand everyone is always nice and helpful! I have shopped there for over 25 years!

We recently visited Windsor Market on an outing in Tulsa. This place was amazing! They have a…read moregreat blend of furniture, collectibles, and antiques. Several Booths are set up very elegantly, with a great selection and some nice items! We will definitely be back when in town!