1. Galactic Challange

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    Santa Ana, CA

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    Galactic Challange

    3.8 (4 reviews)
    Closed • 10:00 am - 9:00 pm

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    Battle Lab - Loaded nachos, and sliders

    Battle Lab

    4.2(62 reviews)
    23.4 mi

    My brother and I are a frequent visitor to battlelab yet the referees and staff working today were…read morebeyond disappointing. I don't understand how you host a 90 degree field with no ac and show slideshows on staying hydrated but when I go to hydrate the fountains are turned off? You can't even ask an employee for water and ice. Kitchen closes in the afternoon and you get hotboxed and surrounded with other players. There are also signs for no outside ice chest.......so what are players supposed to do when thirsty? I want to acknowledge the one employee Evan who realized my brother and I were sweating and overheating and gave both us water's complimentary. Someone give him a raise as the other employees simply wanted to me to buy bottled waters individually. If you plan on spending time here with friends or maybe hosting a party prepare to deal with heat and no way of relieving your thirst.

    We came here to celebrate my son's birthday with a group of his friends, and unfortunately, the…read moreexperience was extremely disappointing--especially considering how much money I spent to have his birthday here. At one point, I caught the manager yelling at my kids in front of a group of other customers, demanding to know why they had left their equipment on the counter by the desk. First of all, no one was even at the equipment desk when they went to return it. More importantly, we were never given any instructions about the proper equipment drop-off procedure. When I addressed this with the manager, he told me that someone "should have" given us instructions. Well, no one did. The young referee was apparently expected to referee the games AND handle the equipment desk at the same time. That alone shows how poorly organized and understaffed this place was. There was also another incident that really bothered me. At one point, staff approached my kids and asked if THEY were the ones who had vomited on the field. From what we observed, they did not go around asking the other players--they specifically approached my kids and seemingly assumed it was someone from our group. I found that incredibly inappropriate and embarrassing for them. What bothered me most was the way the manager chose to handle everything. If there was a misunderstanding about where the equipment should be returned, he could have simply explained it to the kids respectfully. There was absolutely no reason for a grown adult--especially a manager--to yell at children and embarrass them in front of other people over a procedure that his own staff failed to explain in the first place. I spent a lot of money bringing a group of kids here to celebrate my son's birthday, and I expected, at the very least, basic organization and respectful customer service. Instead, we dealt with inadequate staffing, poor communication, my kids being unnecessarily singled out, and an unnecessarily rude and unprofessional manager. For a business that regularly hosts kids, groups, and birthday parties, I expected much better. Spending that kind of money only to have my kids singled out and publicly yelled at over the business's own lack of communication was completely unacceptable. We will absolutely not be returning, and based on our experience, I would not recommend this place for a birthday celebration. Addendum in response to your lies: Of course you would lie. No accountability on your part. My kids and their friends were not breaking any rules. If they were indeed breaking rules, for 3 hrs your staff did not address this with me? Strange. Only because it didn't happen. My kids and their group of friends are the most kindest, honest, and respectful children. Can't say the same about you, your staff, and your organization.

    Photos
    Battle Lab - Green Room

    Green Room

    Battle Lab
    Battle Lab - Nice looking chairs.  I'm sure they aren't too comfortable tho

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    Nice looking chairs. I'm sure they aren't too comfortable tho

    Project N1 - Our son needed a mask and a good friend his dad met playing there gifted one to him on this day

    Project N1

    4.2(125 reviews)
    21.5 mi

    Great staff excellent field set up, very beginner friendly and great for meeting others who like…read moreairsoft

    I really enjoyed the staff's attitude and the field itself (maybe the field had way too many…read morecorners? it was hard to move anywhere at times) Staff had a good attitude when it came to safety. But safety lacked a lot when it came to BB weight and rechrono. There was clearly a guy using a Black TM Hi Capa with overweight BBs and higher FPS I know this because none of the other shots from any other players gave me any bleeding injuries other than that one guy and another HPA guy. For the HPA guy, it's clear that he turned up his FPS after some time since he also gave me bleeders. There were also some people shooting through and running through the Red Dead Zone and the ref didn't even catch that until I pointed it out. There should really be 2 refs on the field at one time. It feels like BB weight should be pointed out on the websites rules and stricter regulations should be taken against tinkering with your gun after getting chrono, especially for HPA systems. EDIT response to owner: Some places will zip tie the valve/adjustment knobs such that players wouldn't be able to adjust the pressure of the HPA after chrono. The player in question was using a pistol that looked very similar to a paintball gun, except without the feeding tray on top. The gun had an HPA tank attached to the bottom and could be used like a stock. As mentioned in the main part of my review, my and my friends only ever had bruises that bled when shot by this one HPA player and the player with the Hi Capa.

    Photos
    Project N1
    Project N1
    Project N1 - Celebrating a bday

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    Celebrating a bday

    Galactic Challange - airsoft - Updated October 2026

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