Nobody calls me back. I got worse after seeing your Dr. Terrible place. I have called and murse told me id be called back on fri. 2 calls today. I called another Dr. I received eye antibioyic drops that nade me worse. I have corneal tears from drywall. I had no infection and given these drops fir god knows why. The dr diagnosed corneal tears. read more

North Georgia Eye Associates - Optometrists Near Me - Gainesville, Georgia

The staff is extremely unprofessional. You are not greeted as you come through the door. The team at the front desk are all in a huddle discussing their personal lives and they can see you when you walk through the door. If you are late for an appointment you can't reach a person and they don't care. They will purposely reschedule you 4 months out as punishment. read more

I see other patients had a similar experience I've had! Went to pick up my glasses after 2 weeks, it was incorrect. Haley (in Optical) blamed Dr Pan wrote the wrong prescription. Reordered them, second time they are wrong again! I then notice she ordered me trifocal lens instead of the computer bifocal I SPECIFICALLY asked for several times. She then proceeds to tell me Bifocal will cost me more than the trifocal!! I refused to pay even more since they got it wrong. I asked for the Mgr to call me back. It's been 2 days, nothing. I've asked for Ashley the NE Eye Assoc Mgr to call me back. Nothing! Now the said they want me to come back in. NO. They refuse to refund me even though they can't get it right! This whole place is a joke! Don't waste your time and money. Go elsewhere, you'll be better off. read more

Went to pick up my glasses today and the prescription was all wrong. They forgot to add the reading prescription. Who forgets to add that on a pair of glasses? The frames were not the ones I remember choosing. Also, waited 30 minutes to get waited on. So, I have to wait a week and make another trip to pick them up. Hopefully they'll get it right this time. read more

Over 3 hours for a simple eye exam. They did not really apologize for it either. The choice of frames was limited, but by the time I got my prescription, I was not interested doing more business with them. read more

The Dr I had was supper and did a great operation on my eyes! He was thrilled to explain every step for the operation until I had post operation ! read more

Dr. Blehm and the staff are fantastic. My cataract surgery went off without a hitch and I couldn't be happier with the outcome. Dr. Blehm explained the procedure and alleviated all of my concerns. The surgery time is very short and I was sedated so I wasn't anxious. I would highly recommend this practice and Dr. Blehm in particular. Everyone is friendly but professional and very knowledgeable. read more

Bait and switch, we were originally told that both eyes would be 1500 with our ins after we paid they told us we would owe an additional 1500 for the other eye. When I explained what we were told the woman that talked with us was amazingly on vacation and unavailable to confirm what we were originally told. These people are not to be trusted. You will end up paying double the original estimate. YOU HAVE BEEN WARNED! And while the mistake was on their end, the only response from them is we are sorry we messed up, now how would you like to pay. Very unprofessional, take your business elsewhere. read more

An hour wait. No explanation. People arriving before us taken "back" . People taken way after we arrived taken back. No approach with " aplologies the dr is running late it will be another blip min. Do you want to reschedule? This is a lousy way to run this "cattle call". Because that indeed is their process. I should have read others reviews. What absolute arrogance. read more

I had to express my opinion about the incredible staff at the surgery center. As in all medical offices, visits do not always run according to plan, but they were kind and professional and even offered me their lunch. All the instructions were straightforward, and every concern was answered with a smile. I wish all doctor's offices could run as well as these folks do. I recommend it to anyone considering a surgical procedure here. read more

I have been treating here for 10 years; everything from regular eye exams to Cataracts to Chronic Dry Eyes to Glaucoma checks. Everyone from the friendly staff who greet you upon arrival to each of the doctors I've treated with are amazing, attentive and professional. Scheduling is easy and I know I'm not just another number. The care is beyond question. The office is clean with modern equipment. Although I have enjoyed very good treatment with several doctors (Ellison, Veach, and Walrath) Dr Blehm is my one constant and the one main reason for my successful health reports. read more

I had a wonderful experience from start to finish. Highly recommend. Had cataract surgery and I was a little nervous about it. Dr Chapman and the nurses in the surgery center eased my anxiety and I was surprised how fast and easy the surgery was. I woke up to the nurses telling me it was over and I would be able to go eat in 20 minutes. read more

Several experiences relating to over-booking or very poor scheduling and an incredibly erroneous prescription. First visit -- Nearly an hour before I saw anyone. I was told there had been an emergency. The second visit -- Waited nearly 30 minutes past appointment time before being called. The third visit -- packed waiting room. Called after 15 minutes, put in one room for part of the procedure, returned to the waining room for 20 minutes, then another procedure, back to the waiting room where i began commenting in annoyance about the situation, whereupon I was told, "well, the Dr. has lots of patients. When I finally did see the Dr. he gave me a prescription that was for someone nearly blind (I only need slight correction). read more

Great staff. Professional environment. Safe procedure. Top notch anesthesia team. Would recommend.

Dr Chapman corrected my wife's previous prescription and also performed cataract surgery on her. I see him also. No doubt he is the best dr I have ever known. I am 71 jimmy mullis read more

If you bringing somebody, even if the surgery could take up to 3 hours. You can't leave. Because they might need to question you... look I have a phone. It's 2019 you can call me or text me while I go get breakfast. Jeez. Instead I get a "we have coffee?" Ok thanks. This place should set up an entertain room with some food if you going to be like that. Instead, let me wait here for 3 hours and probably not get a single question. read more

The Staff: Everyone at this office is awesome! The front desk was very friendly and took care of me right away. I went in for my pre-exam for LASIK and was seen by Dr. Clayton Blehm and he was very caring and took time to go over all my my options and risks. When the day finally came to the surgery I felt very prepared and knew exactly what to expect. The surgery when well without any issue. My surgery was about a year ago now and I have had no problems. The Atmosphere / Equipment: The office has a professional feel, nothing out of the ordinary. It is very well kept. They have some very fancy pieces of a equipment, like one that will map your eye to further customize the vision correction. I would highly recommend this office for any one for just normal yearly eye exams to more complex problems. read more

I had a glasses prescription filled at the Optical Department after having refraction there by Dr. Kim, following cataract surgery there with Dr. Blehm. My experience at all points of service was exceptional. I have had glasses prescribed for more years than I can count, and this is the first time that my prescription was spot on, and I was happy with the glasses from day one. I want to particularly thank Dr. Kim as well Cheyenne in Optical for their care and expertise. And of course Dr. Blehm was amazing - so kind and personable. He helped me be calm and confident prior to surgery. Thank you Gainesville Eye Associates. read more

Never return phone calls, change surgery dates with little notice and no concern for what impact these changes have on you. Take it or leave it attitude. Totally unprofessional. Questions are answered with "I don't know". read more

I don't know where to begin. I left feeling absolutely humiliated. I'll start by saying I'm not a millennial or easily intimidated. I found out I have a rare eye condition called Keratoglobus after losing an eye in an accident. I went to see Dr. Chapman our of a recommendation from another highly knowledgeable doctor. the appointment went fine until the end he asked if another doctor could come take a look which was fine because I know it's rare disease. So the doctor comes in and all go well until their personal cell phones come out and they start taking pictures talking about how "cool" and "neat" it is. The second doctor couldn't see well with the lighting so Dr Chapman help my eye open(which is sore now) and shined a flash light in my eye so the younger Doctor could get better pictures with his CELL PHONE!!!! I Felt so humiliated. Like I was nine years old being used as a science experiment. After it was over I was pissed crying in my car a 34 year old 6'8" man feeling like a child because i just felt weak and helpless again. It's so ridiculous maybe but I will never in my life step foot in that place again. read more

Minimal wait time. Dr. Lebow is friendly, professional, and knowledgeable! She was thorough in answering all of my questions. The staff was also amazing! read more

Have used them for a few years foe family. Had 9:30 appointment today with Dr. Troutman. I arrived a couple of minutes early, There was an elderly gentlemen, his wife, and son there. The elderly gentlemen claimed to have an appointment to have. His eye pressure checked, the staff claimed he didn't. Troutman agreed to take care of him and they took him back at 10. I did not get checked in by 10 for my 9:30 appointment despite a full staff and no other patients present at check in besides the elderly gentlemen, so I crossed my name off the list and left. I called and left a message for Troutman to call, he didn't care enough to call back. Not the kind of place I'll be trusting with my families vision in the future. read more