Let me start by saying that I am all about supporting local businesses, and it serves me nothing to have to write this, but having been treated the way I have and seeing the confirmation from other peoples reviews, I just had to put pen to paper.
I got my eyes tested just before Christmas 2025, as I was struggling with my close and long vision.
They suggested a variable bifocal for long to short distance which sounded great on the face of it, until I came to try them out.
They were soo difficult to get used to, but I was told that I must persevere. I kept getting dizziness and headaches, and just ended up not waring them as often as I wanted.
So I went back and Tanya had them adjusted twice over a period of about 6 weeks. I was starting to feel like a bit of a nuisance, but Tanya told me to give them a good few months.
I'd even spoken to other customers in the clinic who were experiencing the same thing.
So off I went and really tried to get used to them, but in the end it was just impossible. I was turning into a nodding bobblehead just to get the small window of focus for different distances. My peripheral vision in these lenses was entirely distorted and very blurred.
So in the end I decided that I could not cope with such a multi faceted lenses, and that maybe I'd be better with just long distance lenses, as these seemed to cover approx. 10 feet to infinity.
When I requested this to salvage something from this experience, I was told that I had to pay another $350. This was on top of the $1150 already spent. I told Tanya that I was not paying anymore money as I had never received the vision solution I went in for. She reached out to Dr. J who I am advised, refuse to make me good.
I am absolutely disgusted by the way I have been treated for a couple of hundred bucks.
So here I am nearly $1200 in and no useable glasses.
If you use this business, be very aware that you do so at your own risk.
Your getting overpriced frames with multi faceted lenses that are very had to get used to, if ever.
This guy is not interested in his community.
He will surely retort with some excuse, but remember please, I did not want to spend all this time and effort to get to where I am. Please read all the negative reviews and you'll see why they struggle to get a 3 !!!
I will be making sure that as many people hear about this as possible, as I have many avenues and resources. read more
