Nobody calls me back. I got worse after seeing your Dr. Terrible place. I have called and murse…read moretold me id be called back on fri. 2 calls today. I called another Dr. I received eye antibioyic drops that nade me worse. I have corneal tears from drywall. I had no infection and given these drops fir god knows why. The dr diagnosed corneal tears.

The staff is extremely unprofessional. You are not greeted as you come through the door. The team…read moreat the front desk are all in a huddle discussing their personal lives and they can see you when you walk through the door. If you are late for an appointment you can't reach a person and they don't care. They will purposely reschedule you 4 months out as punishment.

Dr. Bottini and staff are very helpful and knowledgeable. They were extremely patient with my 94…read moreyear old mother when she had a meltdown during her appointment. The exam is very thorough, with some waiting between tests and the doc visit, and Mom got frustrated waiting and acted out. The team was very patient and kind. The wait is worth it though as the care is top notch.

Drs Botini and Lee were great. Their accounts receivables is SUB STANDARD. If you have a procedure…read morebe comfortable with that but pay attention to there billing & lack of communication regarding payments. I must say the 2 hour day in there is a bit much. I get it but don't care for assembly line medicine.

On my to do list for 2025, I saw Advanced Eyecare for a treatment plan regarding cataracts. I had…read morebeen told all my life that I would need it sooner or later and I opted for sooner. After an exam and consult, I was moved to an "educator." This person goes over and explains the different lens "options" and their cost. I had NO idea that the surgery offered lens options that would "enhance and/or correct" my vision (aside from the cataracts themselves.) The staff was enthusiastic and thorough in explaining the options. Unfortunately...the results I was told to expect have not been realized and will NOT be realized without a 2nd procedure and additional $$$. I became animated and agitated because this absolutely would have changed my thinking on lens options and surgery altogether. I was NOT given all of the information I needed to make a decision regarding long term permanent solution. This 2nd procedure was described to me by Dr. Ackerman as a little "trick" or "tweak" that took only 10 seconds. I'm sorry, but please do not describe making an incision on my eye as a "trick. "He brushed off that I wasn't told in advance. No one on staff denied my concern. They only minimized it and continued to ask if I wanted to schedule the surgery or not. NOTE: This package treatment plan came with a guarantee that if needed, LASIK/LRI at no cost if needed *after cataract surgery. Of course, that's "not what I need" according to the staff. But it's free if that's what's needed. I cannot see my children in the pool...I Cannot read street signs...I cannot read the channel guide on my television. I am out a considerable sum of money and have nothing to show for it and have received a notice of termination of the physician/patient relationship. ALL OF THIS FOR A "10 SECOND "TRICK"

Cannot recommend this practice. They inflate their billing with charges for procedures that should…read morebe included as part of exam. Was charged additional $115 to have one eyelash removed that was turned inward at suggestion of doctor during exam. Was not told there would be an additional charge for him to do this, otherwise I would have declined. Charging patients for services without disclosing costs (or the potential for additional cost) is not a way to do good business. Be careful if you use this practice.

I waited over 1 hour before I finally asked the status of my appointment. I was told that 3…read morepatients where still ahead of me and it would be another hour. I was on time for my appointment and my time is valuable too. I left and will not use this practice.

This is the best pain care I have ever received and I highly recommend Dr. Givogre and his Office…read moreStaff. Everyone is great!! I really appreciate each and every one of you.

Very caring staff and physician! Dr. Givogre does all the procedures and his PAs/NPs see all the…read moreoffice patients. Even as busy as he is, Dr. Givogre will always stop and answer any questions you may have as well as pray with you before a procedure, all you have to do is ask. I also love that he owns his practice and isn't with some large group of doctors or a corporation. It keeps it all on a personal level instead of feeling like a number. I would never go anywhere else!